Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 60
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-2 of 2 Reviews
Eszter Tanacs   –  
Hungary HU
Visited: July 2023 Reviewed: Aug 23, 2023

Email Eszter Tanacs  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Eszter Tanacs and not that of SafariBookings.
The tour operators were nice and helpful.
3/5

When we organised the trip, our correspondent was correct and flexible. The drivers were also nice and helpful, and really tried to make the most of our trip. We saw a lot of animals (rhinos, buffalos, giraffes, zebras, lots of birds, antelopes, etc). The hotels, restaurants, boat trip included were all fine.

However, our car broke down as soon as we arrived to the National park and we had to wait hours for replacement in a camping. When we got a replacement car, which we had to use for the rest of the safari, its roof was not working properly and it was smaller, so one of us had to sit in the middle (not ideal for seeing things). Its back door was regularly stuck so at the end of the trip we almost couldn't get our luggage out. I think a safari firm should either have working cars, or a working emergency plan for such cases (and possibly both).

Gabi and Gerhard   –  
Austria AT
Visited: November 2022 Reviewed: Nov 28, 2022

Email Gabi and Gerhard  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Gabi and Gerhard and not that of SafariBookings.
The offer for the tour didn't fit with the real tour.
3/5

We, my husband and I , booked a 3 day lasting Safari tour including a sight seeing tour in Kigali and entering the park and check in at the Lodge in the Akagera National Park on the first day.
On the second day we made a Safari tour in the Akagera National Park.
BUT on the third day a Safari experienced person of our group ordered an additional guide in advance who was specialized on birds. We weren't asked nor informed of this special bird tour on the third day of our Safari tour. The tour partially was very detailed discussing about the shape of the wings or colour of the bird legs.
We think being not informed of this special bird tour in advance is not a client friendly policy. We even still don't know if we had and how much we had to pay for the additional guide / additional programme we didn't order.

Btw Jimmy, our main guide did a great job.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 60
  • 4 star 5
  • 3 star 2
  • 2 star 0
  • 1 star 0
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