The Safari Soles Team
Safari Soles
- Offices In:
-
United Kingdom
- Size:
- 10-20 employees (Founded in 2018)
- Member Of:
- Tanzania Tourist Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $300 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
KR
Email KY | 35-50 years of age | Experience level: first safari
Amazing experience in my life
Safari tour in Africa was one of my wishes in my life.
I was looking for a tour company for it and chose this company because of timely replies from Bryson.
The safari tour itself was perfect.
I saw a lot of animals and almost of big five except rhino and experienced wild life of animals by myself.
During the tour, I could see the driver, Chery he did his best to satisfy us and the cook, Thula also.
But there were some inconvenience to me.
One is the hotel before safari tour and the other is some supplies for camping like towel, soap and so on.
It was free but the hotel was too small for 2 persons, noisy not proper place for foreigners.
And it was not informed that I had to bring a few things for camping.
Reply from Safari Soles
Posted on Nov 6, 2019Thankyou ky :), we are happy you enjoyed the trip with us & welcome you again to tour with us in future but (i owe future clients an explanation on the inconvenience on your side) the hotel we use is the greatest value option for budget travellors we use more comfort hotels for our mid range packages & even luxury hotel for a luxury tour package.
on your last day you opted to arrange your own accomodation we then informed you on mid range & luxury ones you opted for the luxury but to point one thing out is you choice of accomodation would have cost us half(50%) of the budget safari tour fee (for 2 nights before & after safari).
To our future clients who will book a budget trip all accomodations through the tour are upgradeable at your own
& it is important to know accomodation is one of factor to distinguish a budget, mid range & luxury tours other factors considered are privacy, fly in park options etc
thankyou & welcome again
ES
Email Francisco Camallonga Andres | 20-35 years of age | Experience level: first safari
An unforgettable experience!!
Bryson gave us all the facilities to make the safari to our liking, days, parks, hotels ... He was asking us during the wasap safari how everything was going.
During the safari our guide and driver was great and very attentive to everything.
Thanks for all!
DK
Email Anders | 35-50 years of age | Experience level: first safari
An overall good experience with room for improvement
What we liked
- Our main contact person (Boniface) was super quick at responding and always very friendly and informative.
- The lodge we mainly stayed at (Arusha Farm House) was beautifully constructed, had a nice garden with pool, bar and sofas and a well equipped gym
- Both the safaris at Tarangire National Park and Ngorongoro were absolutely amazing and we saw many of the animals that we hoped to see
- Between the two safari days we stayed at Suricata Boma Lodge, which blew our minds with its stunning views over Lake Manyara, friendly staff and authentically designed rooms
- Our guide on the Foothills of Mt Kilimanjaro tour (Balthazary) was happy and cheerful, and very knowledgeable. He shared lots of stories and facts about the places we visited, giving us insights into the life of the Tanzanian people today.
The coffee farm was also an incredible experience. We were given thorough insights into the production of coffee, from coffee berry to processing, and finally, to drinking it. It was the best coffee we have had in years, and the lunch we were given was the best food of our two weeks in Tanzania.
What could be improved
- The food was generally of a low quality. On the last day of our time with Safari Soles, one of us had a severe stomach infection (Campylobacter) because of the food. As we are writing, it has been two weeks since we came home and the infection has still not gone away. No guests should ever experience this again and we hope that this will be looked into.
- Although Arusha Farm House was beautiful on the outside, it was a terrible experience in. The acustics were awful, our entrance card had to be activated every day, the bed was hard, there was no hand soap, only half of the sockets worked, there were no bed lights and in the end, our toilet got clogged. Luckily, many of these things can be fixed quite easily and we really hope that this will be improved going forward.
- Our safari guide (Abouu) was mostly very quiet and did not communicate a lot with us. This was especially present on the first day in Tarangire National Park where he several times drove on, although we wanted to see the animals for longer, e.g. the giraffes, that we only saw once.
After we posted the above review, the owner of Safari Soles got back to us with a long and sincere response. He apologized for our inconveniences, promised to follow up with the relevant parties and offered us a partial refund, which we accepted. Although it does not change the mixed experiences we had with Safari Soles, we very much appreciated the sincerity in this response.