Reviews

Sort By: Date Most Helpful Rating 21-30 of 79 Reviews
Maryse   –  
Canada CA
Visited: April 2024 Reviewed: Apr 15, 2024

Email Maryse  |  20-35 years of age  |  Experience level: first safari

Good customer service
4/5

First of all, their service is super good. I've exchange many emails with the team and they were always quick to answer and also giving detailed responce. I book a 5 days Kruger Safari. The value was perfect. Not the Big luxurious food/accomodation, but this is what I expected for a 1000$ CAN trip. I got the chance to be in their freshly new rooms at Kruger Adventure Lodge. It was beautiful and well situated in a quiet spot. About the staff, their were nice, I would say that in Canada we always offer better customer service, so if we compare with the African service I got in other place, it was normale.
Except of the first reservation exchange initially, I never spoke or saw anyone from The Mzansi Experience, their are a just the one that sell you the package with transportation (Safarilink) and the lodge package.

Yakin   –  
United States US
Visited: December 2023 Reviewed: Mar 12, 2024

Email Yakin  |  50-65 years of age  |  Experience level: 2-5 safaris

Great f service - highly recommend
5/5

Service was excellent, especially the food. They were flexible to our needs and despite poor weather conditions, they did the best to ensure we get our game drives and kept us comfortable at the lodge. Very passionate of their jobs and very knowledgeable. Thanks for a great time!

John   –  
United Kingdom UK
Visited: February 2024 Reviewed: Mar 12, 2024

Email John  |  65+ years of age  |  Experience level: 2-5 safaris

Very professional and provide a great safari experience at a fair price.
5/5

Very friendly staff at Boteti Camp. Excellent, very knowledgeable guides (James was a star!). Good facilities on a very nice location. Food very good. Providing very good value for money. I would certainly recommend this tour operator to my friends.

Wendy   –  
Israel IL
Visited: December 2023 Reviewed: Jan 8, 2024

Email Wendy  |  65+ years of age  |  Experience level: first safari

Accommodating, helpful, suggested tour plans, listened to all our needs and fulfilled them.
5/5

Fairly pricey but worth every penny spent. Prompt communication answering all our questions and providing excellent suggestions. The service we received before the tour began and then during the tour was superb. Extremely reliable and kept to our schedule. If we had any requests during the tour they worked hard to accommodate and fulfill our requests. I highly recommend the services of the tour guide David and Kay and their crew.

Tamara   –  
Germany DE
Visited: November 2023 Reviewed: Dec 11, 2023

Email Tamara  |  20-35 years of age  |  Experience level: first safari

Most amazing place at ndzuti bush camp
5/5

Communication was good, trip was well prepared.

If you have the chance go to ndzuti bush camp. They are the most amazing people, taking so much care of their guest. It was an abolsute pleasure to stay there. Comfortable beds, good food and unique safari experience

Pietro Garzotto   –  
Italy IT
Visited: September 2023 Reviewed: Dec 8, 2023

Email Pietro Garzotto  |  20-35 years of age  |  Experience level: first safari

True astonishing wildlife experience, everything we could dream of, and more.
5/5

A truly unique experience. We booked 3 nights in the Moremi Game Reserve. The journey began the evening before the scheduled departure with a meeting with our guide, David. We discussed the itinerary for the next day, and he explained the organization of the trip, providing useful advice for life in the bush. We immediately became friends with him.
The next morning at the agreed-upon time (7 am), he picked us up at the lodge in Maun with the fantastic Toyota Land Cruiser, which never let us down, and the safari began:
Day 1: A mokoro ride on the Boteti River and a transfer inside the Moremi Game Reserve (with camping at South Gate) with an afternoon game drive.
Days 2 and 3: Full-day game drives with breathtaking sightings and photographs at the level of National Geographic, if not better.
Day 4: The last morning game drive to bid farewell to the wonderful reserve and return to Maun.
The team consisted of:
* David, the guide, probably the best guide in Botswana, well-versed in all the park's fauna and flora, tireless in driving and providing explanations and stories, a deep connoisseur of the Moremi Game Reserve and all its trails. He speaks impeccable English, always making himself understood, and was super helpful and very friendly.
* Gladis, the young cook, a true talent in the kitchen. Whether it was dinners in the field or packed lunches, she always delighted us with typical Botswana dishes. After 12 hours in the savannah, it's important to eat well and plenty.
* Mt, assistant cook, and handyman, always with a smile on his face, kind, helpful, service-oriented, friendly, and always ready to make us laugh in the evenings after the game drives with his jokes.
* Moses, the assistant guide, David's right-hand man in the bush, always attentive to spotting any animal and also a great connoisseur of the savannah habitat.
And it's mal d’Afrique right away. We can't wait to go back, not only for the fantastic animals we saw (see the photos) but also for the wonderful people who accompanied and guided us in this unique experience. Thank you very much, and see you soon!!!

Kimiko Kawahara   –  
Japan JP
Visited: September 2023 Reviewed: Nov 17, 2023

Email Kimiko Kawahara  |  35-50 years of age  |  Experience level: 2-5 safaris

it was amazing
5/5

it was super enjoyed those days
i was stay in 3 night 4day then i saw the Lion family 3times and lot of a another animal
that guide is very professional and kindness
camp(Acc)side is also lovely and really nature very close to water place and i saw the elephant,zebra ,bumba? and more

there was provide clean room and beautiful meal
all hand made cooking, sweets and fresh fruits

i was really enjoying definitely back to again

Rudi Pheiffer   –  
South Africa ZA
Visited: October 2023 Reviewed: Nov 14, 2023

Email Rudi Pheiffer  |  35-50 years of age  |  Experience level: over 5 safaris

Fantastic, intimate and personal experience of the wild.
5/5

We had a great experience. Love the way that our guide, Kavi, made each game drive and event so personal and fun. Kavi and his team made every effort for us to relax and truly enjoy our stay. Loved it thoroughly!!! Would recommend it for a personal interaction with the guide as well as the South African bush and it's animals, like no other Safari I have been on.

Liam   –  
Germany DE
Visited: October 2023 Reviewed: Nov 1, 2023

Email Liam  |  20-35 years of age  |  Experience level: 2-5 safaris

Very well organized experience
5/5

We had a great stay and really enjoyed the trip. Everything was very well organized. I can definitely recommend. 10/10

Chloë   –  
United Kingdom UK
Visited: August 2023 Reviewed: Nov 1, 2023

Email Chloë  |  35-50 years of age  |  Experience level: first safari

Just a brilliant experience all round, tents, food, surroundings, and staff all just right!
5/5

My partner and I had a great time staying at the camp as well as on the excursions. All of the staff we met were friendly, helpful and warm - and they knew there stuff. The food was incredible, I didn't know what to expect but it was better than I could have imagined! The accommodation was also fantastic, in great condition and very comfortable/ well thought out (especially enjoyed the lovely shower). I would highly recommend anyone travelling to Maun to try The Mzansi Experience and we look forward to coming back soon!

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 60
  • 4 star 12
  • 3 star 6
  • 2 star 1
  • 1 star 0
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