Reviews

Sort By: Date Most Helpful 51-60 of 119 Reviews
Remy Wattiaux   –  
France FR
Visited: February 2022 Reviewed: Mar 16, 2022

Email Remy Wattiaux  |  35-50 years of age  |  Experience level: first safari

great experience, perfect safari
5/5

I found the bateleur eagles after doing some research on different website. As I wasn't sure about the price, I requested a tender on different tour operator. They were ok on price but the quality of the service was much better than others ( some providing minivan instead of 4X4 jeep). In short words, all was great they took us from Nairobi airport and we finished in Diani beach and spent 6 days with Jackson our driver/guide.

perfect organisation, good car, excellent driver guide and on top of that we saw so many animals... just perfect.

Thanks again Bateleur!

Matthew Mancini   –  
United States US
Visited: December 2021 Reviewed: Feb 4, 2022

Email Matthew Mancini  |  50-65 years of age  |  Experience level: first safari

Kenyan custom safari created to perfection
5/5

Bateleur (Mathew) was brilliant in compiling my custom safari after hearing what I wanted to see and experience! They were able to provide options, as the trip continued to change, since it was contingent on another trip I was on beforehand. Also, as the world dealt with pandemic challenges, Mathew was able to alternate the locations and timings based on the different time periods and still pull it off flawlessly. I will certainly go with Bateleur in my future travels to Africa and would highly recommend to those who are looking for the experience to do the same.

Nnenna Obiora   –  
United States US
Visited: October 2021 Reviewed: Jan 27, 2022

Email Nnenna Obiora  |  20-35 years of age  |  Experience level: first safari

Kenya was a magical Experience
5/5

I found Bateleur Eagle through a referral. And I am so happy that the recommendation was made. Every step from the time of booking to being picked up from our hotel all the way to when we were dropped off at the airport was a 5 star experience.

I decided to celebrate my birthday in Kenya. Originally the booking was just for myself, but a month before the trip, My mother decided to join me and then I changed my dates. Still they accommadated every single change without any hassle. But the real magic of the trip was the masai mara. I can not even put into words the experience my mother and I had on the trip. Amos our guide was so knowledgeable on EVERY SINGLE animal we saw. He knew the terrain and mara like the back of his hand. I HIGHLY RECOMMEND HIM! We lucked out, because we were the only ones on the tour, it became more of a private tour. So it was so amazing! I felt like I was in the animal kingdom. haha

Mathew and his team were amazing. They knew that it was my birthday, so at the lodge we chose for our stay ( LOYK MARA CAMP) HIGHLY RECOMMEND!! They made a special birthday cake for me and had a whole traditional birthday song and dance. I felt the love and it was very much appreciated.

Side note if its in your budget, I would highly recommend doing the hot air balloon over the mara. It really is a once in a lifetime experience. And you're really going to feel like your in the lion king.

Honestly you won't find a better company than Bateleur Eagle Safaris especially for the value we got. HIGHLY RECOMMEND!

Kenneth   –  
United Kingdom UK
Visited: December 2021 Reviewed: Jan 25, 2022

Email Kenneth  |  50-65 years of age  |  Experience level: over 5 safaris

An amazing and most enjoyable experience from the very start of my journey
5/5

I was very fortunate to find this very nice company and I knew that I was in very good hands from my first email contact with Mathew and Newton. They took meticulous care with planning my trip (1 week) and were so flexible and accommodating to all my tweaks to the itinerary even when I reached Kenya and a few changes were needed. They warmly welcomed me to Kenya on Day 1, then met me again before the safari and finally on Day 7 to say goodbye and have a debrief. I spent two days on the wonderful Diani beach and four days on safari. I had an amazing time and was fortunate to see plenty of wildlife in the various National Parks that we visited. I would also like to take this opportunity to thank my excellent driver and guide, Jackson for making the safaris so enjoyable. Also thanks to Daniel who met me at Nairobi airport. I had originally only intended to spend three days in Kenya but owing to amendments to other travel plans, managed to spend a full week thereby experiencing both the coast and the National Parks. The hotels, lodges and other facilities were of a very high standard throughout. I hope I will have an opportunity to meet all my rafikis from Bateleur Eagle Safaris as soon as another opportunity arises in the near future. Asante sana

