Timeline Travel Team
Timeline Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2013)
- Member Of:
- SATSA & N12 Treasure Route Association
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $150 to $800 per person per day (USD, excl. int'l flights)
Reviews
US
Email Ashley | 35-50 years of age | Experience level: over 5 safaris
Do not book with this company or Andrew as you will not get what he promises you.
Andrew is not even capable of setting up a successful timeline for a trip which makes the name of his company ironic and absurd in his case. He cannot be trusted. Andrew did not include all activities, services, and meals as promised for the itinerary we agreed upon for the set price that was established. There were numerous activities and fees he did not book or pay in advance, causing multiple complications. He tried to cheat us out of several things to keep as much money for himself rather than honoring our agreement. He refused to give us vouchers or contact details for accommodations, drivers, or anything related to our trip after he got our money and we were already in South Africa. He put us in an unsafe and very vulnerable situation on this trip, not to mention caused us immense anxiety. We had to spend our free time trying to troubleshoot the problems he created. We lost hours battling with him trying to pay for things he promised and had to recruit people from our lodges to help us. He scheduled drivers to pick us up at our hotel at the same time we were supposed to be on a boat ride or safari 3 hours away. This caused us to miss multiple activities be they were not scheduled in a realistic way. We were left in the middle of no where without a driver one night and another night we not given the accommodation we were promised and forced to camp in a tiny zip up tent in the middle of wild animals instead of the luxury tented lodge described in the itinerary that Andrew just decided he was not going to book as promised. I could write pages on all the lies and deception this man did regarding our trip. Andrew literally told me that he was going to make my trip painful after he took our money and we were dropped off by ourselves in Kruger NP (when he was supposed to be our guide/driver for 2 more days)and this was the only thing that came out of his mouth that was true. Do not give this company or Andrew any money. Avoid at all costs.
US
Email Alyssa | 35-50 years of age | Experience level: first safari
He is a dishonest man who only selectively paid for activities/ meals on our itinerary.
This man did not stick to our agreed upon itinerary. He would not provide us vouchers or confirmations for bookings because he had only paid for some of our activities and not others. He did not always provide the stated accommodations on our itinerary either, changing some of them after we paid. Even certain meals on the itinerary were not provided. If it was not for the help of the employees of our lodging and transportation companies that advocated for us to get payment and information out of Andrew, it could have been much worse. It was a vulnerable situation, having paid for the whole trip and being in another country without the security that everything was provided for. We were trying to stay one step ahead by calling our lodging ahead of time to find out if it was paid for and which excursions. It was hard to enjoy our trip with having so much anxiety and insecurity.
PT
Email Antonio Gomes | 50-65 years of age | Experience level: 2-5 safaris
Fast & efficient
I was looking for a Safari in the Greater Kruger National Park and clicked on the Timeline Travel link. Within a hour I received a detailed quote. Made some changes to the and booked with them a 4 days package from Johannesburg to Kruger Park via the Panorama Route.
EPIC!!!!!!!
Thanks guys for all your help. We had a fantastic 4 days.
Email Tony Martin | 35-50 years of age | Experience level: first safari
Professional Service
Used TT to visit Entabeni Safari. Driver arrived on time and was very pleasant and courteous to travel with. Would absolutely use again when back in South Africa.
Email Daniela | 35-50 years of age | Experience level: 2-5 safaris
Great experience
Loved the safari tour. Andrew is very professional, extremely kind and very knowledgeable. I feel safe at all times, the car was very comfortable and brand new and we had no issues. Overall the experience was great. I will definitely repeat with Timeline Travel next time I visit South Africa.
Email Scott Watters | 50-65 years of age | Experience level: over 5 safaris
Andrew Machete is an excellent guide and I cannot recommend him highly enough.
I think the choices provided were excellent; the knowledge and company of the tour guide was incredible; the entire set of tour stops was awesome and I really cannot recommend with enough enthusiasm the pleasure of having Andrew as our guide!!
Email Yael Channah | 35-50 years of age | Experience level: first safari
Amazing Safari
Very good communication with Andrew. The driver picked me up at the airport and I did 2 Safari drives at 5am and 5pm for 3 hours each. We saw 4 of the big 5 and many more animals. Beautiful place and great organisation.
Flexible and capable of organizing a weekend trip at very short notice.
While being on a business trip in South Africa I had a free weekend to spend which I only knew on Thursday. After sending out an inquiry I got
a response from TIMELINE very quickly. Instead of sending emails back and forth I had a telephone conversation with Andrew Machete and before long we were on common ground.
Out of a few options I chose KwaMaritane, a wonderful place.
In a nutshell:
- TIMELINE put together a perfect package for me
- Organization and the invoicing process was no problem at all
- TIMELINE's driver came to pick me up perfectly on time at both ends
- He also was a pleasant chat partner during both 2 1/2 hr trips to and from the loodge
I can certainly recommend TIMELINE as an operator and I will be happy to have them organize a trip for me again
Andrew was excellent and very helpful . He made sure I am completely satisfied.
Yes very much. I would like to recommend to my friends and family .
I felt little expensive, but overall good experience.
QA
Email Isa | 20-35 years of age | Experience level: first safari
Very happy with our tour guide Andrew
Game drive was fun and facilities were good. Best to go for a shorter morning and evening drive as the full day drive can be a bit much.