SafariBookings has received complaints from clients about Petrichor Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-10 of 13 Reviews
Faith Muthuuri   –  
Kenya KE
Visited: December 2019 Reviewed: Jan 14, 2020

Email Faith Muthuuri

The review below is the personal opinion of Faith Muthuuri and not that of SafariBookings.
i wish i could forget it all!
1/5

Unprofessional and broad day light thief is what i can say about Kevin Naibei.My USD 3000 was pocketed by kevin and gave me a forged hotel reservation.on top of that he never bought my air ticket to bangkok where i had wanted to go on holiday in December 2019.So heartless that he didn't care what would happen to me in a foreign country had i presented that forged reservation.

Carol Williams   –  
United Kingdom UK
Visited: November 2019 Reviewed: Nov 28, 2019

Email Carol Williams  |  35-50 years of age  |  Experience level: first safari

Exceptional Service and a once in a life time experience
5/5

I am very pleased with the service provided on my tour.My driver and guide Joshua was amazing.He was friendly and went out of his way to ensure I experience the wild to 100%.My experience in kenya and Maasai Mara was exceptionally incredible!!Thanks Petrichor Safaris for making it a reality for me.

Purry Shee   –  
Kenya KE
Visited: November 2019 Reviewed: Nov 25, 2019

Email Purry Shee  |  20-35 years of age  |  Experience level: 2-5 safaris

Best Safari In Kenya
5/5

Kevin was prompt in responding to our travel needs and provided us with the best safari package,3 days Maasai Mara Safari.The safari was well palnned, the driver Bonface was superb,he ensured we captured all the best sights along the way and inside the park.The meals were great having that we were Vegans.Thanks Kevin from Petrichor Safaris,we highly recommend you to our friends and family.

JS   –  
Spain ES
Visited: October 2019 Reviewed: Oct 5, 2019

Email JS  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of JS and not that of SafariBookings.
Untrustful company of thieves
1/5

They cancelled at last time without reimbursement. They stole our money. Do not ever book with them at least you want that your holidays become a nightmare.

Priyanka   –  
India IN
Visited: August 2019 Reviewed: Aug 25, 2019

Email Priyanka  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience!
4/5

Kevin from Petrichor Safaris was very helpful and open to suggestions. He tailored the entire trip as per our requirements and got us the lodges we had asked for in Masai Mara. It was a good experience and we will surely be reaching out to him in for planning our future kenyan adventures.

Monica   –  
Spain ES
Visited: July 2019 Reviewed: Jul 26, 2019

Email Monica  |  20-35 years of age  |  Experience level: first safari

The safari was a great experience, nice and safe driver and guide.
5/5

For me all was perfect. The accommodation all this days was ok.
The service has been that I expected, all very helpful and friendly. The driver, Simon, has had perfect driving, has been patient and kind. The company has had a perfect treatment, Kevin has been patient and has adapted to our needs.
Next month some friends will come to Kenya and I will recommend it and keep the contact for future occasions.

Laura   –  
Spain ES
Visited: July 2019 Reviewed: Jul 26, 2019

Email Laura  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible experience and really well coordinated. I really recommend them!
5/5

Kevin offers us a really good experience. We spend a nice days with two safaris in Masai Mara and Amboseli. The expectations had been upper than imagined. Amazing experience.
The driver Simond was a 10, very helpful and kind with us.

We really recommend this company and this guys, so serious and always trying to offer the best services to us.

CristianLF   –  
Spain ES
Visited: July 2019 Reviewed: Jul 26, 2019

Email CristianLF  |  20-35 years of age  |  Experience level: first safari

Amazing!
5/5

One of the best experience in my life! Nice people! The driver was a good part of this experience, he was very helpful and he was searching all the time the best views and looking to see all the animals! I went 6 days to (masai mara, nakuru lake and amboseli)! I recommended this company, thank you simón (driver) and kevin!

Mattias   –  
Sweden SE
Visited: July 2019 Reviewed: Jul 22, 2019

Email Mattias  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mattias and not that of SafariBookings.
Scammed.
1/5

Me and my wife set out on the three-day/two-night Masai Mara Tour Joining Safari with the promise of two half days and a full day of wildlife viewing in van catering to maximum 7 passengers but with supposedly only 5 passengers joining. The trip Nairobi to Masai Mara was supposed to take a maximim of 5 hours. Food and lodging was going to be basic but sufficient. That sounded somewhat tangible.

In practice what we received was two full days of travelling with 8 people in a van designed for 7 passengers. Day one and three consisted of 7-8 hours journey in each direction Nairobi to Masai Mara. In terms of wildlife viewing we had one somewhat full day (8 hours/6:45am to 3:45pm) and two very short days (45 mins + 90 mins). And in all honesty the food and lodging was tolerable at best.

We feel we have been subject to a scam, and every single tourist we met along the way had the same sad story to share.

Our word is to watch out... but then every operator seems to run the same type of scam, cartel-like with far too many middlemen getting their hands on the roughly USD 300 you are likely to part with for this Safari option.

In all fairness you get about 60 to 80 USD of value for this 3 day/2 night Safari. And that's generous.

Reply from Petrichor Safaris
Reply from Petrichor Safaris
Posted on Jul 23, 2019

Thanks for sharing your feedback to us, Receive our sincere apologies for anything that did not go as per your exceptions.
Joining Safari has challenges in terms of tourist switching from one Van to another to accommodate everyone unlike a private safari.
In terms of travelling duration to Maasai Mara tourist tend to stop the driver to catch the amazing sites along the way and lunch stop overs as per the itinerary hence delaying the arrival time to the park contributing to short game drive in the afternoon. In a case of early game drive tourist are normally exhausted to take up the early morning game therefore preferring the full day after an overnight rest.
Accommodation is normally on budget camps which is ensured that it meets the tourist needs and food preferences. It is not as lavish as a lodge but they offer as per the details,we offer as per the clients request.

Ranjini Nair   –  
India IN
Visited: February 2019 Reviewed: Mar 14, 2019

Email Ranjini Nair  |  20-35 years of age  |  Experience level: first safari

The best trip ever planned and executed for my husband and me
5/5

We were picked up right on time from our Hotel also dropped back on time at the Airport - Punctuality ⭐️⭐️⭐️⭐️⭐️
Smooth drive, where ever applicable by our very enthusiastic and knowledgeable guide Mr.Antony - Drive ⭐️⭐️⭐️⭐️
As mentioned, well knowledgeable, calm, genuine tour guide Mr.Antony - ⭐️⭐️⭐️⭐️⭐️
Accommodation was out of the world - things over there were unbelievable. Great hotel staff, great compound to walk around, hippo pool, candle light dinner, etc - Great choice Petrichor - ⭐️⭐️⭐️⭐️⭐️
The best for the last - The Safari was well planned and the coordination among other vehicles and spotting and everything about the game and fun was Sooooperrrrbbb ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Disclaimer

  • All corporate and/or tour info is provided by Petrichor Safaris, not SafariBookings
  • The tours offered by Petrichor Safaris are subject to their terms & conditions