Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 18 Reviews
Mafamba   –  
United States US
Visited: June 2024 Reviewed: Jun 14, 2024

Email Mafamba

Friendly on time
5/5

Great service
Reliable great lovely fun on time
communications, service, value for money, reliability and the tour itself

Santi   –  
Argentina AR
Visited: January 2024 Reviewed: Jan 14, 2024

Email Santi  |  20-35 years of age  |  Experience level: 2-5 safaris

Best experience ever
5/5

I booked 4 different tours with Cocoon (Chobe Safari x3 days, Sunset River Cruise, Vic Falls tour and Lions Walk), and all of them were great, in fact, exceeding the expectations. From the moment that I started working on the schedule for our time in Vic Falls, the predisposition and flexibility of Liberty was incredible, he made everything so simple. The four activities we did with Cocoon are extremely recommended and they all worth. Liberty was always taking care about us, and he also was always making sure everything was happening according to the schedule. He and Delight made our stay the best ever. I definitely recommend them, they make you fell like home. I cannot wait to travel again to Africa and to contact them for supporting our stay there :).

Kasia   –  
Poland PL
Visited: July 2023 Reviewed: Aug 10, 2023

Email Kasia  |  20-35 years of age  |  Experience level: first safari

The best guide and tour operator you can meet in Zimbabwe
5/5

Our time with Liberty was amazing, excellently organized and unforgettable!

• We had a great contact before, during and even after our trip, so we always felt taken care of and could write to Liberty with any question or problem we had. He was constantly checking in on us to make sure we enjoy our stay and have everything we need

• We spent almost 2 weeks in Zimbabwe, doing 4-day Hwange safari, 3-day Matopos tour and multiple one-day and smaller trips from Vic Falls (including Chobe in Botswana, canoeing on Zambezi, cruise and many more). Moreover, we spoke also about other activities and we can surely say that Liberty can help with organising any trip in Zimbabwe and beyond.

• Liberty went to great lengths to tailor our trip to fit our needs and budget, which we really appreciate. He was a true professional, open to our suggestions and offering helpful tips to improve our trip. He knows great places to stay at and has contacts with one of the best guides for safari excursions, so each day was an amazing experience.

• We were always informed about timings, prices and any details of upcoming trips. Everything was included in the prices we agreed beforehand and we can safely say they were more than competitive in comparison to other operators (excellent value for money)

• We felt safe driving with Liberty and he always showed up on time, with clean car and some refreshments/snacks for the trip

• Professional aspect aside, Liberty is a lovely guy, we had a great time together and a lot of laughs. During our travelling he provided us with a lot of knowledge about the country, culture, current situation etc.

And to finish up – Zimbabwe is an incredible travel destination. Beautiful landscapes, world-class safaris in area teeming with wildlife, very safe and still authentic, not commercialized. Go to Zimbabwe and contact Liberty from Cocoon Safaris and Tours, you won’t be disappointed :)

Sean   –  
Austria AT
Visited: December 2022 Reviewed: Dec 25, 2022

Email Sean  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent airport service
5/5

Excellent service. We used the airport service. We were pickup from the airport and dropped off in style. Comfortable and on time service. Highly recommended!

Rita   –  
United Kingdom UK
Visited: November 2022 Reviewed: Nov 8, 2022

Email Rita  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

Very reliable honestly and very patient. And our driver was so helpful

Tracy   –  
United States US
Visited: October 2022 Reviewed: Oct 7, 2022

Email Tracy  |  50-65 years of age  |  Experience level: first safari

Hwange 3 day
5/5

An incredible experience. Friendly guides and the tour group delivered a trip of a lifetime. I highly recommend Liberty and his company.

Dawson Sutton   –  
United States US
Visited: October 2022 Reviewed: Oct 5, 2022

Email Dawson Sutton  |  35-50 years of age  |  Experience level: 2-5 safaris

Liberty is great to work with and very trustworthy
5/5

We are from Birmingham, Alabama USA. We booked online with Cocoon Safaris due to the very reasonable rate. When we got in country they contacted us and there were some payment logistics that needed to be changed. We were hesitant at first but Liberty is honest and great to work with. We ended up doing several extra things and he was able to coordinate everything to make our trip very easy and convenient. We will absolutely use him again anytime we are in the area.

