Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
Email Dhinesha | 20-35 years of age | Experience level: first safari
Exceptional safari tour
The tour was absolutely amazing, Bradley our tour guide was so spot on, we saw the entire big 5 and more! He knew exactly where to go, plus they were so close to us so we got some great pictures. Shaheen the owner was also super accommodating, I called him last minute and he still fitted me in for the tour the next day. Amazing services will definitely be back and will recommend to all my friends and family!
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Email Enid | 65+ years of age | Experience level: first safari
Outstanding attention to customer service
I booked a safari on very short notice and Image Travel was exceptionally responsive, providing more detailed and faster information than other companies queried. They arranged a private tour at the same price as a group tour would have been and allowed me to customize, adding places of special interest. My driver was friendly, helpful, and a good companion for many hours of driving on an 8-day trip. As a single, older woman traveling alone, I felt safe and comfortable at all times.
My only criticism is that the pop-up roof on the mini-van malfunctioned several times - making me wary of standing while in motion. Were I to take another safari, I think a Range Rover would be more comfortable. That said, I was impressed at my driver's ability to navigate very rough roads in the mini-van.
Reply from Image Travel
Posted on Apr 9, 2020Jambo Enid,
Thank you for booking with Image Travel Limited your 8-Day Kenya Safari.
We are happy that you appreciated our usual great safari service and that you managed to see a lot of Animals and Nature during your Safari.
Great to read that your driver / guide Jeffery was incredible and made a positive impact on your Kenya safari tour to have left a mark on your safari experience due to his knowledge on good places for game viewing drives and his ability to show you as much diverse wildlife as possible.
We are honored by your recommendations and 5* rating!
ID
Email Rini Agustin | 35-50 years of age | Experience level: first safari
well organized !
all things met our expectations (communications, service, the safari tour and the guide were excellent) thank you fr yr hospitality and kind services. keep up the good work and keep maintain..
Reply from Image Travel
Posted on Apr 9, 2020Hi Rini,
Thank you for appreciating the overall excellent safari experience provided by Image Travel Limited.
We do appreciate your visit to our beautiful country and also your 5* Star service rating.
20-35 years of age | Experience level: first safari
Image Travel were punctual in their communication and smoothly delivered an exceptional safari
We had an excellent experience with our safari at Amboseli, staying at the Serena lodge. Communication was smooth and punctual and our safari corresponded to what was detailed on the original offer.
Joseph, our guide and driver, was extremely knowledgeable and helpful. He advised us on the best times to spot the animals but let us decide how we wanted to schedule the drives during the day. He strived to show us all the main animals present in Amboseli and carefully planned our days to make sure that we could make the most of our time.
Serena Lodge is located in a prime spot within the park and offers excellent facilities. The room was spacious and clean and the personnel extremely helpful.
Reply from Image Travel
Posted on Apr 9, 2020Hi Marta,
Thank you for choosing Image Travel Ltd on your fabulous Kenya safari.
We are happy that you were provided everything as described on safari with excellent safari lodges / tented camps.
We are glad that you loved the safari experience and appreciated your fantastic Driver/Guide Joseph was terrific and knew about the animals and the country.
Thank you for the 5* safari service rating!
Email Hugo | 20-35 years of age | Experience level: first safari
Lovely safari, very well organised!
Safari was great, there was a slight miscommunication regarding the last lunch, but a quick call to the manager (who is very responsive and helpful) solved everything. Our guide was amazing! Would highly recommend.
Reply from Image Travel
Posted on Apr 9, 2020Hi Hugo,
We are glad that you loved your 3 days Amboseli private safari with a stay at Amboseli Serena Safari Lodge and did indeed the safari exceeded your expectations..
Thank you for appreciating with a mention of your Driver / Guide Joseph... Our safari team is honored by your 5* rating
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Email Sidney N. | 20-35 years of age | Experience level: first safari
Turn Key Operator made our vacation stress free
Mwaje was timely with responding to our relatively complicated accommodation. We had a complex trip which involved part private bookings and part bookings with him as we visited friends in Kenya. I was surprised how efficiently his drivers would show up to pick us up, drop off our luggage, transfer us from one accommodation to the next. It was relieving to know that we were always taken care of. One of our flights had to be changed at the last minute and Mwaje personally called and paid the driver the difference of our cab fare. It was very professional.
Reply from Image Travel
Posted on Apr 10, 2020Jambo Sidney,
Thank you for commending our excellent & professional services throughout your safari.
We are happy that you appreciated your tour driver / guide and highly qualified staff of Mara Serena Safari Hotel
We look forward to serving you again in future.
Email Tamlyn | 20-35 years of age | Experience level: first safari
Once in a lifetime experience
We really had such an amazing time in Uganda. Our guide, Hannington was absolutely amazing and friendly and allowed us to see and experience part of the Ugandan lifestyle. We were always curious about the things we saw along our journey, and were always satisfied by the knowledge he had to offer. We did the 4 day Gorilla Trek, which was unbelievable and would recommend to everyone. Such an epic opportunity to experience, and made some friends along the way too. We'll be back :)
Email Dre | 35-50 years of age | Experience level: 2-5 safaris
Awsomeness.
All up to standards. We were very happy. All was clear to us. We has no issues. And no problems.
Email Danilla Coetzee | 35-50 years of age | Experience level: 2-5 safaris
Camping with this company made me feel like I'm part of their family, awesome!
All was excellent! Really want to revisit and do more tours! Good value for money! Thanks guys!
Email Siphesihle | 20-35 years of age | Experience level: over 5 safaris
had fun day at Addo national Park. This park was extremely underwhelming with animals and I loved it
The tour expert was very kind and very helpful. During the tour I was a bit scared but the guy helped me calm down. I love the fact that he's good with working with people and his smile made all the difference.
I sencerely loved every bit of the tour and services we received.