Lake Turkana (Northern Kenya)
Afrikan Buffalo Wildlife Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- AMREF & Tourism Regulatory Authority
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $1,500 per person per day (USD, excl. int'l flights)
Reviews
The company did not deliver the 5-day trip as agreed upon, and until now is unable to refund us.
We booked a 5-day Meru-Samburu tour with the Malindi-based Afrikan Buffalo Wildlife Safaris Ltd. on 09-13 March 2024. We chose it because it is one of the few companies we found that offer such package, and we saw good reviews online.
We have already paid the full amount for the tour at least a month before the scheduled trip. The trip commenced on 09 March, in Meru National Park, but it got cut short on 11 March. As we were trying to check out from the camp in Meru in the morning, we were informed by the camp management that the tour company had not yet settled our bill. The camp did not allow us to leave the premises until the company is able to pay the balance.
The company's representative told us that he was still on his way to the bank, and later on, said they were scammed by another tourist so they are at a police station in Malindi, and many other excuses. It took the company seven (7) hours to send the payment to the hotel (not even full payment, and we even had to cover some remaining amount). This meant we were stuck in the hotel parking lot for seven hours, much to our embarrassment in front of other hotel guests and staff. It also meant that the next leg of the trip, going to Samburu, was no longer feasible, so we headed back to Nairobi in the afternoon of 11 March.
We even had to pay for the gas money for our trip back to Nairobi as we found out that the company had not given the driver enough money for fuel for the whole duration of the 5-day trip.
The company expressed its apologies and promised to provide a refund within 10 days, but until today (almost a month) has not made any.
The company also insists on providing only partial refund, but according to its very own Contract and Booking and Cancellation Policy, we are entitled not only to full refund, but also to compensation, as the cancellation of the rest of the trip was the company's fault.
We had a horrible experience with Afrikan Buffalo Wildlife Safaris Ltd. They made the decision to send us to Meru, fully knowing that they have not paid the hotel yet, and they concealed this information to us, the clients. The company has also been unresponsive and non-committal about its timeline for refunding us. We sought the intervention of the TRA, but despite this, the company remains unable to give us our refund, in accordance with the terms of the company's contract/booking and cancellation policy.
Email Nasimiyu | 20-35 years of age | Experience level: first safari
Tsavo on a Day trip
We wanted to go for a day trip to tsavo east national park and it was on short notice, we contacted Afrikan buffalo safaris and they arranged it for us from Malindi hotel. We enjoy the trip with feisal, took our lunch in Voi safari lodge which has great view of the park.
Email Marian | 20-35 years of age | Experience level: 2-5 safaris
The best tour guider😘
Thank you so much for your help in organising our Mombasa trip. We had an absolutely fantastic time at The Reef Hotel, helped by your company's great staff.
FR
Email Olga | 35-50 years of age | Experience level: first safari
great experience with French-speaking guide Souleyman
we had a great safari with Souleyman, our French-speaking guide and driver. he knows the savannah and the animals well. he has a good relationship with the locals which is an advantage.
the upstream preparation went very well with Zuma. He was very responsive and was able to answer all of our questions. Safari with good value for money
he was flexible on the dates. young and dynamic team!
Email Antonino | 50-65 years of age | Experience level: 2-5 safaris
Professional thorough, very friendly, very knowledgeable
I booked with African buffalo wild life safari in April Juma, the operator done everything for me. He was very thorough with my booking. He didn’t miss any details. I’ve got transferred from the airport and done my safaris with no problems the places that he booked were above, and beyond better than the rest. This was a very memorable Safari. I will definitely be using African wild life so far is again without a doubt.
Email Josie | 50-65 years of age | Experience level: 2-5 safaris
Fantastic..very professional company
This was the best company we have been with..Juma the tour guide booked our safari for 4 weeks we traveled to Kenya and Tanzania with the best accommodation..everything was organized for us and very good price..I would defiantly use this company again..Thank you African Buffalo Safari..
IL
Email Maya Goldberg | 20-35 years of age | Experience level: first safari
Super knowledgeable, helpful and friendly safari guide
We traveled to Kenya and Tanzania for our safari honeymoon and we chose Afrikan Buffalo to travel with for a few different reasons:
Through the whole planning process, Juma our guide (and now friend) was super helpful in answering all of our questions, he suggested things according to our desires and was also very flexible with every requirement or need we had.
Through the whole planning and traveling experience the team was always available and was always thinking what will be best for us and how to give us the best experience.
Value for money was good, we felt that most of the places we visited where the best option while considering our budget and those who weren't a great fit had to be chosen due to the busy season we were traveling in and it was agreed with us.
The service was always top notch and we loved spending time with our 3 guides all day and night.
We would definitely recommend everyone we know to travel with Afrikan Buffalo!!
Email Ahmed ali | 20-35 years of age | Experience level: first safari
I had a good experience,there services are so good, affordable prices,very humble and cheerful guide
There prices are good,the tour was awesome and full of adventure,there guides are so humble,very beautiful safaris
IL
Email Pablo | 20-35 years of age | Experience level: 2-5 safaris
Great experience!
Communication with the contact person was good and clear from the first moment when hiring the service. Then, the service itself was exactly as promised and the rate fair. Thanks to our driver John for his patience with our requests during the drive!
PL
Email Milena | 20-35 years of age | Experience level: first safari
Perfectly
Best tour operator in Kenya
