Northern Fox Adventure Tours
- Located In:
- Size:
- 20-50 employees (Founded in 2019)
- Member Of:
- UTB, UWA & ITAP
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $25 to $600 per person per day (USD, excl. int'l flights)
Reviews
Email Callum | 35-50 years of age | Experience level: first safari
Misled, ignored calls & pocketed $830 of my money without paying for services
This tour operator shouldn't be advertised on this platform and shouldn't be approached. 'Eddie' assured me that I was being booked on a group tour - and yet I was on my own. He failed to provide timely communications and updates to me until prompted. My driver was about 1.5hrs late to pick me up, then got a traffic ticket, afterwards getting pulled over by the traffic police, to wait in a hot field by the side of the road for over 45 minutes. As a result of these delays, we spent the last stretch of the
near 10hr journey in the dark on dirt roads, with few updates conveyed to me. The next day, on arrival at the Bwindi gorilla base camp, I was left alone as two separate trekking groups came and went, without any communication until more than 2 hours later, when it materialised that Eddie had not paid for the gorilla permit, that I paid him for, over a month ago. Eddie failed to pick up his phone or respond to messages from the driver or myself all morning. I had to either leave without seeing the gorillas I had come all this way to see, or pay another $800 for the permit. I had no choice but to pay again before the cut-off for that day's gorilla trekking. Eddie then decided to become available at around 11, and has since that time come up with a range of excuses (no apologies) and has continually delayed and prevaricated reimbursing me. I believe I have been scammed. I have reported this to the police. It has left me suspicious and spoilt my experience of visiting Uganda. I trusted Safaribookings and was let down with their vetting of tour operators.
Email Will P | 35-50 years of age | Experience level: first safari
Fast communicator, good service, fun safari
Communicating when organising was great, my tour guide was flexible and we were able to fit an extra activity in, seemed good value for money, no complaints
SE
Email Runph A | 20-35 years of age | Experience level: first safari
Incredible Gorilla Trekking Experience..
Our 7-day adventure with Northern Fox Adventure Tours was unforgettable! The highlight was undoubtedly the gorilla trekking in Bwindi. Frank, our guide, was knowledgeable and patient, ensuring we followed all the guidelines while observing the majestic gorillas. The scenery was breathtaking, and the cultural visit to the Batwa community added a unique touch to our experience. Highly recommended for nature lovers!
CA
Email Christy | 50-65 years of age | Experience level: first safari
Exceptional!
From booking to drop off the entire package was amazing. Faruk was a kind soul and a wealth of information. It was a tour right from the pick up in Entebee. Faruk sharing knowledge of the lands and people. We made stops along the way, and stops on the way back. cultural activities. Truly was amazing and the gorilla trekking, outstanding! I can’t say enough good things about the tour and hotels and just the overall experience. Thank you Eddie and Faruk! ❤️
SK
Email Richard | 20-35 years of age | Experience level: first safari
Perfect
The whole tour was perfect! The experience with mountain gorillas was incredibly great. The hotels where I was sleeping were nice and I also really enjoyed Andrew's company. I recommend this company.
IT
Email Francesca | 20-35 years of age | Experience level: first safari
Northern Fox Adventure, Eddie, prepares amazing tailor made tours based on the customer requests.
Best travel ever! Eddie took me to the best Ugandan places, managing to fit in just 6 days all the experiences I have asked to do.
I will suggest to contact him to family & friends who would like to see with their eyes this wonderful land. Thank you again!
Francesca
BM
Email Tracey Simmons | 50-65 years of age | Experience level: 2-5 safaris
Exceptional Customer Service
Months ahead of the trip, Northern Fox delivered and responded to all my questions. Simon even met me on a Zoom meeting so that I could meet him in person, ask any other question and erase all my concerns.
On our three day safari, our guide, Hassan provided an exceptional customer service. He picked us and dropped us off to our named locations. We went to visit the silverback gorillas. It was certainly an exciting trip and to come face to face with a male gorilla. We didn't feel intimidated or threatened. It really was an amazing hour spent. It was a challenge getting up and down the mountain, I did slide down it a few times but I enjoyed every second of the experience.
The scenary in Uganda is so beautiful. They take pride in their farming and produce. I loved the taste of the fresh talipia out of Lake Victoria. I normally hate the frozen tilapia. We stayed at a hotel on the Buyoni River and we had to ride a boat over to get to it. The hotel was so cosy, clean and beautiful. The view in the morning whilst eating breakfast was just breathtaking.
From my perspective, my experience with Northern Fox Adventures has been very satisfying and delightful. Thank you for providing me with an opportunity to provide a review on Northern Fox Adventures.
NL
Email Milou | 20-35 years of age | Experience level: first safari
1 day Gorilla trekking Bwindi
I booked a 1 day trip from Kigali to Bwindi Impenetrable forest in Uganda to do the gorilla trekking. At first I was a bit hesitant because of not so much communication beforehand, but it turned out to be a very nice and well organized trip! I even had the car for myself which I liked and a friendly and professional guide named Smith! The price is also very reasonable (compared to others)! So, I would recommend it.
IT
Email Matteo | 35-50 years of age | Experience level: first safari
Wonderful tour
beautiful private 8-day safari (just me and the guide), well organised, with comfortable accommodation (lodge, not tents) and good food. comfortable van and reliable guide, overall highly recommended.
Email Laura | 20-35 years of age | Experience level: over 5 safaris
Top safari
For a long time had always wanted to do a safari in Uganda since it was highly recommended by my friends who had travelled to there.
Booked my safari with this company and yes, I was never disappointed, all arrangements were on time and did all my activities which were so well organised.
Moses my guide was the best guide on this safari, he was well organised and well informative and answered all my questions I had about the animals, the country in general.
Had an an absolute amazing time at my lodge Bush Lodge in Queen Elizabeth Park. Which so good with an amazing view of the kazinga channel.
The boat cruise on this channel was so great it gave a chance to view more animals and lo5s of elephants.
Communication with the office was swift always they responded on time which made my booking process so easy.
I had an amazing time in Uganda with and I really loved the wat my safari was arranged in a short period of time.
With no hesitation I recommend them for your safari.
Thanks to the team that made safari so wonderful and to Moses my guide for the wonderful work.
