Reviews

Sort By: Date Most Helpful Rating 101-110 of 128 Reviews
Zheng Wu   –  
China CN
Visited: September 2024 Reviewed: Oct 1, 2024

Email Zheng Wu  |  35-50 years of age  |  Experience level: 2-5 safaris

Very good experience with this Safari tour
5/5

This gorilla and the chimpanzee tracking is amazing. Company designed the reasonable road to me so I can forget the tired on this trip far from China. especially thank you to My guide Ronnie, he is a good guy, he helped me a lot.

Adam Butler   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 10, 2024

Email Adam Butler  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience!
5/5

Yesterday we returned from our trip to Rwanda and Uganda via Frena Adventures and hosted by Ronald (what a guy!!!). We spent the first day with Golden Monkeys and the second day with the Mountain gorillas. It was without a doubt the best trip of our lives (and we try to go away as much as we can). Ronald was an absolute legend, he made us feel welcome, comfortable and safe. He knew when we needed to rest and when we wanted a good chat. He also had some big tunes playing in the car when we needed it!!. It wouldn’t have been the same trip without Ronald and Frena. Our plan is to go back again when we can to see the chimps.

Sean   –  
United States US
Visited: December 2024 Reviewed: Dec 18, 2024

Email Sean  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

My wife and I had a great experience with Frena Adventures. Fred was very communicative from the start and answered all our questions. We opted for the 3-Day tour with Gorilla Trekking in the Bwindi Forest in Uganda and the Golden Monkey experience at Rwanda’s Volcanoes National Park. Both experiences were exceptional and well worth the time and money. I can’t imagine trying to coordinate all this on my own and Frena had everything organized very well. It was a packed tour over just 3 days, but everything went smoothly.

Our guide Faruk was great and met us right outside the Kigali airport. He was very knowledgeable and accommodating to our needs. We really appreciate his services throughout our tour and highly recommend him as a tour guide.

We felt safe throughout our experience and would definitely would recommend Frena Adventures as a tour operator. Overall an amazing experience!

Chema   –  
Spain ES
Visited: December 2024 Reviewed: Dec 26, 2024

Email Chema  |  35-50 years of age  |  Experience level: over 5 safaris

Very professional
5/5

In December 2024, I did a four-day tour with Frena Adventures, and everything was great. Everything went so well, largely thanks to Isa, my fantastic guide. In addition to being an excellent driver, he knows Uganda well and knows a lot about the wildlife in the areas we visited. He was always present, attentive, and communicative and considered my preferences. Our accommodations exceeded my expectations, and all the meals were delicious. The gorilla trekking and the chimpanzee were fantastic. Also, we had a lovely drive along the Queen Elizabeth National Park. Isa was very committed to finding as many animals as we could. My only complaint is not having had more time to spend at least a couple of nights in each of the accommodations I stayed in. Without a doubt, I would repeat this with Frena Adventures and especially with Isa.

Raluca Dima-Fântână   –  
Switzerland CH
Visited: December 2024 Reviewed: Jan 1, 2025

Email Raluca Dima-Fântână  |  35-50 years of age  |  Experience level: first safari

Best tour company for Rwanda and Uganda
5/5

I would highly recommend booking your next trip to Rwanda and Uganda with Frena Adventures! A friend recommended them also to me and did not disappoint. From the beginning everything was well explained before going on our trip. We discussed a lot of things with Fred, and he answered all of our questions.
The moment we landed in Kigali, we were picked up by our wonderful guide, Ronald. We landed at 4AM, and normally, the tour starts at 6AM, but Ronald was really supportive and understanding and came to pick us up earlier than planned.
We did the golden monkey tour in Volcanoes National Park, a gorilla trekking tour in Bwindi, Lake Bunyonyi, a short cruise on Kazinga Channel and also a short safari in Queen Elizabeth National Park. All of the accommodations were really nice and the people were polite and helpful. We were amazed by the 2 countries and we couldn't have chosen a better company for this trip.
Ronald exceeded our expectations with all the knowledge, happy spirit, and different discussions during our meals together. We had a minor problem with entering Uganda, because at the border we didn't receive the online visa that we applied to. Ronald stepped in and talked to the police officer at customs and helped us with the visa. Also the policeman was really understanding and helpful. There was a system problem and because of the Christmas holiday our visa was delayed. But all worked out good in the end.
We surely made a new friend in Ronald and the only sad thing for us was not having more time to discover more of Rwanda and Uganda. We will surely come back and use Frena Adventures again! A big thank you for both Fred and Ronald! Keep up the good job!

