Adventure in a life time
Kima Adventures
- Office In:
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- Tanzania Tourist Board
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $140 to $800 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Tuva | 20-35 years of age | Experience level: first safari
Nice
We had a very nice safari trip with our guide Amani from KIMI adventures. The tour was very well organized with lunch and bathroom breaks timed perfectly.
Amani taught us a lot about the animals and was very respectful to our needs.
Between safari drives we stayed at Bastian camp lodge, wich was really nice!
We saw a lot of cool animals.
US
Email Ricardo | 35-50 years of age | Experience level: first safari
Amazing experience
Amazing. Very knowledgeable. I highly recommend Kima Safaris.
IT
Email Valerio | 50-65 years of age | Experience level: over 5 safaris
Terrible experience
Attention! do not go to any of these safari agencies (Kilimanjaro Adventure Safari Club, Kima, Safari Moja Matata) especially not to Mister Thomas. I think they are scammers.
We paid Mr. Thomas 3800 USD to have a 8 days safari, at the end of July 2023: Serengeti, Lake Natron, Olduvai Gorge, lake Maniara. Starting from Arusha. He promised us the new car which pics he sent us by whatsapp when we contacted him, but a very old Toyota was used for our safari. The car was very very old and dangerous and Mr Thomas put us in a very serious DANGER and RISK for our LIVES! AND HE KNEW IT. That was a criminal way to work with people.
First of all, we paid Kilimanjaro Adventure Safari Club; the safari program was by KIMA company, and to enter the parks the name of the company was Safari Moja Matata. We don't know what happened.
The Toyota Prado sx 30 turbo (plate T457 ANR) had very worn tyres, left windows and doors didn't work (we can't get out of the car, we can't close the windows when the road was dusty), brakes didn't work and produced smoke and bud smell, brake fluid came out from the left front wheel, rear shock absorbers didn't work so the car skided dangerously and the engine made strange noises. The car was very very dirty and rusted. The driver (Juma) had to drive very slowly because the car swerving when improved the speed, so we lost a lot of time for visiting the parks. We were very afraid for our safety.
After a day driving, we wrote and phoned to Thomas to ask him for changing the car for a better one as those in the picture he sent, but he said it was the only avaible car. He said the car was ok, but it wasn't at all.
In fact, on 25th July one of the bald tyres broke. They mount the spare wheel but he broke after 20 meters! The spare tyre was very bald too.
We stand on the road for hours to wait for new wheels. I called Thomas to protest, he said we was right and he would refund us for that day, but he didn't it. That was the last time he answered at calling or sending messages.
Finally Thomas sent a private car that carried us to Lake Natron but we arrived in late and we had only 2 hours to visit the side in a great hurry.
By night, the driver Juma arrived to Natron with the same old car again and 2 new tyres and we continued the safari on the same old car.
The safari continued driving always very very slowly and we always must wait 2/3 ours for the payment for entering the parks because Thoms were always in late in that. We lost a lot of time every time.
On 27th July in Serengeti the brake fluid came out from a wheel that made bad noises. So we couldn't arrive to Serengeti Central and we had to pass the first night in another camping near the border of the park. Because of the slow driving and the in late payments we arrived on 28th July to Olduvai Gorge only 1 our before the closing! INCREDIBLE! We have no enought time to visit all we wanted.
On 29th July, during descending Ngorongoro slope, brakes caught fire! The company put us in a great danger! We could have a serious accident during the deep descent. A lot of other drivers stopped to advise us about the dangerous situation.
On the way back, climbing the Ngorongoro slope, the car stopped because the engine produced smoke. We all pushed the car trying to restart the car unsuccessfully. Another car gave a ride to the top of the slope. The old and dangerous car broke definitely and our driver left it in Ngorongoro.
We remained with no safari car, and we continued our safari changing different private cars for the remaining 2 days with great discomforts and delays, while you disappeared at all!
On the way back to Arusha we went to the Arusha Tourist & Diplomatic Police station to make a report to the police.
The police said that surely one of the three safari companies was a fake.
Our safari and our holiday are ruined, and we risked our lives!
After the report at the police, Mr Thomas promised to refund us 1500 USD, but he disappeared without doing it.
Reply from Kima Adventures
Posted on Jul 30, 2024Dear Valerio
I hope all is well with you
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have experienced and appreciate your bringing this to our attention.
At Kima-Adventures, we strive to provide the best possible service and experiences for our clients. Your review highlights some areas where we can improve, and we are taking immediate steps to address these concerns as we are looking forward to rebuild our brand image
We would love the opportunity to make things right and ensure you have a positive experience with us. With regard to this as company we've gone further miles to improve our services including brand new safari jeeps, new staffs with deeper understanding of clients need and desire as well as training to staffs to cope with the new demand in the industry
Thank you for your understanding and cooperation. We look forward to hearing from you soon.
Warm regards
Tuzo|Travel Consultant|Kima-adventures Ltd
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Email Thea | 20-35 years of age | Experience level: 2-5 safaris
Cleaar information and quick replies.
We travelled from TICC, Tanga and got to Mikumi in the evening having Safari before going to camp Bastian. It was a really nice place to stay for the weekend. Day 2, we had Safari from morning and came back before dinner. Day 3 we drove home. Overall a really nice trip, and we got to see a lot of animals!
DK
Email Nanna | 20-35 years of age | Experience level: first safari
Our guide was very sweet. He seemed very interrstet in the tour, and was good at giving us knowlegde
Very positive experience! The tourguide was very enthusiastic and the view was amazing aswell.
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Email Julie | 20-35 years of age | Experience level: 2-5 safaris
Smiling and good drivers
It had a good experience with Kima Adventures. They were caring and smiling. They have a lot of knowledge when we ask them questions. It was a memory for live.
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Email Cassandra | 20-35 years of age | Experience level: first safari
Thomas was always happy and smiled a lot!
Very nice guides. They were very good drivers, and we felt safe. It seemed like they knew the area well. They had a lot of knowledge regarding the different animals.
Camp Bastian is as nice as the pictures. We enjoyed very much.
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Email Nicoline | 20-35 years of age | Experience level: first safari
Really organized and authentic!
Kima Adventours organized an amazing trip for our group all the way from Tanga and back. The hotel were really authentic with good service and food. The drivers drove safely around in the park and had a lot of interesting knowledge of the wild life.
FI
Email Ewelina | 35-50 years of age | Experience level: first safari
Efficient
Safari with our Guide Thomas was a great experience.We felt taken care of.Service was a really five star, journey to the Mikumi Park, although very long,was comfortable due to the really comfy car.
We have seen a lot of Animals and found out from Thomas a lot a interesting facts about Tanzania in general,and the animals.
Contact with Kima head office and Thomas itself really prompt and efficient.Recommend!