Reviews

Sort By: Date Most Helpful 111-117 of 117 Reviews
Grant   –  
United States US
Visited: January 2025 Reviewed: Jan 24, 2025

Email Grant  |  20-35 years of age  |  Experience level: first safari

Amazing tour from start to finish. Safe ,well organized and adventurous
5/5

I had a amazing time with frena adventures from the start , the communication was fast and great from booking to the end, everything was handled professionally and smoothly. From the minute we landed at the airport we were greeted by our amazing driver Ron, he made us feel welcomed and safe the whole way through , he knew so much about the culture and every place we stayed , he taught me local language and showed me the local culture and food which was just as a amazing as the wildlife , on each outting Ron knew exactly where to go and the right information to give, we were able to see all the african big 5 even though the leopard gave us a hard time Ron found it and we were so pleased , the trip would not have been as a amazing without Ron he really made this a incredible experience and will always hold a special place with me for making a once in a lifetime experience . I am so grateful to frena adventures and Ron for everything , I highly recommend.

Devinne   –  
United States US
Visited: January 2025 Reviewed: Jan 24, 2025

Email Devinne  |  20-35 years of age  |  Experience level: first safari

Ron was impeccable and helped to create an unforgettable experience!
5/5

My husband and I did a 10 day safari tour for our honeymoon through Frena Adventures. To say our experience was incredible is an understatement. We had Ron as our personal tour guide throughout the entirety of the trip and he truly made our first experience to Africa one that we will never forget. He made his wealth of knowledge as well as his passion for what he does evident every single day and I am positive that we could not have had any better of a guide! From the Rwanda genocide memorial, to the indigenous Batwa community, to the wildlife and nature throughout Uganda, our experiences felt limitless and were surely unforgettable. If this is a trip that’s on your mind, I would recommend this company and Ron to anyone who is looking to be truly immersed within such a rich culture!

Sade   –  
United Kingdom UK
Visited: January 2025 Reviewed: Feb 8, 2025

Email Sade  |  20-35 years of age  |  Experience level: first safari

Top service! Highly recommend
5/5

I had an unbelievably, amazing time!

This was my first time on a safari and I did a 4D3N private trip, including Gorilla trekking, Chimp trekking, Kazinga channel boat cruise, visiting the local Batwa people, Lake Bonyonyi and Queen Elizabeth NP game drives. I saw all the big animals available..elephants, buffalo, lions, leopards...I also saw hippos, chimpanzees, baboons, eagles, crocs, crested cranes (the national bird) and more. Trekking was great! For someone like me who struggles with breathing sometimes, I was able to do the hike comfortably with the aid of a porter.

I chose Frena because of the fuller range of activities offered in the tighter time framed programme and it did not disappoint. I did every single activity covered, had ample time at each location and was able to rest well in between. My guide was Issa. It was seamlessly planned taking into consideration timings, food and accommodation, paperwork admin and stopover breaks. Frena's team were so friendly and were always responsive, despite international time differences, from initial booking to completion. Pre-trip, I had to prompt Fred to provide comfirmation sometimes but he always replied quickly so no issue. Everything was handled by Issa whilst on the trip and you could just sit back as you were very well looked after. Very reliable service.

The selection of accommodations (mid range) was fantastic; friendly and attentive service; clean, comfortable rooms with running hot water showers; and, beautiful locations offering wonderful views. Lovely meals though they were more catered to international guests, rather than offering local dishes. Zebras, Uganda kobs and impalas roamed the extended hotel grounds at Lake Bonyonyi.

Issa is brilliant at navigating what was sometimes difficult terrain, especially high up in the mountains on narrow roads, and driving long distances. Very professional driver! Ugandan main roads are in good, smooth condition though. The car is comfortable with full AC, pop up roof and it even comes with power sockets so you can charge your devices on the go - so handy! Bottled drinking water is always available too. The changing landscapes of Uganda are breathtaking! The car allows great views of the animals on the game drives.

