Reviews

Sort By: Date Most Helpful Rating 51-60 of 119 Reviews
Roger and Irene Clarke   –  
United Kingdom UK
Visited: October 2019 Reviewed: Nov 4, 2019

Email Roger and Irene Clarke  |  65+ years of age  |  Experience level: 2-5 safaris

Extremely efficient and knowledgeable
5/5

Firstly we were very impressed by the communication. Newton replied immediately to my emails.
We were very impressed with them altogether .They arrived on time at our hotel to pick us up and gave a comprehensive briefing and we were introduced to our driver/guide. We were with him (Steve) for the next 4 days.
As a guide he was great. He persuaded us to wait a while when we could see a leopard behind a bush, and sure enough it was worth the wait, as she emerged clearly, walked down into a ravine and jumped up the other side. We had 3 separate sightings of the very illusive leopard.
We had sightings of elephants, giraffes, hippos, crocodiles, we saw everything but the Rhino.
We even saw part of the migration when a long column of Wildebeests ran by. We didn't see them going across the river, but understood we were too late in the season. Steve recommended we come back in August.
The camp was excellent, especially the restaurant where the food was superb. I am extremely hard to please, and was able to eat every meal. Excellent chef, and the chap in charge was excellent too, I've forgotten his name. I was disappointed the pool was not available.
The only downside was the journey to and from Nairobi over the unmade roads, very bumpy and tiring. I felt sorry for the driver having to negotiate such awful terrain for so long.

Crystal Wells   –  
Kenya KE
Visited: January 2020 Reviewed: Jan 7, 2020

Email Crystal Wells  |  35-50 years of age  |  Experience level: over 5 safaris

Incredibly reliable, excellent service
5/5

We worked with Newton and the team for our wedding in Nanyuki. It involved about 70 - almost all of whom traveled from abroad - people needing transport from Nairobi to Nanyuki, within Nanyuki, and back to Nairobi. They filled numerous car needs for us, from individual transfers and safari needs, to our wedding shuttles and bus for 30 people back to Nairobi to take a flight to the coast. They were responsive throughout and adaptive to changing plans. We cannot recommend them highly enough.

Emily Warari   –  
United States US
Visited: January 2020 Reviewed: Jan 21, 2020

Email Emily Warari  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent from beginning to end!
5/5

Booking our safari was easy thanks to Newton who answered all my questions very quickly and thoroughly. Our guide on the safari, Sam, was excellent and very knowledgeable. We highly recommend this company!

Maxine Coss   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 24, 2020

Email Maxine Coss  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent service from booking to our flight home at a reasonable cost
5/5

Excellent communications before our late booking, all questions and queries were answered immediately. Airport pickup was as planned. All hotels and lodges were of a high standard, our tour guide was friendly, professional and very knowledgeable. Our private safari tour exceeded our expectations and we saw so many wonderful animals and beautiful birds with spectacular sunrises and sunsets. Jackson our tour guide also taught us a lot about life in Kenya. We could not have asked for more.

Joanna Spencer   –  
United Kingdom UK
Visited: February 2020 Reviewed: Mar 5, 2020

Email Joanna Spencer  |  35-50 years of age

Unforgettable experience
5/5

There are many safari operators to choose from but Bateleur Eagle Safaris stood out for me from the start. Their brochure, communication and prompt responses to many questions I had gave me confidence in the choice and they delivered.
The information presented before the trip was filled with many details and ensured easier preparation for me.
They have created a wonderful experience and memories which will stay with me for the rest of my life.
Each moment of my stay in Masai Mara was well planned and filled with excitement.
Each team member I met made me feel special and went that extra mile to make sure I am safe comfortable and enjoy my time.
Mara Entim Camp was exceptional with great service and beautiful surroundings.
The only thing I would change, if I could is I wish I could have stayed longer.
Thank you Bateleur Eagle Safari Team.
I will be back.

Bjoern Jaegerud   –  
Norway NO
Visited: February 2020 Reviewed: Mar 9, 2020

Email Bjoern Jaegerud  |  65+ years of age  |  Experience level: 2-5 safaris

Our 4th trip to Kanya arranged by Mathew. And is was fantastic again :-)
5/5

We have been in Kenya four times. Tree times before Mathew has arranged our stay in another company and together with the excellent guide Geoffrey we have had experiences we never will forget. This time Mathew arranged everyting in his own new company,Bateleur Eagle Safaris. This time we visited Amboseli, Nairobi (Eka hotell), Samburu, Lake Nakuru and Masai Mara and before leaving home we had some hours stay at the 4 season hotel at the airport. We have traveled around with Geoffrey for 14 days all four times. He is like an open book, his knowledge about Kenya, the people, the parks and the animals is absolutely fantastic. We are learning a lot from him. We give him and Mathew the best recomendations possible. We are already planning the next trip and our daugheter will go there in September 2020.

