Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 108
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-6 of 6 Reviews
Maria   –  
Argentina AR
Visited: October 2024 Reviewed: Nov 11, 2024

Email Maria  |  35-50 years of age  |  Experience level: first safari

Very good
4/5

At the beginning of our trip, we realized we had made a significant mistake with the start date when booking our safari. Fortunately, Ibra from the agency responded to our messages late at 10 p.m. and went above and beyond to reorganize the entire trip. This ensured we didn't lose any money and could proceed as planned the very next day. The accommodations were excellent and exceeded our expectations. Our driver Steven made a great effort to help us spot the Big Five and was very friendly, which made our days enjoyable.
One minor point to consider was a few issues we experienced with the car's engine. However, this did not impact our overall experience, which turned out to be one of the best of our lives!

Sophie&Chris   –  
Germany DE
Visited: August 2024 Reviewed: Aug 11, 2024

Email Sophie&Chris  |  20-35 years of age  |  Experience level: 2-5 safaris

Lokal Operator
4/5

We booked a 13-day safari with polecat. We spent 4 days in Zanzibar and 9 days on safari in Tanzania. Our guide was Manfred. Manfred did an incredibly good job. He knew an incredible amount about all the animals, the individual peoples and the country. There was no question he could not answer. He was always in a good mood and made our days wonderful. I would advise everyone who books with polecat and wants to support a local provider to ask for Manfred as a guide, then your safaris will be a complete success

Francesca   –  
Italy IT
Visited: October 2023 Reviewed: Oct 11, 2023

Email Francesca  |  20-35 years of age  |  Experience level: first safari

Very attentive and fast in responding
4/5

The Safari was an amazing experience. Our guide Frederick was very knowledgeable, kind and also fun, he made sure we saw all the animals we wanted. The jungle pearl lodge was one of the best hotels we ever slept in, wonderful luxurious bungalows and amazing personnel. We definitely recommend!

Juan Manuel   –  
Argentina AR
Visited: July 2022 Reviewed: Sep 18, 2022

Email Juan Manuel  |  35-50 years of age  |  Experience level: first safari

Very good service. They fulfilled everything agreed and always willing to solve any problem
4/5

Fue un viaje increíble, la agencia fue muy seria y cuidadosa con todos los pasajeros. Super amables. El campamento estuvo super bien, estaba todo previsto, no falto nada. En lo personal, me hubiese gustado permanecer más días. La empresa la recomiendo, y en mi caso particular, el guia hablaba tres idiomas, lo que lo hace super recomendable. La comida siempre exquisita y el ambiente muy amigable. Una muy buena empresa para volver a contratar y para recomendar a otros viajeros.

It was an incredible trip, the agency was very serious and careful with all the passengers. super friendly The camp was super good, everything was planned, nothing was missing. Personally, I would have liked to stay more days. I recommend the company, and in my particular case, the guide speaks three languages, which makes it highly recommended. The food is always delicious and the atmosphere is very friendly. A very good company to hire again and recommend to other travelers

Peter   –  
Slovakia SK
Visited: July 2022 Reviewed: Aug 4, 2022

Email Peter  |  20-35 years of age  |  Experience level: 2-5 safaris

World Class Safari in Serengeti
4/5

We saw a lot of animals in our Serengeti and Ngorongoro 3-day long trip, however I think there were many things that were supposed to be better and different! I very much understand that there is always something that is not going according to the original plan, so I was not expecting a perfect trip. Eventually, what I was pleased with was James’s follow-up after the trip which I believe made it different from other companies that I was considering when booking.

Andras   –  
Hungary HU
Visited: July 2021 Reviewed: Jul 27, 2021

Email Andras  |  35-50 years of age  |  Experience level: first safari

Completely satisfied with the guide, Simba. He is a well-prepared, funny guy. Highly recommend
4/5

We are beyond a great safari experience, we have been on a 2 day tour of the Ngorongoro and Tarangire National Parks. We were completely satisfied with our guide, Simba. He is a well-prepared, funny guy, he described in detail the behavior of all animals! Luckily we could see the "Big 5" of Africa. The food received during the tour was delicious, the accommodation was satisfactory in this price category.
Regardless, I can't give 5 stars because the airport pick-up time wasn't kept by the company despite what was agreed. After arrival to Arusha Airport on Day 0, we waited for about 30 mins for the driver, but he didn’t come, the company was unreachable both by phone and Whatsapp! We were forced to catch a taxi, the price of which was later at least compensted by the company...

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 108
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 1
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