Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 35
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 35 Reviews
Joyce   –  
United States US
Visited: June 2024 Reviewed: Jun 27, 2024

Email Joyce  |  50-65 years of age  |  Experience level: 2-5 safaris

Seamless and fantastic experience with Kaylan Tours.
5/5

From start to end, our experience was excellent. Victor Muema, the tour consultant was always very responsive, thorough and patient with all my many many questions. The planning of the trip went absolutely smoothly.

Our guide, Victor Kayugi, is top notch for many reasons. He is a skilled, assertive driver, but he is also very safe. He is very knowledgeable about the wildlife. His instincts are well honed. He knows when to take a chance and rush to a scene and when to patiently wait, allowing us to see rare sightings up close. He has a very accommodating and relaxed personality, making it comfortable to chat about all sorts of topics. He was willing to make changes to the schedule on the fly, depending on our needs and what might have come up unexpectedly. He is very well liked and respected by the other guides and was plugged into what was happening at the reservations. We were very impressed with Victor and highly recommend him as a guide.

Kaylan with both Victors exceeded our expectations!

Danny   –  
Canada CA
Visited: August 2023 Reviewed: Aug 25, 2023

Email Danny  |  35-50 years of age  |  Experience level: first safari

Amazing Experience With Excellent Service!
5/5

Myself and my wife decided to go on safari for our honeymoon and it did not disappoint!

We done a 5 day tour with 2 nights in both Amboseli & Maasai Mara parks and 1 night on Lake Naivasha. Being in the parks and up close to nature is obviously the best part of the trip and we feel really lucky that we got to see every animal we’d hoped for except the illusive leopard! Ontop of that we’d booked the mid-range tour and found the accommodation/food to be really good value for our money. Even on a day that could have ended in us missing a park visit as our vehicle was damaged driving in between parks on a dirt road, turned out to be one of the best. We got quickly picked up after we’d come to a stop (luckily another Kaylan Tours jeep was only a couple of mins behind) and they dropped us off at the hotel. Our vehicle couldn’t be fixed in time for the afternoon drive so Victor quickly organized another tour guide to pick us up and take us, where we got to see lions for the first time!
Victor from start to finish was very responsive and would go out of his way to help you with any request we had. Our driver John was a lovely guy and great company during the long drives over the week.

I’m really happy we chose Kaylan Tours and thank you from us both for the unforgettable memories.

Danny & Valerie

Abdirizack   –  
Kenya KE
Visited: May 2022 Reviewed: Jun 13, 2022

Email Abdirizack  |  20-35 years of age  |  Experience level: first safari

Excellent service.
5/5

Professional Service. Wonderful experience offering by the management of KAYLAN.

People centered services that with exceptional customer support.

Loreen   –  
Kenya KE
Visited: March 2021 Reviewed: Jun 13, 2022

Email Loreen  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredibly awesome experience
5/5

Communicate is effective, service provided are up to standard and very affordable. Courtesy of the staff was excellent

Sharon   –  
Kenya KE
Visited: April 2022 Reviewed: Jun 13, 2022

Email Sharon  |  20-35 years of age  |  Experience level: over 5 safaris

Very excellent
5/5

Kaylan Tours is indeed the travel buddy that one could ask for.
They make sure your needs are well catered for to the last detail. Am definitely booking a Safari again soon.

Kimani   –  
Austria AT
Visited: August 2018 Reviewed: Jun 3, 2019

Email Kimani  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent trip
5/5

Excellent service, great communication, very reliable, expectations all 100%

Shiko   –  
Kenya KE
Visited: April 2018 Reviewed: Jun 3, 2019

Email Shiko  |  20-35 years of age  |  Experience level: 2-5 safaris

Seamless , fun and thrilling
5/5

I have to admit, Kaylan made my travel easy and smooth. I did not have to worry about logistics. They had everything well planned. The staff are polite and very helpful. I haven't experienced this kind of service before. The safari was amazing i got to satisfy my curiosity. I definitely enjoyed and would do this all over again with Kaylan.

Sarah   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 2, 2024

Email Sarah  |  50-65 years of age  |  Experience level: first safari

Well organised, responds quickly to questions and excellent safari
5/5

I would recommend kaylan safaris to others. Victor replied promptly back to my queries up until the day we left and he welcomed us at our hotel on the first day to introduce our guide. We had an excellent guide in Olemantu- he had great local knowledge and showed us amazing things over the 5 days and looked after our family well. I would highly recommend a land cruiser rather than a minivan - as it can do more ‘off roading’.

Sherry   –  
Spain ES
Visited: February 2024 Reviewed: Mar 4, 2024

Email Sherry

super nice service, professional and great!
5/5

Kaylan is an excellent travel agency. Victor is patient, considerate, and has a clear train of thought, with quick response times. Stephen, our driver, is experienced and hardworking. Under his guidance, we quickly spotted the animals we wanted to see. We were fortunate to choose Kaylan for this trip with our elderly and children, as it made our journey smooth and unforgettable. I will highly recommend it to all my friends.

Susan   –  
Canada CA
Visited: January 2024 Reviewed: Jan 20, 2024

Email Susan  |  35-50 years of age  |  Experience level: over 5 safaris

Competent
5/5

Great experience at a great price. Everyone I dealt with was very professional and competent. Fast and efficient communication, highly recommended.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 35
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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