Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
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Email Surabhi | 50-65 years of age | Experience level: first safari
Image Travel Ltd. is a premier travel company specializing in East Africa safaris.
We had an incredible East Africa safari in Kenya and Tanzania booked through Image Travel Ltd. in June-July 2024. The company is headed by Mr. Mwanje Athuman, who met us in Nairobi before the trip began and at the end of the trip as we headed home. The lodges and camps were absolutely excellent, offering top-notch amenities and breathtaking views that made the experience truly unforgettable! The only area for improvement would be the safari vehicles, which could use some enhancements for better comfort and reliability. Despite this minor issue, everything else was great-from the well-organized itinerary to the knowledgable guides. Overall, I highly recommend Image Travel Limited for a memorable East African adventure.
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Email Kavitha | 50-65 years of age | Experience level: first safari
Friendly,did reply promptly to my questions,did try to get us the best accomodations.Thank you Mwang
Communications regarding iternary visas,payment and lodging were done well initially. Mwange Athuman (tour operator)was very friendly and did meet us on arrival.which put our group at ease.We had excellent lodgings and food throughout our 14 day trip,We did see the famous five .I think we needed better day by day itineraries,told the night before,so the next day would go smoothly.We needed better transportation as our land cruiser had a breakdown twice and needed 1/2 day for repair.We had excellent guides on some days and sometimes not.I would definitely recommend Image travels but with more reliable vehicles
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Email Leo | 20-35 years of age | Experience level: first safari
Unforgettable excellent 8-day customized safari tour in Kenya
Overall: It was a private tour and Image Travel fulfilled all our requirements in accomendation, while some other providers indicated that the hotel we selected was not available.
Guide: Our guide John Waithiru led us to all the Big 5 and showed us all the animals we wanted to see. Even though I don't know much about photography, we still got many great shots and videos. John is also the best driver I have ever met. The road was so bumpy and he could always manage it. Many times we have seen other vehicles get stuck but John drives through always unimpeded. The journey from the Masai Mara to the Nairobi airport on the last day was 6 hours long, with poor roads and traffic jams, but John managed to help get there early. Even had time to take us to a great shopping mall in Nairobi where we got everything we wanted to buy and then arrived at the airport on time.
Communications: Quick feedback and provide us with hotel booking faster than others.
Reliability: Overall, the trip went very well. Except for some hiccups on the first day when arriving at the airport to pay for the trip, as they would not accept dollars printed before 2006 without notifying us in advance, wasting an hour of our time. As well as some delays in entering some of the national parks because the company did not purchase tickets in advance. We would have been more satisfied if the company had coordinated and planned better for the collection of tickets and cash.
Email Richard | 35-50 years of age | Experience level: 2-5 safaris
Excellent safari, Amboseli, Lake Nakuru and Masai Mara
We enjoyed a wonderful safari in Kenya booked with Image travel. I initially communicated with Mwanje who provided a detailed itinerary with costs. The communication was good with quick responses via WhatsApp and email.
Our driver David worked hard throughout our Safari and was with us throughout. He was an excellent driver and guide who navigated the roads effectively, which due to the recent rains were quite difficult and involved long journeys. David drove us to all the Safari parks where he spotted lots of animals and we saw the big five including a leopard cub in the Masai Mara!!
David managed to get us back to Nairobi airport from Masai Mara on time for our flight to Diani beach 😀
All three of the lodges we stayed in were excellent and in great locations to see all the animals.
I would probably recommend doing a fly and drive Safari to save the long car journeys.
We thoroughly enjoyed our Safari and recommend Image Travel. We took home wonderful memories of seeing all the animals in their natural environments.
Thank you David & Mwanje!
CN
Email Marx | 20-35 years of age | Experience level: first safari
This trip was an unforgettable and wonderful experience
The whole itinerary arranged by Mwanje is very compact and flexible, allowing us to fully explore and experience the magnificent scenery and rich culture of Africa. From the spectacular scene of the wildlife park to the unique customs of the primitive tribe, every detail is impressive. Especially on our safari trip in Massamara National Park, I saw groups of animals moving freely in the natural environment, which made me truly feel the magnificence of nature and the power of life. In addition, the accommodation and catering arrangements are also excellent. Each hotel has a beautiful environment and perfect facilities, so that we have a comfortable rest space after the tour.