Barbara Stein   –  
United States US
Visited: January 2020 Reviewed: Mar 14, 2020

Email Barbara Stein  |  50-65 years of age  |  Experience level: 2-5 safaris

A Travel Advisor's Excellent Experience with Bateleur Eagle Safaris
5/5

My clients who I booked with Bateleur Eagle Safaris raved about the exceptional service and professionalism of the company. The prompt repies I received from the company were right on point and it was a pleasure to deal with them. My clients were delighted with the staff's knowledge, fine condition of vehicles, the on time policy of all pick-ups, and the overall excellence of their experience. Thank you, Bateleur Eagle Safaris!

Tamar   –  
United States US
Visited: March 2020 Reviewed: Mar 17, 2020

Email Tamar  |  35-50 years of age  |  Experience level: first safari

Making the most of our experience!
5/5

Bateleur Eagle Safaris is an excellent tour operator, and our Safari with them was the highlight of our stay in Kenya.
Newton had regular and clear communication in the days leading up to our tour. The payment was handled professionally and efficiently. It was a bit of stretch for our budget, but well worth it, especially for only 3 days and two nights.
Our accommodations with the Zebra Plains Amboselli Camp were incredible. The location is gorgeous with stunning views of Mt. Kilimanjaro. The room was private, comfortable, and had running water for shower, and facilities. They were very understanding of our dietary restrictions (vegetarian), and the meals were tasty. The camp is a bit of a distance from Amboselli, but the drive is well worth it, as the terrain is different from the park, and we saw wildlife everyday to and from the park. All in all a lovely place to stay. Wish we could have stayed longer.
The game drives were excellent. Steven, our guide, really helped us maximize our time, and made sure that we saw a lot of the park, a lot of the animals. He also is very knowledgeable about animals, he spots them well, he understands and explains their behavior, and he has literature on them. We spent most of our time on Safari in the park or driving too and from the park, so we really got the most of our time. Steven is also an incredible driver, and was able to navigate tricky terrain, we didn't get stuck once, and in fact we were able to help out stuck jeep. :)
If we are ever lucky enough to return to East Africa, we would love to go on Safari with Bateleur. Couldn't recommend them more highly.

Maria B.   –  
United Kingdom UK
Visited: February 2020 Reviewed: Mar 24, 2020

Email Maria B.  |  35-50 years of age  |  Experience level: first safari

The best Safari Experience you will ever have!! Highly Recommended
5/5

Mathew and the team at Bateleur Eagle Safari are outstanding! The communication before, during and after the safari was excellent. Mathew went out of his way to ensure that everything run smoothly and it did. From the moment we landed in Kenya to the moment we left everything was organised impeccably, to very high standards and as agreed.
Edwin, our driver and guide during the safari was knowledgeable, fun, accommodating and also went out of his way to make our safari experience an unforgettable one. He was incredible at spotting the animals and gifted us with encounters with lions, elephants, cheetahs, buffaloes, leopards and everything in between.
Mike, our driver whilst in Nairobi was also excellent and made sure we got to where we needed to go safely and with enough time to see all the wonderful sites Nairobi has to offer.
There were four of us travelling and we all had an amazing time. We would not hesitate using Bateleur Eagle Safari again and we highly recommend them.

Irene   –  
United States US
Visited: February 2020 Reviewed: May 30, 2020

Email Irene  |  35-50 years of age  |  Experience level: first safari

Amazing Masai Mara adventure for the family
5/5

We had a wonderful experience with Bateleur Eagle Safaris for a 3-day Masai Mara tour. Our guide, Amos, was an excellent communicator and driver. Even though we went during a somewhat rainy time, we got to our destinations without incident and Amos even was able to rescue a number of other cars stuck in the mud! (side note: I would definitely recommend the 4x4 vehicle upgrade). We saw so many animals--lots of lions, hippos, giraffes, zebras, gazelles, buffalos, a cheetah, a jaguar--too many to list.

The Loyk Mara Camp was beautiful, secluded and we were the only family there at the time. We had very large and comfortable accommodations, and the food and service were excellent. The camp is unfenced, so we were able to enjoy dinner at sunset with the elephants and giraffes grazing nearby. One of my daughters celebrated her birthday when we were there and the Camp chef baked her a delicious cake that capped off an amazing experience!

I would definitely recommend Bateleur Eagle Safaris.

Average User Rating
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