Janice   –  
Australia AU
Visited: August 2022 Reviewed: Sep 26, 2022

Email Janice  |  65+ years of age  |  Experience level: 2-5 safaris

Highly recommended. Great value.
5/5

We spent 28 days with Liberty travelling around Botswana and Zimbabwe. We had 11 days in Botswana which started in the Okavango Delta with a 3 day Mokoro ride with Wild Camping and then 4 days in Moremi and Khwai. We travelled via Planet Baobab to see the Meerkats, Elephant Sands to see all the elephants at the waterhole and then to Chobe for a sunset cruise and a game drive. We then crossed the border into Zimbabwe for the next 17 days. We walked Victoria Falls before travelling to Hwange National Park for game drives, Matobo Hills National Park to walk with the Rhinos, saw the Great Zimbabwe Ruins, Vumba Mountains for Tony's Coffee Shop and Botanical Gardens, Nyanga Mountains for waterfalls, Bushman Rock Estate for wine tasting, Lake Kariba for game drive and sunset cruise and ended the safari with 3 nights along the Lower Zambezi at Mana Pools where we saw the Wild Dogs and caught a Tiger Fish. There were so many highlights along the way it is hard to say what was the best place or activity.
From the time we met at the airport until we departed the service was amazing. The itinerary was created between Liberty and ourselves and Liberty was very accommodating and open to any suggestions that we made and also helpful with any ideas he thought would improve the itinerary. It was very important to us to do everything that was on the itinerary and we managed to do it all. There were a couple of things that had to be changed during the safari and Liberty was very quick to make the changes.
We loved all the places we stayed at along with all the meals that were provided. The staff were always very pleasant and helpful and the Safari Guides were very accommodating and knowledgeable about the wildlife. We felt the safari was very good value for money and all the accommodation, activities and meals were included in the final cost of the tour.
We had some days where there was a lot of driving and it was never an issue with Liberty as he is a very careful driver and we always felt safe especially when the roads that we travelled on were either potholed or unmade. He always picked us up on time and the car was always clean. He provided a car fridge along with ice to keep the beers and soft drink cold in case it was a long drive and we were able to have a drink along the way.
Liberty's communication was first class and always replied to our messages very quickly and was very polite in his responses. Liberty has a lovely personality and a wonderful sense of humour so lots of laughs were had along the way.
We would highly recommended Cocoon Safaris and Tours to plan and organize a safari for you.




Tendai   –  
United Kingdom UK
Visited: August 2022 Reviewed: Sep 24, 2022

Email Tendai  |  Experience level: 2-5 safaris

Liberty is the best such a gent
5/5

Did Kariba game drive boat cruise and meet the locals Aug 2022 and the whole experience was amazing our guide for the game driver wooow very professional very knowledgeable we super enjoyed the experience and went out of his way and time to make sure we saw as many animals and we did saw 2 of the big five !
The boat cruise and speed boat the best the bbq fish on board brilliant. Loads of beautiful memories such a wonderful experience thank you Cocoon Safaris this is our second venture with Cocoon you never disappoint very professional high standards excellent service friendly staff !!

Louis-Philippe   –  
Canada CA
Visited: October 2020 Reviewed: Nov 8, 2020

Email Louis-Philippe  |  50-65 years of age  |  Experience level: 2-5 safaris

We had a wonderful and memorable 8-day safari in Zimbabwe thanks to Liberty.
5/5

The trip was well planned and organized. Each day, Liberty would make sure that everything was perfect with the rooms, the meals or the activities. He takes care of all the details so that I could just relax and enjoy the trip. We had an awesome trip visiting Victoria Falls, Hwange National Park, Matopo Hills and Great Zimbabwe. My boys had plenty of room in his vehicle to be able to sleep when moving from one venue to another. I have already recommended Cocoon Safari to my colleagues.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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