Ernesto Barao   –  
United Arab Emirates AE
Visited: December 2021 Reviewed: Jan 12, 2022

Email Ernesto Barao  |  35-50 years of age  |  Experience level: 2-5 safaris

Outstanding customer experience and personalized care.
5/5

Where do I begin, let me start with the trip itself (including our experience with our guide Geoffrey):
It was so wonderful and everything we wanted to do, such, just being able to spend time observing the wildlife of Kenya in a variety of settings and staying in small lodges and camps. Seeing all the animals and birds, large and small, we had dreamed of and so many more at such close range and quiet unperturbed by our presence in the amazing Land rover 4x4 by our best guide we could had dream of (Geoffrey - one chapter is needed just for him).
Of course seeing the animals was the main focus of the trip and Geoffrey was extremely knowledgeable so we all LEARNED alot... We found this trip to be amazingly educational ... my children (14 and 12 at the time) both felt that they came away with a greater appreciation for nature and for the people of Kenia that we did interact along the week our trip last. Learning from Geoffrey about animal behaviour and watching them track through what they could see on the ground and hear was fascinating. In terms of adrenaline some of the speedy drives on rough tracks to get to an animal sighting were interesting (remember the leopards in Masai Mara and the lions on Amboseli), but just to sit quietly in the truck almost in touching distance of elephants, leopard and lions was amazing. The landscape of Amboseli is unbelievable, enjoying the sunshine and later the sunsetting in our game drive on our 4x4 with Kilimanjaro's as landscaped (family goal now is to climb all the way to the top - another adventure to come). No words for these 2 days.
Again, this was a fantastic holiday and all the Safaris lodges and camps were great, the food exceptional and the staff brilliant. Also, all was very well thought out in terms of moving between different types and pace of reserves, great accommodation and meals. Lots of time just to watch the animals and also birds - we were very lucky to see what is termed the magnificent 7 - lion, elephant, buffalo, leopard and rhinocerous plus cheetah and wild African dogs, but we saw so much more - hippos , spotted hyenas, black backed jackals... This was partly down to good fortune combined with the skill and determination of Geoffrey and the number of hours we spend in the bush on this holiday.

From an agency perspective (organization, value for money, customer experience), I must start saying that I organized this dream family vacation with less than one week time. Managed everything from WhatsApp and few calls with Newton (one of the co-founders and co-owner of Bateleur Eagle Safaris). Speechless how he put together the itinerary based on a high level plan I got from friends and browsing internet. From there, every adjustment, questions, doubts, concerns, where always timely responded in record time. When it got to costs, which I had good places to benchmark, I felt confident immediately when saw they always beat same lodges, camps, in price compared with competition. This attention did not finish until the moment we jump to amazing 4x4 off-road car with Geoffrey as he was always available during our week stay in Kenia to anything we could need. We actually had several situations, such, one day we change the restaurant planned as we changed a bit the itinerary and they got charge of it anyway (nice customer attention and gesture). When we decided to return from Masai Mara by plain, they were to ones warning us about changes due to government restrictions that morning, thought, we bought the tickets through internet and not through them. All an all, can just recommend them for this dream Safari that we did in family (Me, wife and my 2 teenagers kids).

Last, that was our trip:
Amboseli Sentrim (2 nights)
Lake Naguru (1 night) - we did drove and visit Naivasha before arrival to Naguru
Masai Mara (2 nights)
Nairobi (1 night and full day)
Departure back home late evening

