Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 19
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 25 Reviews
Hawkings   –  
United States US
Visited: January 2019 Reviewed: Jan 20, 2019

Email Hawkings  |  35-50 years of age  |  Experience level: over 5 safaris

Fantastic Safari Experience
5/5

I just returned from a 10-day Safari with Fig Tree Tours and travel. It was an incredible experience and included 4 National Parks within Tanzania, a Maasai Village Visit, a village walk experience, and visiting a primary school. The wildlife was abundant and included some of the best I have seen (12 previous Safaris). We were fortunate to see a lioness with cubs, leopard, cheetah, many plains species, and incredible birds. The vehicles were "pop-top" types in excellent condition. Our driver/ guide was very knowledgeable and the naturalist a fountain of information not only on the wildlife but also on the landscape and fauna. I would recommend this company to anyone looking for the adventure of a lifetime without forgetting the manager Rejeael who was flexible and tailored our itinerary to fit our interests!

macy   –  
United States US
Visited: January 2019 Reviewed: Jan 24, 2019

Email macy  |  20-35 years of age  |  Experience level: first safari

Personal challenge worth taking
5/5

As a group of four friends we decided to climb Mt. Kilimanjaro after new year celebration, so we spent some time researching for companies to use. After rigorous research we finally chose Fig Tree Tours and travel because of their pricing (mid-range), flexibility (we could start any day we wanted), very quick response on emails, and a lot of information on their website,REJEAEL was responding on time.
Since we were beginners they recommended Lemosho trail (8 days) and we were very happy with that choice, We found the scenery on our climb very beautiful, particularly the view of the snow peak looking closer everyday, there is an attractive wildlife you can spot on your way up.I had some normal altitude symptoms on day 2 but it went away after a few hours (after taking Diamox). The team of guides and porters were great, lovely and funny, the food made by ACTION was amazing.We truly couldn’t have done this trip without the fantastic team of guides and porters!!!
The summit day was very tough but thank God we made it to the top.
This will be a trip to remember, if you are looking to climb Kili go with Fig Tree Tours and travel, highly recommended.

Magarah   –  
Malawi MW
Visited: November 2018 Reviewed: Jan 28, 2019

Email Magarah  |  20-35 years of age  |  Experience level: first safari

Magnificent
4/5

Every thing went well as planned, they picked me on time starting away from the airport to my hotel the food was a walk to remember and my tour guide was informative never left me to wonder great great guy! Can't wait this year to curry my family with me.

jeremy springfield   –  
United States US
Visited: January 2019 Reviewed: Jan 29, 2019

Email jeremy springfield  |  20-35 years of age  |  Experience level: 2-5 safaris

Fabulous camping safari experience
5/5

What a fantastic camping safari experience with Joseph Mushi as guide and Action as our personal chef. We saw the big five and so much more. The food was fabulous catering to our allergies and yet introducing us to a variety of new recipes!! A great time we would highly recommend!

Liesbeth   –  
Belgium BE
Visited: March 2019 Reviewed: Mar 31, 2019

Email Liesbeth  |  20-35 years of age  |  Experience level: 2-5 safaris

Very nice one-day safari
4/5

We had a nice day in Arusha National Park with our guide mister Frank! He was very nice to hang out with, gave us good information about the park, his animals and fauna and flora.

Ravi Maruti   –  
Kuwait KW
Visited: June 2019 Reviewed: Jun 11, 2019

Email Ravi Maruti  |  35-50 years of age  |  Experience level: first safari

Awesome tour Experience with family and kids
5/5

Tanzania is a beautiful place with lovely people. I recommend people to go with family especially kids. You love it. Great Safari's Serengeti, Ngorongoro, Tangerang, Lake Manyara, Mt Kilimanjaro and many more like Hot Spring Kikuletwa / Chemka ..

Our tour operator Fig Tree tours & travels. Mr. John made the tour so comfortable and much more than what we expect. Food and Accommodation and safari... amazing experience, and I highly recommend him for economical prices among all.
My 5 years Kid enjoyed a lot the tents in the camping. And the food they served hot and tasty.
We viewed a lot of animals like Elephants huge family, plenty of lion prides, wildebeest, gazelle, giraffe, birds, ostrich, bedfellows,hynah, leopard, Zebras, antelopes, what not. all. Masai Village visits too
and had a great relaxing experience at Kikuletwa Hotsprings swimming and jumping in the clear water. And visited coffee plantations and coffee factory and bought freshly roasted beans and coffee.
Really want to mention Mr. John, Who picked up from KIA airport and dropped at Airport after all 7 days Trips & Safaris. and made our tour very comfortable.
I really recommend him, because, of the hospitality, responsibility all around 24x7 and the best part is very economical price comparitive to any operator.
* all campsites have WiFi, safe and Dining Halls, great tents, sleeping bags.

Fahad   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 11, 2019

Email Fahad  |  20-35 years of age  |  Experience level: first safari

A well organised wonderful safari experience
5/5

The communication with John from fig tours was excellent. He arranged a 2 day safari of ngorongoro crater and taringere national park. We had pickup from the Arusha airport and he booked our accommodation as well, making everything hassle free. That evening, he came over to brief us.

Our driver (Freddie) was incredible. He was very knowledgeable, having been a guide for 5 years. He kept us entertained and always tried to ensure we got the best view of the animals. At one point, we were less than 15 meters away from elephants!

John also arranged transport at the end of our stay to the airport and was very good at keeping us informed of everything. Our experience was incredible thanks to both Freddie and John!