John's guide's professional knowledge and enthusiastic service add a lot to this trip. Our guide not only knows the local history, culture and natural landscape well, but also provides meticulous care and assistance throughout the journey. His explanation gives us a deeper understanding of Africa, and his driving skills are also first-class, allowing us to reach various national parks safely and quickly. It also made us feel at ease and happy during the journey.
Generally speaking, this trip to Africa exceeded my expectations, and every moment was full of surprises and emotions. Thanks to the careful planning of Mwanje and john's professional service of Image Travel Limited, we can experience the beauty of Africa in so deeply. I will definitely recommend your services to my relatives and friends, and I look forward to joining your tour again in the future.
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Email Sai | 20-35 years of age | Experience level: first safari
Excellent
We had the pleasure of going on a vacation to Kenya at the end of May through ImageTravel, and it was an absolutely amazing experience. The itinerary was well-planned, the accommodations were comfortable, and every aspect of the trip was thoughtfully organized.
A special mention goes to our guide, Jasan. His patience, extensive knowledge, and dedication to ensuring we had the best time made our trip truly unforgettable. He went above and beyond to make sure we saw everything we hoped for and more.
Thank you for an incredible adventure! We highly recommend this travel agency to anyone looking to explore the beauty of Kenya.
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Email LG | 50-65 years of age | Experience level: first safari
Not diligent with arrangements
In September 2023, we booked a luxury African Safari through Image Travel Ltd, a Kenyan tour operator. Despite staying at luxury &Beyond properties and having a memorable experience, there were issues. We faced a hotel change and missed activities for which we prepaid $1,100. Despite assurances from Image Travel Ltd, we never received a refund. We filed a complaint with the Kenya Association of Tour Operators (KATO) on January 3, 2024, but haven't received a response as of April 2024. Given their failure in arrangements and because they have yet to refund our money, we cannot recommend Image Travel Ltd. Instead, we suggest booking directly through &Beyond for a seamless experience. Their properties and staff made our trip unforgettable.
OM
Email Vikram | 35-50 years of age | Experience level: first safari
Responsive team available at a reasonable price
We booked 6 day trip visiting Amboseli NP, Lake Nakuru & Masai Mara via Image Travels ltd. Team was super responsive to every query I had before the trip started.
During the trip, everything was planned by Image travel team. Our guide, Edwin was extremely knowledgeable & friendly, while he also knew when and where to spot the big five. He helped me plan the proposal while also capturing the moment.
Image travels provided us with great hotel & travel options as per our budget and can't praise enough the hospitality we enjoyed at every place we visited. Though i believe for scope of improvement in Food and room service being provided at Mara Serena Safari lodge.
Also , i request team to arrange for better lunch in transit.
Highly recommend Image travels for the safari experience.
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Email Kara | 50-65 years of age | Experience level: first safari
John was a great guide….he was timely, kept us safe, and showed/taught us about many animals!
We booked online from the USA and were grateful that everything went off without any problems. Tailored to our wishes. Super smooth process. Worth every penny!
Email Julian | 20-35 years of age | Experience level: 2-5 safaris
Unforgettable & very special trip!
We booked the 6-Day Aberdares, Sweetwaters, Lake Nakuru, Masai Mara safari with Image Travel and Mwanje was very helpful and responsive. Even though we received final information in regards to our driver just three days before departure, everything went smoothly throughout the week. Our driver and guide for the week Jasan couldn’t have taken care of us in a better way. The drives between the lodges have been quite far through rural areas, but nothing we did not expect and the journeys felt very safe. No complaints about any of the lodges, great food and every single one with a different character which we really enjoyed. The safaris itself were stunning and Jasan helped us to spot a lot of animals and shared knowledge about them. The mix of national parks could not have been better and we have been able to see the Big 9 and Big 5 across the entire trip.
