Melvin and Ann from our office during a game drive
Africa Marvel Tours
- Located In:
- Size:
- 5-10 employees (Founded in 2014)
- Member Of:
- Kenya Association of Tour Operators
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $130 to $450 per person per day (USD, excl. int'l flights)
Reviews
AE
Email Ciara | 20-35 years of age | Experience level: first safari
Excellent
We had the best experience exploring the Safari with Africa Marvel Tours. Really well organised. Accommodation was perfect, very clean, comfortable and had amazing views. It was well structured throughout the day. Our tour guide Mike, went above and beyond for us to get the best experience and see all the different animals whilst also giving us great information on the safari, animals and history. Highly recommend!
AE
Email Clionadh Fahy | 20-35 years of age | Experience level: first safari
Tsavo East
Mike was a great guide and the accommodation was amazing. Food is better than expected, it’s all buffet
Email Shehnaz Fazal | 65+ years of age | Experience level: first safari
Excellent customer service and great tour
Booked a 3 day Tsavo East and Saltlick tour for a group of 6 ladies aged 65. Perminus responded very quickly to my initial enquiry and subsequent queries and in the end we got a very good value deal customised to our requirements. The driver, James, was very experienced and had excellent knowledge of the game parks and widlife. He was friendly, patient, punctual and a pleasure to be with. Even once the tour had commenced and been paid for, Perminus continued to provide a great and efficient service, providing a ‘no show’ letter I requested for one of the group who had to pull out and claim the cost from her travel insurance. I would not hesitate in recommending Africa Marvel Tours if anyone is considering a safari in Kenya.
US
Email Lakesha Bell | 35-50 years of age | Experience level: first safari
Maasai Mara Safari
This was a great tour for the value. Perminus was able to give us all the information we needed during our months of planning. The driver was prompt and we (4 women) felt safe for the entire 3days of our trip. The driver made sure we were able to see as much animals as possible on our outings to the park. We stayed at Enkorok which was very rustic and a great experience of ‘glamping’. The staff at the camp was pleasant and very accommodating. We also enjoyed the balloon ride and the visit to a nearby Maasai village which was also planned by African Marvel.
US
Email Katie Muckley | 20-35 years of age | Experience level: first safari
Incredible, Must-Do Experience with an Excellent Company!
Africa Marvel Tours was a pleasure to book and experience. Their communication was thorough and timely, and left my husband and I reassured about all the details of our first-time safari experience. Our 3-day trip started with an on-time and welcoming pickup from our B+B in Nairobi, a small gift form the company (Africa water bottles!) and started with an interesting drive through the countryside. Our driver Joe was a safe and skilled driver and talked to/taught us about parts of Kenya we were seeing as we crossed the country to the park. We were glad we chose this option rather than flying from Nairobi. The camp booked for us (Enkorak Mara Camp) was wonderful - well-kept, comfortable, and made complete with the sweetest staff and excellent food. Both our afternoon/evening game drive and long game drive the next day were absolutely breathtaking, and again our driver/safari guide Joe proved to be a trusted expert at securing the best experience and up-close animal views along the way (highlight was definitely his instincts in getting us the closest of all the safari vehicles to a leopard, which is so rare!) Joe was also extremely knowledgeable about all parts of Kenya and gave us safety tips and advice about how to maximize our time. Based on his advice, we were able to change our plans on our last day as he flexibly drove us to a new drop-off location outside Nairobi and secure tickets for a walking safari tour (Crescent Island!) thanks to his connections. Overall this safari and company were the highlight of our Kenya trip and helped us have a safe, beautiful, and memorable time at Masai Mara and beyond - we 100% recommend them!
Email Roselyne | 35-50 years of age | Experience level: first safari
Very efficient and knowledgeable
Africa marvel made it easy for me and my husband to organise our tour within 2 days. They responded to us quickly and answered all questions. I loved the accommodation they booked for us and services they provided.
NZ
Email Nicola Burrows | 35-50 years of age | Experience level: over 5 safaris
Disappointed by last minute changes and miscommunication
A wonderful safari was let down by a last minute accommodation change and miscommunication between the tour office and my guide.
I'll start with the positives. Communication with Perminus at Africa Marvel Tours was quick and easy. He was helpful with making itinerary suggestions. I was able to call via Whatsapp before I left NZ. He was quick to let me know that my guide was running late for my initial pick up - which I appreciated.
I loved my stay at Tsavo East Voi Safari Lodge - the view overlooking the plain below was MAGNIFICENT!!! I highly recommend staying there. I have never seen so many elephants before. They were everywhere!
Amboseli had incredible contrasts between the dry landscapes and marshes. Overall Amboseli seems more affected by the current drought than Tsavo East. But I have no idea what they were like before the drought, and I was still able to see many animals at both. There are lots of carcasses at Amboseli due to the drought.
My guide was mostly good. He was knowledgeable and professional and I felt very safe as a single woman.
My disappointment came when my accommodation outside Amboseli was changed the day of arrival. I was most disappointed as I was moved to accommodation that was more basic than I had expected. I communicated my disappointment to Perminus, who said his supervisor would be in touch with me. That never happened. This last minute downgrade of accommodation left a sour taste in my mouth.
