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Madhu S Thakar   –  
India IN
Visited: August 2024 Reviewed: Dec 31, 2024

Email Madhu S Thakar  |  65+ years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Madhu S Thakar and not that of SafariBookings.
We felt cheated by this operator
1/5

We reached Quest safaris after an internet search without any prior reference by friends or family to organise our one week long trip to Sossusvelie and Walvis Bay,Namibia.

We were booked to take a baloon ride in Sossusvelie on August 29th but due to strong winds the baloon company cancelled the flight. We chose to take a refund rather than a baloon ride in Walvis Bay two days later. The refund has not been given to us even after four months have elapsed.

I have been in touch with Fillemon who booked us, met us at the Windhoek Airport and arranged all our bookings. He has been replying my WhatsApp messages most reluctantly and very infrequently.

In my phone conversation a couple of months back he assured a payment in a week. Nothing has happened in the interim.

The amount for two is said to be USD 1040 as per the baloon ride booking agents at the Sossusvelie Lodge where we stayed.

The One star is for the good service rendered by our driver and generally satisfactory hotel bookings.

This review has been written most reluctantly as Namibia is a beautiful country with beautiful people whom the rest of the world must help out of its poverty.

Average User Rating
1.0/5
Rating Breakdown
  • 5 star 0
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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