SafariBookings has received complaints from clients about Image Travel .

Reviews

Sort By: Date Most Helpful 31-40 of 176 Reviews
Sidney N.   –  
United States US
Visited: September 2019 Reviewed: Oct 14, 2019

Email Sidney N.  |  20-35 years of age  |  Experience level: first safari

Turn Key Operator made our vacation stress free
5/5

Mwaje was timely with responding to our relatively complicated accommodation. We had a complex trip which involved part private bookings and part bookings with him as we visited friends in Kenya. I was surprised how efficiently his drivers would show up to pick us up, drop off our luggage, transfer us from one accommodation to the next. It was relieving to know that we were always taken care of. One of our flights had to be changed at the last minute and Mwaje personally called and paid the driver the difference of our cab fare. It was very professional.

Reply from Image Travel
Reply from Image Travel
Posted on Apr 10, 2020

Jambo Sidney,

Thank you for commending our excellent & professional services throughout your safari.

We are happy that you appreciated your tour driver / guide and highly qualified staff of Mara Serena Safari Hotel
We look forward to serving you again in future.

Hugo   –  
Kenya KE
Visited: November 2019 Reviewed: Nov 9, 2019

Email Hugo  |  20-35 years of age  |  Experience level: first safari

Lovely safari, very well organised!
5/5

Safari was great, there was a slight miscommunication regarding the last lunch, but a quick call to the manager (who is very responsive and helpful) solved everything. Our guide was amazing! Would highly recommend.

Reply from Image Travel
Reply from Image Travel
Posted on Apr 9, 2020

Hi Hugo,

We are glad that you loved your 3 days Amboseli private safari with a stay at Amboseli Serena Safari Lodge and did indeed the safari exceeded your expectations..
Thank you for appreciating with a mention of your Driver / Guide Joseph... Our safari team is honored by your 5* rating

Marta Baldrighi   –  
United Kingdom UK
Visited: November 2019 Reviewed: Nov 14, 2019

20-35 years of age  |  Experience level: first safari

Image Travel were punctual in their communication and smoothly delivered an exceptional safari
5/5

We had an excellent experience with our safari at Amboseli, staying at the Serena lodge. Communication was smooth and punctual and our safari corresponded to what was detailed on the original offer.

Joseph, our guide and driver, was extremely knowledgeable and helpful. He advised us on the best times to spot the animals but let us decide how we wanted to schedule the drives during the day. He strived to show us all the main animals present in Amboseli and carefully planned our days to make sure that we could make the most of our time.

Serena Lodge is located in a prime spot within the park and offers excellent facilities. The room was spacious and clean and the personnel extremely helpful.

Reply from Image Travel
Reply from Image Travel
Posted on Apr 9, 2020

Hi Marta,

Thank you for choosing Image Travel Ltd on your fabulous Kenya safari.
We are happy that you were provided everything as described on safari with excellent safari lodges / tented camps.

We are glad that you loved the safari experience and appreciated your fantastic Driver/Guide Joseph was terrific and knew about the animals and the country.

Thank you for the 5* safari service rating!

Rini Agustin   –  
Indonesia ID
Visited: November 2019 Reviewed: Nov 21, 2019

Email Rini Agustin  |  35-50 years of age  |  Experience level: first safari

well organized !
5/5

all things met our expectations (communications, service, the safari tour and the guide were excellent) thank you fr yr hospitality and kind services. keep up the good work and keep maintain..

Reply from Image Travel
Reply from Image Travel
Posted on Apr 9, 2020

Hi Rini,

Thank you for appreciating the overall excellent safari experience provided by Image Travel Limited.

We do appreciate your visit to our beautiful country and also your 5* Star service rating.

Enid   –  
United States US
Visited: November 2019 Reviewed: Nov 24, 2019

Email Enid  |  65+ years of age  |  Experience level: first safari

Outstanding attention to customer service
5/5

I booked a safari on very short notice and Image Travel was exceptionally responsive, providing more detailed and faster information than other companies queried. They arranged a private tour at the same price as a group tour would have been and allowed me to customize, adding places of special interest. My driver was friendly, helpful, and a good companion for many hours of driving on an 8-day trip. As a single, older woman traveling alone, I felt safe and comfortable at all times.

My only criticism is that the pop-up roof on the mini-van malfunctioned several times - making me wary of standing while in motion. Were I to take another safari, I think a Range Rover would be more comfortable. That said, I was impressed at my driver's ability to navigate very rough roads in the mini-van.

