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Gina   –  
United States US
Visited: July 2019 Reviewed: Aug 19, 2019

Email Gina  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Gina and not that of SafariBookings.
"African Beast No Show"
1/5

We only had one day in Nairobi which is why we booked this tour in advance. We waited in our hotel lobby for over an hour but African Beast Tours never arrived for a 9:30am pick up time. Fortunately we were able to arrange a last minute tour with another company. If that wasn't bad enough, I have been trying to get my deposit back since I returned from Kenya over 3 weeks ago. I have been emailing Kipawa, the owner, who says he's still working on it. I wanted to give him a chance, hoping he would do the right thing. I have since given up on him and had to file a claim with PayPal instead.
You might want to avoid African Beast Tours.
There are many other dependable and reputable tour companies to choose from.

Reply from African Beast Tours and Safaris
Reply from African Beast Tours and Safaris
Posted on Mar 30, 2023

Hello Gina

Hope you are well.

Thank you for the review You sent the money to the wrong PayPal account.

How were we to run the tour with money we could not trace.

We gave you the idea of putting a claim on PayPal for your refund so you can properly pay for the tour but you refused how were we supposed to show up?

It is very impolite for you to write such a review and mislead other Safaribooking readers.
Safaribookings should pull it down.

Anyway we hope another tour sends you back to Kenya and we host you for a memorable experience.

Thank you for your feedback it is through such reviews that make us turn moments in to memories.
Best regards
Kipawa

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 32
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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