The Safari Soles Team
Safari Soles
- Offices In:
-
United Kingdom
- Size:
- 10-20 employees (Founded in 2018)
- Member Of:
- Tanzania Tourist Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
DK
Email Anders | 35-50 years of age | Experience level: first safari
An overall good experience with room for improvement
What we liked
- Our main contact person (Boniface) was super quick at responding and always very friendly and informative.
- The lodge we mainly stayed at (Arusha Farm House) was beautifully constructed, had a nice garden with pool, bar and sofas and a well equipped gym
- Both the safaris at Tarangire National Park and Ngorongoro were absolutely amazing and we saw many of the animals that we hoped to see
- Between the two safari days we stayed at Suricata Boma Lodge, which blew our minds with its stunning views over Lake Manyara, friendly staff and authentically designed rooms
- Our guide on the Foothills of Mt Kilimanjaro tour (Balthazary) was happy and cheerful, and very knowledgeable. He shared lots of stories and facts about the places we visited, giving us insights into the life of the Tanzanian people today.
The coffee farm was also an incredible experience. We were given thorough insights into the production of coffee, from coffee berry to processing, and finally, to drinking it. It was the best coffee we have had in years, and the lunch we were given was the best food of our two weeks in Tanzania.
What could be improved
- The food was generally of a low quality. On the last day of our time with Safari Soles, one of us had a severe stomach infection (Campylobacter) because of the food. As we are writing, it has been two weeks since we came home and the infection has still not gone away. No guests should ever experience this again and we hope that this will be looked into.
- Although Arusha Farm House was beautiful on the outside, it was a terrible experience in. The acustics were awful, our entrance card had to be activated every day, the bed was hard, there was no hand soap, only half of the sockets worked, there were no bed lights and in the end, our toilet got clogged. Luckily, many of these things can be fixed quite easily and we really hope that this will be improved going forward.
- Our safari guide (Abouu) was mostly very quiet and did not communicate a lot with us. This was especially present on the first day in Tarangire National Park where he several times drove on, although we wanted to see the animals for longer, e.g. the giraffes, that we only saw once.
After we posted the above review, the owner of Safari Soles got back to us with a long and sincere response. He apologized for our inconveniences and promised to follow up with the relevant parties. Although it does not change the mixed experiences we had with Safari Soles, we very much appreciated the sincerity in this response.
BG
Email Stefan | 20-35 years of age | Experience level: first safari
Very helpful in the organising of the trip
We had a great time in the Tanzania national parks thanks to these guys. Bryson helped us make sure that our flights to and from Arusha will carry our extra sports (kitesurf) equipment free of charge.
During the safari we had everything we needed and we saw the Big 5!
I only wish our guide was a bit more talkative and would explain more things.
Email Christian Nordström | 50-65 years of age | Experience level: first safari
We got everything in our 6-days safari that the company had promised in their program.
We are very satisfied with everything. The service, communication and the whole trip was great. We hade a good driver and he always tried to make us happy.
KR
Email KY | 35-50 years of age | Experience level: first safari
Amazing experience in my life
Safari tour in Africa was one of my wishes in my life.
I was looking for a tour company for it and chose this company because of timely replies from Bryson.
The safari tour itself was perfect.
I saw a lot of animals and almost of big five except rhino and experienced wild life of animals by myself.
During the tour, I could see the driver, Chery he did his best to satisfy us and the cook, Thula also.
But there were some inconvenience to me.
One is the hotel before safari tour and the other is some supplies for camping like towel, soap and so on.
It was free but the hotel was too small for 2 persons, noisy not proper place for foreigners.
And it was not informed that I had to bring a few things for camping.
Reply from Safari Soles
Posted on Nov 6, 2019Thankyou ky :), we are happy you enjoyed the trip with us & welcome you again to tour with us in future but (i owe future clients an explanation on the inconvenience on your side) the hotel we use is the greatest value option for budget travellors we use more comfort hotels for our mid range packages & even luxury hotel for a luxury tour package.
on your last day you opted to arrange your own accomodation we then informed you on mid range & luxury ones you opted for the luxury but to point one thing out is you choice of accomodation would have cost us half(50%) of the budget safari tour fee (for 2 nights before & after safari).
To our future clients who will book a budget trip all accomodations through the tour are upgradeable at your own
& it is important to know accomodation is one of factor to distinguish a budget, mid range & luxury tours other factors considered are privacy, fly in park options etc
thankyou & welcome again
ES
Email Francisco Camallonga Andres | 20-35 years of age | Experience level: first safari
An unforgettable experience!!
