Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 60
  • 4 star 12
  • 3 star 6
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 79 Reviews
Sarah   –  
United Kingdom UK
Visited: May 2019 Reviewed: Jul 3, 2019

Email Sarah  |  20-35 years of age  |  Experience level: first safari

MAGICAL SAFARI EXPERIENCE
5/5

My mother and I spent two nights at the Kruger Adventure Lodge.

We were made to feel so welcome and loved every moment of our stay.

The staff always went out of their way for you, nothing was too much for them, for example, my mother is vegan, so the cook who made the amazing breakfast and dinners for us was amazing in how she made meals especially for mum. The staff who were with us at meal times were so friendly and always made us feel welcome. The reception staff were so kind and were up so early on the day of our safari to provide us with rusks and hot drinks, which were well needed before the safari which was cold that time in the morning. All food tasted delicious!

Mikel, our safari jeep driver and tour guide was amazing. We saw most of the Big 5 apart from the cats, but he did everything he possibly could for us to look for them. He was very informative about the park and you could feel he was passionate for the Kruger park. We were very lucky that it was just the two of us in a jeep with Mikel. We saw other jeeps that were full of people, so lucky to have the personal experience.

The lodge we stayed in was so spacious. We weren't expecting the size of the lodge at all. With private bathroom in the lodge too. Very clean and provided a great place to rest our heads before the safari game drives.

We'd recommend The Mzansi Experience to anybody and wouldn't hesitiate to use them again.

Thank you!!!

Reply from The Mzansi Experience
Reply from The Mzansi Experience
Posted on Dec 11, 2019

Hi Sarah,

We are really thrilled to get such a great review and feedback of your trip. Great to know it was thoroughly enjoyed. Hope to see you in South Africa soon again!

Leon and Tristine

Bernard Hall   –  
South Africa ZA
Visited: July 2019 Reviewed: Jul 17, 2019

Email Bernard Hall  |  35-50 years of age  |  Experience level: over 5 safaris

The bar has been set!
5/5

This was by far the best safari I have been on. The new lodge is truly beautiful and well decorated. The rooms are large and have stack doors that open up onto the park (literally). It wasn't warm enough to try the infinity pool so we will have to come back for that. The elephants could be heard and seen breaking branches metres outside our window. The game drives were really exciting and the area has many animals. Our guide Kavi was very knowledgeable and made us feel welcome as soon as we arrived. A special mentions goes to the staff at Karula who were very attentive and even entertaining at times! I don't want to say more because I would love others to experience this first hand. To the Karula team, we will definitely be coming back for more! LOVED IT.

Reply from The Mzansi Experience
Reply from The Mzansi Experience
Posted on Dec 11, 2019

Hi Bernard,

It was great having you as guest at our flagship lodge. We are extremely happy that you had such a great time, and hope to see you soon again!

Leon and Tristine

Yi-Wen   –  
China CN
Visited: November 2019 Reviewed: Nov 30, 2019

Email Yi-Wen  |  35-50 years of age  |  Experience level: first safari

Leon from Mzansi Experience was our Travel Angel in S. Africa!
5/5

Leon's service exceeded our expectations as he went out of his way to personalize our travel itinerary with additional insider tips on where to go, where to stay and even his own favorite places to dine. He was always prompt with answering any questions and going the extra step to be of assistance when we needed assistance. My mum and I would highly recommend Mzansi Experience to make your travel arrangements and they are willing to go the extra step to help enhance your travel experience!

Reply from The Mzansi Experience
Reply from The Mzansi Experience
Posted on Dec 11, 2019

Hi Yi-Wen

It was so awesome having you as a guest! I am extremely glad that you and your mom had such a wonderful time in South Africa. I hope to have you in South Africa again in the future, so we can show you even more of our wonderful country.

Kind regards,
Leon and Tristine

Benyamin Gadasi   –  
Israel IL
Visited: October 2019 Reviewed: Dec 5, 2019

Email Benyamin Gadasi  |  35-50 years of age  |  Experience level: first safari

Professional
5/5

All was great. Good price. Quick response, good service. The safari was great , Above my expectations .

