Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
GH
Email Jay | 35-50 years of age | Experience level: first safari
Quick , Efficient, value for money and a Super Premium service!
We travelled to Kenya for our first safari in the 3rd week of September ‘22 (21st to 25th). I was looking for an agency online for curating our trip since it was our first time and we were three families with a total of 5 kids ranging from age 5 to 11. Shortlisted about 3 agencies after doing a detailed online research and Image travel was one of them. Mr. Mwanje from Image travel got in touch with me within a couple of hours from when I sent the query. We got in touch over phone after that and I explained to him what all we were looking to cover as a part of our safari and it was smooth sailing then after. He quickly came back with a draft itinerary with some camp options and their tentative costs. We had a couple of rounds of discussions on the camp type, security there , them being kids friendly etc and we finalized upon the camp (Neptune Mara) and the itinerary. The cost he gave us was very competitive as I had also got two more quotes for a similar itinerary. A few days before we travelled one of the family had to drop out due to a medical emergency and Mr. Mwanje skillfully handled the cancellation part and ensured that we did not have to pay any cancellation charges being a sudden medical emergency.
Our itinerary was to land in Nairobi (early in the morning) , get transferred to the Wilson Airport and take the Safarilink flight to Masai Mara (stay 3 nights) and then back via road from Mara to Naivasha (stay 1 night) and then to the Nairobi Airport. Image travels booked the entire bit from pick up at the Nairobi airport to drop back. As soon as we stepped out of the Nairobi airport , we got picked up by David who smilingly welcomed us to Nairobi with a loud “Jambo”. The safari link flight was on time and very efficient and we landed on the Mara Musiara airstrip where Jasan our guide and driver was there waiting to pick us up the 4*4 Landcruiser. Game was bountiful and we had spotted Zebra, Wild Buffalo , Giraffe , Thomson’s Gazelle and Topi by the time we reached the camp.
Camp itself was amazing and will write a detailed review on the same. Jasan in the 4 days we were with him ensured that we saw the big 5 and we were lucky (with a lot of effort from Jasan to take us deep into the bush). His energy and commitment to ensure that we see the big game was just inexhaustible with long 7-8 hour game drives which he took us on with a big smile. He was extremely knowledgeable not only on the game animals but also a bird lover !!
We drove from Masai mara to Lake Naivasha while visiting Lake Nakuru where we spotted the famous Rhino up close. We stayed at the Naivasha Sopa lodge which was a dream resort with game freely roaming around inside the premises (Zebra , Giraffe and Hippos !).
Jasan dropped us back to the airport on the day of our flight. It was the most wonderful experience dealing with Mr Mwanje. He was extremely responsive, accommodating and absolutely clear in the dealings (he was sending me screen shots of the cancellation discussion with the camp till the day of or arrival in Nairobi!)
US
Email Sharad Rai | 50-65 years of age | Experience level: 2-5 safaris
Incredible experience, Image Travel is the star company!!!
Look no further if you are looking for high-end safari experience in Mara or whole of Kenya, Image Travel is highly-highly recommended. We just got back from our one week vacation from Kenya that we booked via Image Travel and we couldn't be more happier. In the beginning I was skeptical about hiring a local company in Kenya, but after few correspondences and talking with Mwanje, I felt the company is genuine and pretty legit so I decided to go with them. We flew business class and were expecting the same level of comfort and service in Kenya. And we were so pleased with things moving so swiftly for us, never a glitch or a hitch along the way. I am compelled to write this review from the overwhelming experience we received while vacationing in Kenya. Mwanje (the owner of the Image Travel Ltd.), and David (our Nairobi guide) are the stars and I am sure others are too, but we didn't get a chance to work with them. We were flown from Nairobi to amazing FMKSC/Nanyuki for 2 nights and then flown to equally amazing AndBeyond Kichwa Tembo Tented Camp in Masai Mara wehre we were booked for next 2 nights. What an amazing place... great staff, great location (wildlife in abundance), and above all... GREAT SERVICE!!! Shout out to Sopia, Dennis, head chef, missing some names, and Stephen, our guide. We saw all big 5, and so up close. Stephen always positioned our vehicle in ways that gave us best viewing angle so up close, I was able to take some great yet memorable shots this time! Thank you Image Travel for making this a memorable vacation for us. This was my second safari but first for my wife and she thoroughly enjoyed the adventure, the animals, the people and the great service. We wish to go back again... We met Mwanje at the end of the journey and equally impressed by his humility, passion and drive to make this company a great company in the coming days. This company has a great future...