Bryson gave us all the facilities to make the safari to our liking, days, parks, hotels ... He was asking us during the wasap safari how everything was going.
During the safari our guide and driver was great and very attentive to everything.
Thanks for all!
Email Fergus | under20 years of age | Experience level: first safari
Amazing
Thanks to everyone at safari soles especially our guide idi it was worth the value
CN
Email Yiqing | 20-35 years of age | Experience level: 2-5 safaris
Top Safari Operator Definitely !!!
Me and my friend had a perfect 6 days' safari with Safari Tours!
Wrote emails to over 30 5-stars safari operators, Safari Soles won us in the final round owning to timely communication, price, well-organized schedule ! Before the journey, I did homework my own and had a rough idea of Tanzania Parks, the plan made by Oken perfectly matched with my expectation! And he was the first one replied my request email among all operators I asked even in the weekend. Although one of the accommodation was changed due to fully booked, Oken communicated with me timely and added me in WeChat app taking care of Chinese customers. The only thing could be improved is, I requested and paid 40% deposit 2 months ahead, but the flight ticket and accommodation booking letters didn't sent to me till a week before we start the journey. I don't know whether it's reservation team got slack at their work or caused by accommodation staffs, anyway, if the booking status could be communicated weekly, that would make me feel they are trying best to help book rooms. Beside this, Oken was really friendly and gave me a very warm welcome before the trip!
Beside wonderful views, our guide Alex was part of this lifetime experience! Alex was not only a professional guide, skilled driver, animal expert, human binocular, safari guard, private photographer, but also our friend! During the afternoon in Ngrongoro, we saw Big 5 in the same day! The moment he heard there's a leopard near, he drove us there ASAP, just after 5 minutes, leopard ran away! Thanks to Alex! Then we spent 2 days in Serengeti, saw 2 lions eating a buffalo, Alex taught us how Lions hunt and how to start from the tail of animals, we enjoyed a live BBC broadcast with a running commentary! The last day in Serengeti, though wildebeests failed to cross mara river due to one was caught by crocodile, Alex explained the wildebeest group immigration behaviors and how they live together with zebras, that's super interesting!
In conclusion, we really appreciate everything safari soles arranged for us, especially Oken and Alex, we can't have such a perfect experience without you two! I'll definitely recommend safari soles to all my friends who plan to go Tanzania!!
DE
Email Irina and Jan | 35-50 years of age | Experience level: first safari
10/10
We had absolutely the perfect experience with Safari Soles. From the first contact to the end! 1 A organized & always available. The safari was simply incredible, we saw elephants, lions, rhinos, giraffes and countless other animals up close. Great food, wine, beer etc. all included. Great accommodation for the overnight stay. Special thanks go to Boniface and Jessica for the organization and especially to our driver, Cheddy! Cheddy was a very careful driver, always concerned about the well-being of the animals and his guests, incredibly friendly, in a good mood and answered all of our questions. Simply great.
(automatic translation from German)
CN
Email LIN | 20-35 years of age | Experience level: first safari
The service is really good!
The service is really good!
- trip preparation: 0ken helped us with the plan of the trip. even though we have a lot of demands, he solved with most of the problems effectively.
- during the trip: Godlisten is our tour guide, he is super experienced and full of passion, we saw a lot of animals especially for the lions. I really recommand him to be the tour guide.
US
Email kd | 65+ years of age | Experience level: 2-5 safaris
7 day private family Safari - bly in and drive out
We just finished a 7 day safari for a family group of 7 with Safari Soles and Isack as our Guide. Everything thing about the process was top notch professional from the quotation and contracting phase, to the transportation and of course most important, the Safari guide support by Isack.
After getting quotations from several good tour operators, we chose Safari Soles based on their excellent past reviews, a competitive price and timely support during the planning and contracting process. We chose to fly into the northern Serengeti from Arusha on the morning of day one and drive out which was an excellent way to get the most out of your time. We were met by Isack (who had driven ten hours the day before to be ready to meet us when we landed at 8:15am. We immediately started the game drive and by 10:00 we were watching two lines of hundreds of wildebeest crossing the Mara river back into Tanzania – a sight we hoped but did not expect to see. We continued the week staying at excellent camps in the Serengeti, Crater and Tarangaire with sights of dozens of lions, leopard with her dinner (zebra) in the tree with her, dozens of elephants, water buffalo, zebra and other beautiful game.
We can’t say enough about Isack really made the week for us with his professionalism, excellent knowledge providing detailed answers to our countless questions, and his close attention to little details that made the Safari experience better for all of us. We all felt like he was part of the family by day 7. You can’t go wrong with this team.