SafariBookings has received complaints from clients about Image Travel .

Reviews

Sort By: Date Most Helpful Rating 31-40 of 207 Reviews
Dan Morgan   –  
United States US
Visited: March 2019 Reviewed: Mar 21, 2019

Email Dan Morgan  |  35-50 years of age  |  Experience level: 2-5 safaris

I was pleased with the service and communication provided.
5/5

We were a group from an American university and our trip had lots of moving parts and expectations. The tour operator staying in good communication with me (the group leader), and our drivers always arrived early for our departures and were flexible in terms of meeting our group's needs. In addition, our drivers were knowledgeable, friendly, and they looked out for our group's best interest. I will look to work with this tour operator again.

Andrew Withers   –  
South Africa ZA
Visited: May 2019 Reviewed: May 24, 2019

Email Andrew Withers  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Service and Organisation, Excellent Holiday That Exceeded Expectations
5/5

We had an incredible time, and the work and diligence of our consultant, Karina Atkinson, in providing a compelling and engaging itinerary that included suitable and comfortable accommodation despite our quite “limiting” requirements was key. (We were keen to find lodges that offered accommodation for three people staying together, or without incurring high single pax supplements, while also offering SA residents' rates.) We had several changes during the planning stage of our holiday -- dates, potential locations, and activities -- but Karina always provided timely feedback and counsel with what seemed like an almost instantaneously updated proposal. We were incredibly happy with the quality of communication, accommodation and activities provided, and we recommend Karina highly.

The consultants at most every company with which we dealt through our holiday planning stage were (bar one representative of a very high-profile company, that had been our first thought having traveled with them previously) kind, professional and diligent, and each provided great options that matched our requirements to varying degrees. We have little doubt that we would have been able to write a similar review about whomsoever had finalised our bookings, but we remain very comfortable in thinking that Karina was the best for us and that her itinerary was most suitable given our requirements and holiday desires.

The lodges and game activities each were brilliant -- each lodge perhaps a different "luxury rating" but each entirely comfortable and suitable; most importantly, they each exceeded our expectations. Most importantly, we were highly satisfied with the game rangers at each of the lodges -- Chobe Elephant Camp, Savute Safari Camp, and Saguni Safari Lodge.

I have no doubt that you will be super-satisfied with Karina's service if you deal with her.

Jessica Watermeyer   –  
South Africa ZA
Visited: April 2019 Reviewed: May 27, 2019

Email Jessica Watermeyer  |  20-35 years of age  |  Experience level: over 5 safaris

Outstanding, professional, and friendly service - Chalo Africa thought of everything!
5/5

Every moment of our dealings with Chalo Africa was an absolute pleasure. The team went above and beyond to make sure we had everything we needed for our holiday. We cannot fault them on any aspect and will definitely be using them again in the future, and will highly recommend them to others!

Karin Fourie   –  
South Africa ZA
Visited: June 2019 Reviewed: Jul 6, 2019

Email Karin Fourie  |  50-65 years of age

It was a profound spiritual enriching experience.
5/5

Excellent communication, service lived up to promise of a wonderful experience. All our expectations were met.

Phil   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 13, 2019

Email Phil  |  20-35 years of age  |  Experience level: 2-5 safaris

No issues. Image Travel provided what was agreed for the agreed price
5/5

Leading up to the Safari communication was good, emails were promptly and helpfully answered. I was picked up from my hotel on time, and there were no issues with the flight to the Masai Mara. There were no changes to the agreed price and no unexpected costs.

Mara Serena lodge is very luxurious. The staff were very welcoming, food was very good, room was comfortable, sauna and gym were good and there was a nice camp fire in the evening. The lodge is on a hill so there is a good view of the reserve and there is a large variety of birds and small animals like rock hyrax and mongooses around the compound.

However, I would not recommend the Mara Serena lodge as the game drives were too short. They were 2 hours in the morning, and 3 hours in the afternoon. I've been on one previous Safari and I had 4 hour drives in the morning and evening, which makes a massive difference to the amount of ground you cover and wildlife your able to see.

Although disappointed with the length of the game drives, this is not a reflection on Image Travel who delivered everything that was agreed, with no issues. Would recommend them.

Marion Lange   –  
Germany DE
Visited: August 2019 Reviewed: Aug 23, 2019

Email Marion Lange  |  50-65 years of age  |  Experience level: over 5 safaris

I was very welle takten Carey of by the Agent and the wohle Staffel at the lodge-just amazing.
5/5

The agent war very helpfull and well organised. The Lodge was comfortable and the staff very friendly. An amazing guide made an experience once in a lifetime possible.

Luvuyo Ndyenga   –  
South Africa ZA
Visited: May 2019 Reviewed: Aug 25, 2019

Email Luvuyo Ndyenga  |  20-35 years of age  |  Experience level: first safari

Excellent!!!
5/5

I was very satisfied with this travel company. This was the best trip so far especially for the wildlife viewing.

The wildlife viewing was sensational. We saw an incredible depth of wildlife. The service was top notch.

Siphesihle   –  
South Africa ZA
Visited: August 2019 Reviewed: Aug 25, 2019

Email Siphesihle  |  20-35 years of age  |  Experience level: over 5 safaris

had fun day at Addo national Park. This park was extremely underwhelming with animals and I loved it
5/5

The tour expert was very kind and very helpful. During the tour I was a bit scared but the guy helped me calm down. I love the fact that he's good with working with people and his smile made all the difference.
I sencerely loved every bit of the tour and services we received.

Danilla Coetzee   –  
South Africa ZA
Visited: August 2019 Reviewed: Sep 1, 2019

Email Danilla Coetzee  |  35-50 years of age  |  Experience level: 2-5 safaris

Camping with this company made me feel like I'm part of their family, awesome!
5/5

All was excellent! Really want to revisit and do more tours! Good value for money! Thanks guys!

Dre   –  
South Africa ZA
Visited: January 2019 Reviewed: Sep 17, 2019

Email Dre  |  35-50 years of age  |  Experience level: 2-5 safaris

Awsomeness.
5/5

All up to standards. We were very happy. All was clear to us. We has no issues. And no problems.

Disclaimer

  • All corporate and/or tour info is provided by Image Travel , not SafariBookings
  • The tours offered by Image Travel are subject to their terms & conditions