Reply from The Mzansi Experience
Reply from The Mzansi Experience
Posted on Dec 11, 2019

Hi Benyamin,

We are glad to hear you had such a great time on your safari, Thank you for the positive review.

Leon and Tristine

Massimiliano Ugolini & Federica Di Iorio   –  
Italy IT
Visited: November 2019 Reviewed: Dec 9, 2019

Email Massimiliano Ugolini & Federica Di Iorio  |  50-65 years of age  |  Experience level: first safari

A very interesting experience
5/5

The experience was excellent in terms of logistic organisation and also naturalistic point of view. Thank you to Mzansi operators very precise and professional. I suggest to you....

Reply from The Mzansi Experience
Reply from The Mzansi Experience
Posted on Dec 11, 2019

Hi Massimiliano

We are very happy to receive such positive feedback about our services. We always strive to be the best, and be on time! We wish you many happy memories of your South African safari.

Kind regards,
Leon and Tristine

Sanjay Mistry   –  
United Kingdom UK
Visited: August 2019 Reviewed: Dec 10, 2019

Email Sanjay Mistry  |  20-35 years of age  |  Experience level: first safari

Breathtakingly beautiful
5/5

What an experience! The communication between myself and the team was on time, reliable and accurate. They were very accommodating to my requests. And everything that was mentioned in the itinerary was as it was and all on time! The staff at the hotel were very friendly, happy and a delight to talk to. The rooms were super clean, well presented and of the highest standard. Safari.. well..... there are no words to describe it! Had a sunset safari on the day we arrived and then a full day safari the next day - both just amazing! Transfer was seamless and excellent! Overall...... highly recommended for anyone - solo, groups or family! Oh... and they accommodate birthday surprises too as I found out for myself - best birthday ever! Thank you Mzansi team (and sweet mike for being an excellent safari tour driver!)

Reply from The Mzansi Experience
Reply from The Mzansi Experience
Posted on Dec 11, 2019

Hi Sanjay,

Wow - what a great review! Thank you ever so much. We re so happy that you had such a great time on safari. Hope to see you in future again.

Leon and Tristine

Caroline Martins   –  
Brazil BR
Visited: July 2019 Reviewed: Dec 12, 2019

Email Caroline Martins  |  20-35 years of age  |  Experience level: first safari

Very welcoming and full of great surprises.
5/5

We loved the reception, location and accommodation on point. Safari was perfect with real effort to find us all the animals we wanted to see, driver full of knowledge and willing to show us the best of Kruger Park. Amazing food and we got a beautiful singing performance from the staff, we had the best time.

Sandra Candal   –  
Spain ES
Visited: July 2019 Reviewed: Dec 28, 2019

Email Sandra Candal  |  35-50 years of age  |  Experience level: first safari

Amazing safari package
5/5

I booked a five days in Kruger package and everything was amazing. As a solo traveller, I really appreciated that transfer, hotel, food and tours were so well organised. I was great to just enjoy a so complete experience (for a so adjusted price) .

Lauren   –  
United States US
Visited: July 2021 Reviewed: Aug 4, 2021

Email Lauren  |  20-35 years of age  |  Experience level: first safari

Excellent tour, organized and very fun
5/5

I had an excellent time on my 4 day Kruger tour. The accommodation was comfortable and clean. All the staff was very kind and my tour guide, Lucky, was incredible. He knew the land well and the animal behavior, so we were able to track down everything I wanted to see. We saw all the Big 5! This was truly a once in a lifetime experience and I cannot recommend it enough!

Guido   –  
Netherlands NL
Visited: November 2021 Reviewed: Nov 28, 2021

Email Guido  |  35-50 years of age  |  Experience level: first safari

Very honest agency
5/5

Unfortunately, due to the new COVID variant outbreak , I was forced to cancel my trip to South Africa.
However , Leon from Mzansi experience was always very clear, flexible and accommodating when I wanted to book a 5 day safari with his agency, and he has been very understanding when I had to cancel the booking.
Top customer care for sure

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 60
  • 4 star 12
  • 3 star 6
  • 2 star 1
  • 1 star 0
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