Reviews

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Tea   –  
United States US
Visited: January 2023 Reviewed: Feb 9, 2023

Email Tea  |  20-35 years of age  |  Experience level: first safari

Incredible Experience, Just Keep Your Eyes Open
5/5

Samuel was very responsive to my initial inquiries and very helpful with booming the tour and navigating my malleable pickup plans. The 3 day gorilla trek with a night at Lake Bunyoni was a (wait for it) once in a life time experience and I was thrilled to have the incomparable Moses Medrad as my guide -- ask for him by name. With Moses I not only had a knowledgeable driver, I got to witness an upstanding member of his community take me around his home. The only thing to be wary of is is at the START of the journey make sure your guide and you are on the same page for expectation of itinerary -- the deal I had with Samuel was to drop me off in Kampala, but Moses was only told to take me to Kabale (a difference of about 9 hours). As fun as sitting in a car for an entire day after quibbling over a bill sounded, I just had Moses put me on a bus (which was its own safari!).

Naomi   –  
Thailand TH
Visited: April 2023 Reviewed: May 14, 2023

Email Naomi

Fantastic Service and Amazing Experience
5/5

Samuel was quick to respond to any questions and make a trip plan that suited exactly what I wanted. Two days in Bwindi with a visit to Lake Bunyonyi. He was helpful with booking the tour and tailoring it to suit. The 5 day gorilla trek (2 gorilla treks) and 2 nights at Lake Bunyonyi was a once in a life time experience. despite some challenging weather conditions which made the roads bad, Richard my driver, made sure I made it safely for the gorillas (with some extra walking). The only thing to be clear on at the start is to make sure your driver and you are on the same page for expectation of the trip. I had an extra person from the company join my trip but I was never really sure why. Supposedly to help with accommodations and ensure service but I didnt see anything that qualified as that. Also make sure you take Ugandan Shillings to tip people and in case of similar road conditions pay for motorbike lifts or help with bogged cars.
Great communications and good value for money.

Danny   –  
Switzerland CH
Visited: April 2023 Reviewed: May 17, 2023

Email Danny  |  35-50 years of age  |  Experience level: over 5 safaris

Absolutely recommendable
5/5

Katsam Adventures has proven to be a reliable organisation in every respect. Even in the case of unexpected events, a solution was always found. Both Samuel and Richard took care of their guests at all times. This - and of course the gorillas themselves - made the trip a really enjoyable experience. I would recommend Katsam at any time.

Matjaz   –  
Slovenia SI
Visited: August 2024 Reviewed: Aug 2, 2024

Email Matjaz  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing gorilla trekking in Bwindi NP
5/5

I took a two day gorilla trekking with pick up at Kigali and drop off on lake Bunyonyi. All was as agreed, they picked me up on time and also the driver and guide Medard was amazing. I spent a night at Ruhija, close to the starting point of the trek next morning. We had a perfect day for tracking and saw many gorillas, including small ones. It was a great experience. After the trekking I was dropped off at lake Bunyonyi.

Mr. G   –  
China CN
Visited: August 2024 Reviewed: Aug 21, 2024

Email Mr. G  |  35-50 years of age  |  Experience level: 2-5 safaris

Highly recommended Katsam Adventures
5/5

we are really enjoyed this trip and totally satisfied with the arrangement, the guide Medard has wonderful experience, we just so relax to following his arrangement. all the details are wonderful, including transportation, accomodation,communication, food, guide.
it was a unforgetable memory.

Ivan B   –  
Australia AU
Visited: August 2024 Reviewed: Aug 29, 2024

Email Ivan B  |  20-35 years of age  |  Experience level: first safari

3 Day Gorilla and Golden Monkey Trekking
5/5

I booked the 3 day gorilla and golden monkey trekking tour with Katsam in early August 2024. Booking was easy and Richard was always prompt on responding. Overall the tour was a great experience and my guide and driver Medard was very friendly and easy to talk to. In the morning of my gorilla trekking day i had woken up an hour late due to the time difference in Rwanda and Uganda but Medard had already been to the park to reserve my spot and still waited patiently for me to have breakfast, an absolute lifesaver! I would definitely recommend doing your Gorilla trekking tour with Katsam and am looking forward to booking another tour with them when i return.

jAN Brooks   –  
Canada CA
Visited: March 2024 Reviewed: Mar 31, 2024

Email jAN Brooks  |  65+ years of age  |  Experience level: 2-5 safaris

Caring, fast responses, and worth it !
5/5

Airport pick up by Richard and we were off as I was a solo program. In the process of booking, all my questions were answered quickly and that helped me decide on using Katsam. Main goal - Mountain gorillas - 2 treks please. The lodges were all lovely. And the fun part - as low season - I was the only person in 2 / 3. And the service in all was excellent. Richard made sure I saw and did everything possible there was to do. None of this is inexpensive to do when you are solo, but I would do it again in a second. Thx Katsam and Samuel and Richard ...

Rodrigo   –  
Mexico MX
Visited: April 2024 Reviewed: Jun 16, 2024

Email Rodrigo  |  20-35 years of age  |  Experience level: over 5 safaris

Gorilla Trekking
5/5

Everything perfect, Medard was a great driver and great guide, very good communication.
Highly recommended!!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 28
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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