As a solo woman travelling, I felt so safe and well looked after! Issa was brilliant company. We had great conversations and Issa taught me so much about Uganda and the culture. Issa is kind, flexible and does what he can to make sure you enjoy your trip. For instance, I asked to try local food and Issa arranged it, he helped me set up mobile money, and we stopped to take photos when I asked. Thank you very much Issa!!

I would recommend Frena and hope I can do another tour with them one day!

Cami   –  
United States US
Visited: February 2025 Reviewed: Feb 23, 2025

Email Cami  |  50-65 years of age  |  Experience level: 2-5 safaris

Awesome
5/5

I did a three day gorilla tracking experience with Frena Adventures. From the time I was picked up, I felt taken care of and safe. My driver, Farouk, was professional, friendly, and was always on time. The gorilla trekking experience was seamless. We found and spent time with the Gorillas after only about an hour of trekking. We got very lucky. After trekking, I was returned to Farooq for the rest of my excursions. All of the hotel rooms that were booked for me and all of the activities I participated in were exciting and good. I was given a good glimpse of life in Rwanda/Uganda. We visited markets, a museum, did a community walk. My tour was catered to what I wanted to see. I definitely recommend this tour to other people. I literally have no complaints about anything.

Julien   –  
Switzerland CH
Visited: March 2025 Reviewed: Mar 10, 2025

Email Julien  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable tour operator
5/5

I‘ve done a 2nights/3days trip from Kigali to Bwindi National Forest (Gorilla trekkking) and Mgahinga Gorilla National Park (Golden Monkey) on moderate budget.
The organization was easy and payment could be done online in advance.
The driver Ronald was reliable, drove safely and was able to explain a lot about the nature/country.
The accomodation at Bwindi National Forest was right at the forest with a great view (worth the money!).

Peter Dudley   –  
United States US
Visited: January 2025 Reviewed: Mar 11, 2025

Email Peter Dudley  |  35-50 years of age  |  Experience level: first safari

Efficient and courteous.
5/5

Had an excellent experience traveling with Frean in Uganda for 20 days. Rondald was our guide, and he was excellent. He was very courteous, accommodating, and a good advocate for us with any lodges and restaurants we went to. We saw so many animals and witnessed lots of great wildlife behavior and interactions. Ronald was also able to book us a night walk last minute when we asked. An excellent tour company; strongly recommend.

Fike Rehman   –  
United States US
Visited: February 2025 Reviewed: Mar 12, 2025

Email Fike Rehman  |  50-65 years of age  |  Experience level: 2-5 safaris

Truly memorable trip
5/5

I booked a three day Gorilla Trekking / Golden Monkey trip with Frena adventures in late February. It turned out to be an amazing adventure. It was a pleasure working with Fred (my initial contact at Frena) and Rodney (my driver for three days). Fred promptly responded to all my queries as we handled all the logistics /payments and planning of the trip over whatsapp. There were no surprises and things happened exactly as they were described to me.

My driver, Rodney was also outstanding. I was the only traveler on this trip and had the entire van to myself. Rodney was easy going and very knowledgeable. He was always on time and communicated very well. We chatted the entire way about so many things and I learned lot about the countries of Uganda/Rwanda, the history, politics, the people, the wildlife, he even told me exactly where the bottled water they provided me came from. He also worked with the Ranger personally for my pick up and drop off at the Bwindi Impenetrable forest for the Gorilla trek. I was again, a solo hiker on the Gorilla trek when we went looking for Gorillas. Coming in contact with these majestic apes in the wild was a amazing experience.

Golden Monkey trekking in Rwanda the next day, also went without a hitch and was so much fun.

I would definitely consider Frena Adventures for any future safaris and absolutely recommend them to anybody.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 117
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 1
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Frena Adventures, not SafariBookings
  • The tours offered by Frena Adventures are subject to their terms & conditions