Image Travel Limited
Image Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2011)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $280 to $350 per person per day (USD, excl. int'l flights)
Reviews
Email Mike | 50-65 years of age | Experience level: 2-5 safaris
Trouble free, great accomodation, driver OK
Good communication by operator and efficient good value for money safari. First class accommodation at three national parks but recommend looking for lodge within Masai Mara. Guide was a great driver but nowhere near as communicative on game drives as my other experiences on safari.
US
Experience level: first safari
Great safari, exactly as described, knowledgeable guide -- Mwanje very responsive and professional!
Our Tanzania safari experience was everything we had hoped it would be -- with many thanks to Mwanje and Image Travel. We booked well in advance after reviewing proposals from several safari companies. Image Travel offered competitive or better rates and Mwanje was extremely responsive, getting back to us quickly with information, written proposals/contracts, and receipts for deposits/payments. Though Nairobi airport security prevented it, Mwanje even tried to meet us in person during our connection from Kenya to Tanzania -- but he was there to refund us about $500 in cash for an overpayment due us after we changed our itinerary (cash was transferred from Mwanje to an airport employee to us). We appreciated the professionalism and the integrity.
As for our safari itself, we had an amazing 4-day adventure split between the Serengeti and the Ngorogoro Crater. The Serengeti was by far the more exciting park. The view from the rim of the Ngorogoro Crater is spectacular, but the animal experience in the Serengeti was superior, at least for us. Our driver for the entire safari -- Joseph -- was helpful, friendly, interested in our needs, spoke English well enough, and was very knowledgeable about the animals and the Masai culture (he is Masai and enjoyed telling us all about traditional culture and life in that part of Tanzania). Our Serengeti tent camp was clean, situated in a beautiful spot, and very well staffed by incredibly hospitable people -- stewards to pour you hot water for showers in the morning, carry your bags or hold an umbrella, cooks to prepare delicious and huge breakfasts, box lunches and dinners, etc. Our lodge at the Ngorogoro Crater was exceptional -- great accommodations, welcoming staff, wonderful entertainment, delicious food. And finally, all the animals "cooperated" -- we saw everything except leopards.
Transfers from and back to the Kilimanjaro airport were covered in our safari price and were done by Joseph himself (who had to come out twice for our "arrival" due to Kenya Airways delays).
Mwanje, we are totally thankful for your expert and reliable help with our trip. We are happy to highly recommend Image Travel to anyone planning an African safari! Cheers!
Cons:
1. Our Toyota Land Cruiser safari vehicle was decent, comfortable enough. But it was older and not all features were functioning (eg, seat belts, one of two battery chargers).
2. In the Ngorogoro Crater, the eagles can swoop down uninvited and attempt to grab your chicken lunch right out of your hand -- exciting yes, but dangerous too, and it would have been nice to have been properly forewarned.
3. Nothing to do with Image Travel, but we give low marks to Kenya Airways -- the planes and in-flight service were fine. But we had several flights cancelled or severely delayed during our trip planning process and/or mid-trip, costing us valuable safari time -- without apology or compensation.
RU
20-35 years of age | Experience level: first safari
Worthwhile Experience
Firstly, it depends on what type of African Safari enthusiast you are. If it's something like this - it has been your lifelong ambition to travel to this part of the world, to see the types of animals that you'll see in their natural habitat - you'll have the time of your life. If you're a more curious or casual observer of the Safari experience, there will be times where you'll find it monotonous and repetitive. As for Image Travel, they were excellent, no question. Tour guides George in Kenya and Mwita in Tanzania were professional, approachable and diligent in their interactions and clearly performed at their maximum to ensure the best possible experience for my partner and I. Re-read the opening sentences if you want an honest appraisal of whether this tour is for you or not, but if you fall into the former category, you'll have no complaints. If you fall into the latter category, you'll have complaints, but not of the service you were afforded.
CN
35-50 years of age | Experience level: first safari
The guide&driver Kim is very good and expierenced.
The safari tour of our trip is perfect and we will recommended our friends to travel Kenya.
QA
35-50 years of age | Experience level: first safari
Trustworthy agent and driver, patient, knowledgable,great experience, best accomodation
We really enjoy the safari for 4 days, the driver was very nice and we felt always safe, the most impressive was the Masai tribe and the amazing lodge Sopa, the service, cleanliness. agency was flexible according to our requirements, fully reccomandable.
Email Yassine | 35-50 years of age | Experience level: first safari
4 days Safari in Masai Mara - great experience
Good agency doing the extra mile to ensure the great experience during the safari. They were able to organize a 4 day tour in a very short notice (same week..) although in a crowded period of the year. Driver very flexible while safe driving on itinerary from Nairobi to the camp. We were able to see a leopard which I understand is quite lucky and rare. Overall good value for money.