Email Charlotte | 20-35 years of age | Experience level: first safari
Big 5 stars
Fantastic trip with Image travel for our honeymoon. From start to finish, everything was organised for us and planned well based on what we were looking for (location/activity/price etc). We spent 8 days across various safari locations and 5 days in Mombasa at the end.
Mwanje helped us to plan and organise everything and was contactable at all times, helping to update or change plans.
Anthony met us at the airport and provided private transport for the whole trip, including all transfers and game drives. He was very knowledgable, always ‘lucky’ with finding the animals, and good fun.
We saw all of the big 5, most of them close up, and the different locations provided a very varied experience. We hot air ballooned at sunrise over the Masai Mara, had a picnic out ‘in the bush’, a great view from the room over watering holes in Tsavo and visited a Masai village in Amboseli.
Would definitely recommend - a great experience all round.
Email Caroline | 20-35 years of age | Experience level: first safari
Competent, communicative, professional
We did a 4-day Safari combining lake Nakuru and Masai Mara with Image travel. We are overly satisfied. Everything was well organised and communication was transparent and professional from the beginning. Kudos to our Guide/ Driver Jasan who made the whole trip with his knowledge and expertise even more memorable. We can highly recommend!
Email Jude | 35-50 years of age | Experience level: first safari
Extremely reliable and helpful service
Absolutely brilliant communication and advice throughout. Would 100% recommend. We had the experience of a lifetime!
AE
Email Princess Ann | 35-50 years of age | Experience level: first safari
SuperB
Mwanje was truly a super-B agent, he was there for us from the start of our trip (months before) until we finished our travel and reached home safely. He was there to guide us and assist us 24/7. Hands-off to you
US
Email Kristen | 20-35 years of age | Experience level: first safari
Incredible experience with an amazing company
Where to begin? We had the most incredible safari with Image. From the start Mwanje was super responsive, communicative and detailed when we were looking for safari options months in advance. We were given a detailed itinerary that was followed completely. Mwanje kept in contact and answered all of our questions promptly.
When the time finally came everything was so smooth. We were picked up in Nairobi by our guide Jasan- I cannot say enough good things about him! He is an excellent guide - extremely knowledgeable and friendly, easy to talk to and also gives you a good amount of privacy. We loved getting to know him during our trip and becoming friends. On safari he could not have been better - that man works hard! There were times where we wondered how he does it! He would drive for hours and then somehow still have energy to spot animals and answer all of our questions. He found us all of the Big 5, and then some! Picture yourself watching the sunrise over the plains, standing up in your safari vehicle with the wind in your hair while a Serval jumps out of its hiding place and prances away, elephants graze in the background and you can hear lions roar. We had an absolute blast and I loved every minute.
We stuck with the minivan, and it was perfect for us (a couple).
The accommodation and food were all amazing too! I’m a vegetarian and I ate VERY well. The Serena hotel in Masai Mara was one of the coolest hotels I’ve ever been to.
If you’re considering booking a safari with image DO IT! It’s one of the most amazing things I’ve ever experienced and I’ve been all over the world. I hope to do it again one day!
Asante sana to Image for giving us memories we will keep for the rest of our lives!
CH
Email Marc | 35-50 years of age | Experience level: 2-5 safaris
Perfect service
We booked very shortly in advance. Everything went perfect and exaxtly as described. Thank you!
Email Anja | 35-50 years of age | Experience level: over 5 safaris
Excellent support of our trip.
Image travel replied to every question within few hours by mail and even faster via WhatsApp or phone. The tour was very well organized and everything went very well. I would highly recommend image travel to friends and family.
US
Email timoir | 50-65 years of age | Experience level: 2-5 safaris
Excellent!
We loved the trip. The way they organized was perfect. Always answering our questions quickly. Very good communication and planning. Even when an internal flight was delayed for 30 minutes, they let us know. I would really recommend this agency. Price quality is one of the best. And they took us to an amazing hotel, never letting us alone. Thank you for everything!