Asako   –  
Belize BZ
Visited: July 2019 Reviewed: Aug 5, 2019

Email Asako  |  35-50 years of age  |  Experience level: first safari

Wonderful Experience. saw over 50 species animals.
5/5

I stayed Tanzania 5nights 6days. Owner John welcomed me at airport at the first day. John was flexibly dealt with me, show me masai market, coffee factory, rested in venice hotel arusha. 2nd day, private tour to Masai Villege. took a while to start the tour, didnt expected to walk so much but i could see the masai house, hear singing and beautiful view. went to shopping in Masai market at the end. the Guide Emanuel was so kind and gentle. 3rd day, went to Seregenti. I was told to depart at 6am but it was 7:30am. but John apologized me and fixed.10:30 pick up tents at sunbright campsite.12:30 took the time to across the boarder of the park, ngorogoro, 15:20 seregenti gate. 16:35 Game drive started. It was late so only 1 hour game drive, but Guide Frank let us see the cheetah''s family. 17:45 pick up other guest which had car trouble. 18:00 reach camp site and built the tent. no hot shower, but comfortable in sleeping bag/mat/tent. 4th day., 6:00am depart for game drive in Seregenti National park.(my favorite)we saw Lions,Leopard,and many animals.11:30 back to campsite, ate branch. 13:00 leave for ngorogoro. waited a while at the gate again. 18:00 arrived nogorogoro camp site. i heard hot shower and wifi available but only cold shower at night. it was very cold but loved the camp. 5th day, 6:00am went to ngorogoro crator,2nd day game drive, had already saw Big 5 include rare Black Rhinoceros, thanks to patience of guide Frank. he was bit rough,not explain whats happening, but there are reason how he do. so i trusted and followed him then we made the day. even had 2 time tire flat, went happy unforgettable day at the end. We could stay Nice cotage at sunbright campsite with hot shower. Chef albert cooks delicies, but he didnt tell us the menu, so i didnt know what is next or how much should i eat apptizer or main like that. 6th last day, went Tarangire. we had already saw major animal a lots. so this was relaxation game drive, more elephants and birds.i had evening flight so Guide Frank and John took me the kilimanjaro airport , escorted me and brought the delicious coffee i ordered at first day. Thank you very very much for wonderful experience. I shall return.

claudia   –  
Italy IT
Visited: August 2019 Reviewed: Aug 14, 2019

Email claudia  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of claudia and not that of SafariBookings.
Unprofessional as they did not follow the agreed plan
2/5

I have contacted Fig Tree for the positive reviews and for the reasonable prices, though, I did not have a good experience for a number of reasons. First of all I was given a program and ended up doing another! So a piece of advise, make sure you are very specific on your requirements, making plenty of research and you get a program confirmed in writing exactly as you have understood it and you want it. I have asked for a 5 nights budget camping safari with 3 nights inside the parks (2 in serengeti and 1 in Ngorongoro) and I got instead a 5 nights with only 2 days inside the parks (1 in serengeti and 1 in Ngorongoro) I never asked to go to Tarangine and we found ourselves spending the first day there instead of Serengeti and slept outside the park. Serengeti is big, if you do not spend at least 2 nights inside you waste a lot of time traveling between parks and you don’t enjoy much time game viewing! In fact out of so called 5 days in reality you do 4 days of which 1.5 days game viewing and the rest is traveling or waiting). Second of all you need to know if you are going with the actual company car and driver for the whole trip or not. In our case they just gave us a freelancer driver with other people from other agencies, sometimes they do this in case they don’t find enough people to fill the car and they don’t have drivers available. Funny enough we were 6 people coming from different agencies and we all had the same program but ended up doing another one. Or we were all stupid or it is common for agencies to be unclear and unprofessional. We got 2 different drivers in 3 days while another couple which stayed longer got 3 drivers in 4 days ending up wasting time and therefore money (we got delayed a couple of times during the trip for missing payments from the company to the driver, literally 2 hours waiting!). Third of all you need to make sure you clarify in advance the amount of tips to give to the staff; we were told we had to give 10 usd per day per person to the driver but we ended up having to give tips also to the cooker, which was not expected. Ref. Tips it would be much better for the company to pay for the drivers and cookers and include that amount in the overall price! It would avoid misunderstandings and uncomfortable situations and leave the customers choosing if a tip is worth to be given (tips should not be forced!). Fourth of all, be aware of the extremely bad conditions of the public camp sites, overcrowded with dirty facilities! I have been camping several times in Zimbabwe and other places and the experience of the camping is incredible, you are immersed in nature, hearing the animals around you after a nice meal cooked on the fire. In Tanzania the experience is far from this; I have never experienced such crowded camps and you loose completely the connection with nature (if you are in a safari for this reason!). You will only hear people talking, and more, all night and no sound of animal! Also, be aware of the commercialization of the safari and expect many cars around; if you are sensitive about animals conservation it can be quite overwhelming seeing how many cars can surround a lion surely disturbing them... Our driver was old school and very sensitive about this matter which I have appreciated. After all I could not recommend this company as after the trip and discussing the program issue they are still insisting they did nothing wrong. And note I have confirmation in writing of the 3 nights camping from them! Literally unprofessional.

Santiago   –  
Spain ES
Visited: August 2019 Reviewed: Aug 18, 2019

Email Santiago

Good service and atención.
5/5

We enjoy whith my family. Amazing experience. Quick comunication and excelent service.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 19
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
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