Reply from Image Travel
Reply from Image Travel
Posted on Apr 9, 2020

Jambo Enid,

Thank you for booking with Image Travel Limited your 8-Day Kenya Safari.

We are happy that you appreciated our usual great safari service and that you managed to see a lot of Animals and Nature during your Safari.

Great to read that your driver / guide Jeffery was incredible and made a positive impact on your Kenya safari tour to have left a mark on your safari experience due to his knowledge on good places for game viewing drives and his ability to show you as much diverse wildlife as possible.

We are honored by your recommendations and 5* rating!

Dhinesha   –  
South Africa ZA
Visited: January 2020 Reviewed: Jan 1, 2020

Email Dhinesha  |  20-35 years of age  |  Experience level: first safari

Exceptional safari tour
5/5

The tour was absolutely amazing, Bradley our tour guide was so spot on, we saw the entire big 5 and more! He knew exactly where to go, plus they were so close to us so we got some great pictures. Shaheen the owner was also super accommodating, I called him last minute and he still fitted me in for the tour the next day. Amazing services will definitely be back and will recommend to all my friends and family!

Muhammad   –  
South Africa ZA
Visited: November 2019 Reviewed: Jan 5, 2020

Email Muhammad  |  35-50 years of age  |  Experience level: 2-5 safaris

A life time experience at Mashatu with the Legends
5/5

In November 2019 I had Joined the Legend Safari team on a photo safari at the Mashatu game reserve in Botswana. The entire process from the initial contacting up to an including the entire safari was an absolute breeze. The team was so professional in everything that they did right down to linking me up with their suppliers to score special rates for equipment hire on their strength.

I had not met any of them until the beginning of our safari but their constant contact with us on a regular basis helped to break the ice and it felt as if we had known eachother since forever.

The accommodation, meals, safaris, guiding, photo guiding and everything in between was just perfect. They are a team that is very knowledgeable and experienced in their field and are always on hand to help along the way to make your trip a comfortable and memorable experience while assisitng and guiding you throughout the safais to ensure that you are able to capture those breathtaking moments perfectly.

I would highly recommend anyone that loves the African bush or would like to explore it, to seriously consider joining Shaheen and his amazing team at Legend Safaris. YOU WILL NOT REGRET!!

Thank you Legend Safaris for the lifetime experience. I look forward to our next one soon.

We met as strangers and left as friends!!

Gail   –  
South Africa ZA
Visited: January 2020 Reviewed: Jan 7, 2020

Email Gail  |  50-65 years of age  |  Experience level: over 5 safaris

Fantastic can not rate them high enough! A must fo!
5/5

All communication was professional polite and timeous. The entire day surpassed my families expectations and can not rate them highly enough for their knowledge, patience, and bush craft, and attention to detail. A must for any traveller to Matopas!

David Millary   –  
United States US
Visited: January 2020 Reviewed: Jan 13, 2020

Email David Millary  |  50-65 years of age  |  Experience level: over 5 safaris

An experience of a lifetime
5/5

The tour outfit was very professional and communication was excellent throughout. Result was an excellent safari experience that was commensurate with what we paid.

Reply from Image Travel
Reply from Image Travel
Posted on Apr 12, 2020

Jambo David,

We are glad that you loved your 3 days Masai Mara private safari with a stay at Mara Serena Safari Lodge and did indeed exceed your expectations..

Thank you for appreciating with a mention of your Driver / Guide Joseph...

Our safari team is honored by your 5* rating

Wilmari   –  
South Africa ZA
Visited: January 2020 Reviewed: Jan 14, 2020

Email Wilmari  |  35-50 years of age  |  Experience level: over 5 safaris

Unforgettable experience and lasting memories made at Twiga
5/5

We loved Twiga Travel from the minute we arrived. The staff is very friendly and extremely knowledgeable about their surroundings. We really felt at home for the duration of our stay. The rooms are tranquil, very luxurious, comfortable and clean. The game drives in the Kruger National park were superb with our guide who informed us of the amazingly rich diversity of the wild life. This was an out of this world experience. Twiga made sure that this special holiday was totally unforgettable with loads of memories to keep. They went above & beyond for us and we can’t wait to return.

Disclaimer

  • All corporate and/or tour info is provided by Image Travel , not SafariBookings
  • The tours offered by Image Travel are subject to their terms & conditions