Alex Garcia   –  
United States US
Visited: November 2021 Reviewed: Nov 21, 2021

Email Alex Garcia  |  20-35 years of age  |  Experience level: first safari

Magnificent
5/5

My wife and i came to kenya safari for our honeymoon, we had such an amazing time, people are so nice very easy to communicate, everyone goes above and beyond your expextations, our money was so worth. If youre looking to have a good time and enjoy everything you can i suggest you request Jackson as ypur tour driver. He was so wonderful very educated in everything, not to mention his personality is beautiful. He really really really made sure we had a good time and he made sure we left happy and he forsure did everything on his side to help us see all big 5 animals. It was such a wonderful trip. Its been a week since we got back and we are still not done talking to everyone about our experience, we have some friends and family who will be coming back with us soon. :) and we are definetly looking forward to having jack as our tour driver again he really was outstanding, very outgoing we even played some board games together. My wife had a wonderful experience to. She was not a big big fan about going to africa,the distance and the heat (which was nothing like what she thought) and Kenya,Jackson,Newton,Daniel at lyok camp, all of our new friends over in kenya,all together made her experiece the best shes had. She said kenya turned out to be the best trip we have taken and we have been to plenty, but she said kenya has topped all the other trips and now she cant wait to go back. Thank you Kenya & Bateleur Eagle Safari Team for being such an experience!!

Amador Acosta   –  
United States US
Visited: November 2021 Reviewed: Nov 18, 2021

Email Amador Acosta  |  35-50 years of age  |  Experience level: first safari

AMAZING SAFARI
5/5

I want to start by saying thanks to all those who contributed to make this trip unforgettable, each of the camps was a unique experience, I want to especially thank our guide Amos who at every moment had the best disposition and attitude when going out to look for the wildlife, we saw all the animals we expected, the stay was incredible, clean and unique rooms, the food in the three camps was of very good quality, the transportation and services included were what they offered, the customer service provided by the General manager was excellent, Mathew Wambua, always attentive to my needs and expectations, his response was always timely and on time, no matter how many times he changed the dates, the manager always had a very good response. I 100% recommend Bateleur Eagle Safaris, every dollar paid for this safari was worth it, without a doubt I would live this wonderful experience again.

Amber Smyth   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Nov 4, 2021

Email Amber Smyth  |  20-35 years of age  |  Experience level: first safari

A once in a life time experience.
5/5

I had an amazing trip! We booked quite last minute, but the tour company was still able to have everything organised exactly the way we wanted. The service and friendliness of the staff was amazing. They went out of their way to ensure that we had a great experience.

Diane   –  
United States US
Visited: September 2021 Reviewed: Oct 29, 2021

Email Diane  |  50-65 years of age  |  Experience level: 2-5 safaris

Exceptional
5/5

We were blown away with our Safari adventure with Bateleur Eagle Safaris. Mathew and Steve were amazing. Their knowledge and experience was proven every day when they spotted animals in the bushes, trees or sky…. We had great accommodations and the food was excellent. Everything we needed or wanted was handled. All the waiting and planning and it was perfect. Our only regret was leaving our new Africa family but we know we will be back for another adventure. I highly recommend that when you are ready to explore Africa you reach out to their team. We will be back and are waiting to finalize our next adventure.

Dzenita   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 23, 2021

Email Dzenita  |  20-35 years of age  |  Experience level: first safari

Indeed it was life changing experience
5/5

My husband and I had the best time on Safari. Bateleur Eagle Safari team really put an effort to make our trip memorable. Booking and communication with Newton, sales officer, was in very professional manner, simple and without any hustle. Our tour guide Steve was very patient with us, and experienced in his knowledge about animals and Kenyan culture. Camp that we stayed in (Basecamp) was also comfortable, has a great staff and great food. Location was also great. Together with Bataleurs Eagle Safari they made my 30th birthday memorable. They surprised me with a cake and special Maasai dance and song.
Value for money was really good comparing other agencies. On our three day Safari, we managed to see 4 out of big 5 wild animals, and many other beside those.
The only thing that needs improvement would be different car for road trip from Nairobi to Mara and back. It was quite uncomfortable to drive for 5-6 hours in a car that is meant for safari drive and not for normal road drive. But that didn’t ruin our overall experience and rating of this trip.
We will definitely recommend Bateleur Eagle Safari to our friends and colleagues.

Average User Rating
5.0/5
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