Lydia   –  
United States US
Visited: January 2025 Reviewed: Jan 13, 2025

Email Lydia  |  20-35 years of age  |  Experience level: 2-5 safaris

Organized, Accommodating, Diverse Tours
5/5

Frena Adventures provided me with a quote immediately and offered a discounted price when I added an additional person to my tour. Our driver picked us up as soon as our flight landed in Entebbe, being very accommodating of our 5am arrival time. The driver was skilled with the various road conditions, keeping us safe. We stopped at clean washrooms along the way, and had delicious buffet style lunch. The lodges selected for mid-range had gorgeous views and were clean. We were able to stay at three lodges during our experience, allowing us to see an additional lake and enjoy a beautiful boat ride. Each lodge took our breakfast and lunch orders in advance, being mindful of the timing of each excursion. When we reached Bwindi National Park for the gorillas, Frena Adventures ensured we had the option of a porter for the hike. For the chimpanzees, Frena Adventures briefed us on the flat terrain and walking requirements in advance. Frena Adventures was mindful of our flight departure time and took us to our requested shops for souvenirs during our journey. Moreover, Ronald was an excellent driver and guide, making our experience very pleasant! I absolutely recommend Frena Adventures for your Uganda ecotourist experience.

Grant   –  
United States US
Visited: January 2025 Reviewed: Jan 24, 2025

Email Grant  |  20-35 years of age  |  Experience level: first safari

Amazing tour from start to finish. Safe ,well organized and adventurous
5/5

I had a amazing time with frena adventures from the start , the communication was fast and great from booking to the end, everything was handled professionally and smoothly. From the minute we landed at the airport we were greeted by our amazing driver Ron, he made us feel welcomed and safe the whole way through , he knew so much about the culture and every place we stayed , he taught me local language and showed me the local culture and food which was just as a amazing as the wildlife , on each outting Ron knew exactly where to go and the right information to give, we were able to see all the african big 5 even though the leopard gave us a hard time Ron found it and we were so pleased , the trip would not have been as a amazing without Ron he really made this a incredible experience and will always hold a special place with me for making a once in a lifetime experience . I am so grateful to frena adventures and Ron for everything , I highly recommend.

Devinne   –  
United States US
Visited: January 2025 Reviewed: Jan 24, 2025

Email Devinne  |  20-35 years of age  |  Experience level: first safari

Ron was impeccable and helped to create an unforgettable experience!
5/5

My husband and I did a 10 day safari tour for our honeymoon through Frena Adventures. To say our experience was incredible is an understatement. We had Ron as our personal tour guide throughout the entirety of the trip and he truly made our first experience to Africa one that we will never forget. He made his wealth of knowledge as well as his passion for what he does evident every single day and I am positive that we could not have had any better of a guide! From the Rwanda genocide memorial, to the indigenous Batwa community, to the wildlife and nature throughout Uganda, our experiences felt limitless and were surely unforgettable. If this is a trip that’s on your mind, I would recommend this company and Ron to anyone who is looking to be truly immersed within such a rich culture!

Cami   –  
United States US
Visited: February 2025 Reviewed: Feb 23, 2025

Email Cami  |  50-65 years of age  |  Experience level: 2-5 safaris

Awesome
5/5

I did a three day gorilla tracking experience with Frena Adventures. From the time I was picked up, I felt taken care of and safe. My driver, Farouk, was professional, friendly, and was always on time. The gorilla trekking experience was seamless. We found and spent time with the Gorillas after only about an hour of trekking. We got very lucky. After trekking, I was returned to Farooq for the rest of my excursions. All of the hotel rooms that were booked for me and all of the activities I participated in were exciting and good. I was given a good glimpse of life in Rwanda/Uganda. We visited markets, a museum, did a community walk. My tour was catered to what I wanted to see. I definitely recommend this tour to other people. I literally have no complaints about anything.

Julien   –  
Switzerland CH
Visited: March 2025 Reviewed: Mar 10, 2025

Email Julien  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable tour operator
5/5

I‘ve done a 2nights/3days trip from Kigali to Bwindi National Forest (Gorilla trekkking) and Mgahinga Gorilla National Park (Golden Monkey) on moderate budget.
The organization was easy and payment could be done online in advance.
The driver Ronald was reliable, drove safely and was able to explain a lot about the nature/country.
The accomodation at Bwindi National Forest was right at the forest with a great view (worth the money!).

Average User Rating
5.0/5
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