The other disappointment was a miscommunication between the Tour office and my guide. My guide told me that I HAD to do a full day in the reserve as I would have had to pay for an additional entry fee, if we wanted to enter again. So I agreed, even though I would have preferred a morning and afternoon drive. Full day drives are tiring and less enjoyable. (At this point I had forgotten that my itinerary specified that I had a morning and afternoon game drive.)
At the end of that day, as we were confirming plans for the next day, my guide told me that we wouldn't be able to enter the park again on my last morning as we didn't have an entry. This time I remembered that my itinerary specified that I had a game drive that day, (and lunch in the park). I had to contact Perminus to get this cleared up and was able to have that final game drive. I wish I had done this the previous day.
Make sure that you get what is written in your itinerary!
I had my hot air balloon ride moved to another day, as the day it was scheduled was already booked. This was mildly frustrating, as I had booked this months in advance, but Tour Office only booked it a few days before. The one positive of this, was that I was able to see 5 cheetah the morning I would have been on the hot air balloon ride.
Going on a safari is a wonderful thing to do. Both Amboseli and Tsavo East are very different. The accommodation at Tsavo East, probably means I rate it more highly.
Unfortunately the accommodation downgrade, lack of follow up and miscommunications between the office and my guide, means that I would not book with Africa Marvel Tours again.
Reply from Africa Marvel Tours
Posted on Apr 4, 2023Jambo Nicola,
Thank you for entrusting us to do your safari to Amboseli and Tsavo. Glad to hear that you had a great safari and that you managed to see all the big 5. Great that you enjoyed your stay in Voi Safari lodge at Tsavo. Again accept our sincere apologies for the disappointment with the accommodation change in Amboseli and not getting back in time. This occurred due to the closure of the original camp booked which was a mid range type of accommodation and when you made the call to Perminus there was an agreement for a free upgrade to a luxury type of accommodation. However due to the changes happening close to safari start date we could not confirm the upgrade due to the luxury camp being fully booked. We had to look for an alternative which we got at another mid range type of accommodation which is the same level as the initial camp(closed camp).
Its great to hear that your guide was mostly good, knowledgeable and professional and that you felt safe as single a single woman traveler.
As for the game drives the options are either a morning and afternoon game viewing drives or alternatively a full day game viewing drives, this is always agreed between client and driver guides depending on how the previous day was, some clients prefer full day while other prefer morning and afternoon game drives. With either of the arrangement there should not be an issue of extra park fee, so we are going to look into this and work on the same.
For the balloon safari while doing the reservation there was no enough load(people) to fly on the original date of booking and we could only get the same the following day hence the move to the following day. Glad that you had a chance to see 5 cheetahs on the morning you should have been on the balloon safari.
We appreciate your feed back and going forward we guarantee working to improve on our services to ensure seamless safari experience for your next safari expedition with us.
US
Email Brandon | 20-35 years of age | Experience level: first safari
Africa Marvel Tours Made My Dream Come True
From the very beginning of my journey of planning my safari to Kenya Africa Marvel Tours there every step of the way. I reached out to Perminus via WhatsApp and he was very quick to respond and answer every single question I had over the year of planning which I throughly appreciate. He suggested the perfect itinerary for my wife and I, and was even willing to make small last minute adjustments to accommodate us. Upon arrival to the airport our driver met us outside of arrivals with our names held up so it was easy to locate him he then took us to our hotel for the night in Nairobi before our safari began. The next day we were met by our fantastic tour guide Joe who from the very beginning briefed us on what we could expect throughout our journey. Joe was a pleasure to have as our guide he has a very extensive knowledge of the animals and made sure to try to gets us as close as he could to get the best pictures. You can tell he really loves his job. Everything from the beginning was seamless, there was a little issue we ran into when we arrived to our accommodations in Diani beach apparently the accommodations hadn’t been paid for yet so I had to pay for one night after already paying however Perminus kindly refunded me for that. Inconvenient but not a huge deal to me I’m sure they will try their best not repeat this mistake. All In all this was a safari experience of a lifetime!! My dream trip realized thanks to Africa Marvel Tours.
US
Email Becky & Daryl H. | 50-65 years of age | Experience level: 2-5 safaris
Amazing, attention to detail, very professional, knowledgeable, informative!!!!
Africa Marvel Tours did an amazing job with communication and attention to detail. They were prompt and on-time. Their service was top-notch and their driver (Joe) was incredibly knowledgeable of the Masai Mara and animals we saw. If you want a fun tour guide/driver, make sure you ask for Joe - he was great. He allowed us all the time we wanted for pictures and answered all our questions. He provided a detailed itinerary each day but allowed us to make any changes we wanted to ensure we had the safari of a lifetime. The tent camp we stayed at (Enkorok) was very inviting, the food was delicious, and the pool was an added bonus. The views were breathtaking when you sat out on the porch of your tent. Africa Marvel Tours is 5 STARS and we would highly recommend them. We have had previous safari trips with other companies and Africa Marvel Tours far exceeds other tour companies in value, safety, communication, and professionalism. Well worth the money spent - you won't be disappointed. Any future safari trips will be booked through Africa Marvel Tours! Great job!!!
IN
Email Janki Bhatt | 20-35 years of age | Experience level: first safari
Awesome experience!!
Everything was so well organised.
We had an awesome experience at masai mara and had a delicious food as well.
Everything was perfect as per the plan.
I will definitely go with the marvel tours while visiting my next african destination.