Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
US
20-35 years of age | Experience level: 2-5 safaris
Absolutely Amazing!
Image Travel went above and beyond to make our experience unforgettable- they were flexible with our schedules, concerned about our well being and very accommodating! The hotel was incredibly relaxing, and the safari far surpassed our expectations! The only thing I would change is to request a 4 wheel drive vehicle for the drive to the Masai Mara as the roads are incredibly slippery in the rainy season. Besides that, it was perfect!
Great communication and flexible operator, but guide could have been better
Mwanje did a great job arranging a safari to meet our requirements. He is a punctual with email communication and willing to go the extra mile.
Be sure to check how long it takes to get from on destination to another by car - especially if you need to traverse Nairobi!
RU
20-35 years of age | Experience level: first safari
Worthwhile Experience
Firstly, it depends on what type of African Safari enthusiast you are. If it's something like this - it has been your lifelong ambition to travel to this part of the world, to see the types of animals that you'll see in their natural habitat - you'll have the time of your life. If you're a more curious or casual observer of the Safari experience, there will be times where you'll find it monotonous and repetitive. As for Image Travel, they were excellent, no question. Tour guides George in Kenya and Mwita in Tanzania were professional, approachable and diligent in their interactions and clearly performed at their maximum to ensure the best possible experience for my partner and I. Re-read the opening sentences if you want an honest appraisal of whether this tour is for you or not, but if you fall into the former category, you'll have no complaints. If you fall into the latter category, you'll have complaints, but not of the service you were afforded.
US
50-65 years of age | Experience level: 2-5 safaris
Great Safari
Our group did an 8 day safari with a couple of extra days in Nairobi. Image Travel did an excellent job of arranging everything - all we had to do was show up at the airport and they took care of everything else. Our drivers/guides were wonderful to be with, very professional, and knowledgeable. We saw everything, including the wildebeest crossing the Mara (twice) and the very hard to find leopard - got my Big 5 T-shirt and can wear it proudly and honestly. All the hotels/lodges we stayed at were superb - great service and the food was wonderful.
Overall and absolutely wonderful experience.
US
50-65 years of age | Experience level: first safari
Great photo safari. Great service.
We had the best experience with Image Travel. They picked us up at the airport and off we went. The Guides/Drivers were safe, knowledgeable and friendly. Abdul and Anthony were the best. We also had them drive us around and outside Nairobi for three additional days. The trucks were up to the task of the poor roads and since we only had 4 people per landcruiser it was quite comfortable. We did more driving than I think was necessary(Nairobi to Amboseli, then to Lake Nakuru, down to Masa Mara and then back to Naivasha), but perhaps that was due to accomodations not being available. Our guides made sure we had the best opportunity to see the wildlife. They really worked hard at that and communicated with all the drivers in the parks. They were also on time and ready to go both morning and afternoon. We enjoyed their company very much and I think I can say that for our entire group of eight. The accomodations and food were excellent and in most cases exceeded my expectations. If we return to Africa for a safari we will try to book with Image Travel again.
SA
20-35 years of age | Experience level: first safari
Great safari touring
We had Chris as our guide who has been working as a safari guide for more than 10 years so he knows a whole lot about the locations and the animals. The lodges we stayed in were very comfortable and convenient too.
BE
Email Michel | 35-50 years of age | Experience level: first safari
Safari in Masai mara
It was a great safari we booked with Image Travel. The communications before we went to Kenya were very clear! The service was also very nice, the safari itself was fantastic!! A very nice driver who knew a lot of all the animals we've seen. We would recommend Image Travel to everyone who want to go on safari and like to enjoy a perfect service. We sure will come back!!
PH
Email Loma Mier | 35-50 years of age | Experience level: first safari
Be detailed
Mwanje the owner is fast in answering query, we were able to agree on the price as early as November 2013 and the terms of payment, I send my deposit as a guarantee of my travel, but after a month he ask again for additional deposit which is not our agreement, nevertheless I sent the money. On the later months he said again that the price rise up due to additional park taxes which based in my research it was implemented Sept. of 2013 way behind before we agreed on the price, he add the price US$ 125.00 pr person which I don't have a choice since I already send 2 times partial payment. I also make clear that I want car with aircon and he agreed to give us a Land Cruiser car with aircon, but during our tour, the aircon is not functioning. So my advice before sending money is to have a contract that in case all your agreement be change, he will return the money or you have the option to cancel your tour.
US
20-35 years of age | Experience level: 2-5 safaris
Kind, polite, proffessional, dedicated and fun people with good hearts and very flexable.
From the day I met agents of Image Travels to plan the trip they never failed me. I had 25 Americans attending my wedding in Nairobi and my wife (American) wanted our family and friends to enjoy Kenya as they attended the wedding. Image travels picked them from the airport, adjusted to any delays and took care of the guest even on the wedding day to the day we saw them off at JKIA. Everyone, was so happy with how polite, professional, kind, and on time the Agents were. They exceeded our expectation and our guest were very happy. We needed four tour vans for three days for a game park tour at Amboseli. Their rates were lowest to other agencies, they send very nice vans and very professional drivers. They were in touch with us via phone and adjusted as need to accommodate everyone. For the 12 days stay in Kenya, our guests were well taken care off, from Nairobi to Makueni to Amboseli to Naivasha. Image travels is the agency to work with for small or large groups. Ashley my wife and I and our guests will forever be thankful.
20-35 years of age | Experience level: first safari
I advise you not to use this company
Booked with Image Travel in March 2014 for a 10 day Masai/Serengeti Safari commencing Sep 2014. Paid for the tour in full prior to arriving. Mwanje, the owner, was great to deal with when booking but it all went horribly wrong on arrival. Our driver wasn't paid and we were stranded on the side of the road for 3 hours on the first day. We missed our afternoon game drive and lunch. We went for the 5 star option so for our group we paid over $30k USD for the whole trip. Our first night of accommodation was paid for but after that the next 9 nights had not been paid. The deposit was paid but the remaining amounts were all outstanding. We ended up having to report the matter to police and found that over $20k of the trip had to be paid for again. Our once in a lifetime trip was turned into an absolute nightmare by Mwanje and Image Travel. Mwanje would not respond to our calls or emails. Take my advice and go with another company.