Our Safari Jeep
Frena Adventures
- Office In:
- Size:
- 5-10 employees (Founded in 2018)
- Member Of:
- UTB & KCCA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $120 to $500 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
AE
Email Jayanti | 35-50 years of age | Experience level: 2-5 safaris
Soured our hard earned vacation
Fred and Eddie have managed to sour our hard earned trip to Rwanda and Uganda.
I booked the 5 day mid-range itinerary with Frena. I sent our tickets to Fred as soon as i booked it (a month ahead of our trip), he ignored our flight time and added chimp tracking, which we only got to know, was never possible after meeting Eddie, the tour guide. He refunded the money but was so vague and indirect and not sorry about this and rudely told me to research pricing of the chim tracking.
The car was a very uncomfortable van, making the long drives uncomfortable and unsafe! the front seat snapped back multiple times on my husband’s feet. Eddie never apologized, never did anything about it. Even the roof that was propped up for the game safari, came slamming down and thankfully we werent standing at that time, all because he forgot to engage the safety lock and again, never apologized.
Eddie had no interest in communicating the plan of the day, change in plans, any delays etc, we just had to figure it out. Day 2, i asked him about lunch enroute and he told me we will have late lunch at the lodge, we reached at 5pm, and due to his communication mishap, they had not prepared lunch. All he said was “why dont you have an early dinner by 6?” No apologies again.
The last day, he made us leave our lodge at 6:30 for a 6 hour drive, reaching the airport 5 hours before our flight (im sure he knew they dont even let you in) under the pretense that we may get traffic, when he actually wanted to get to Kampala sooner.
FI
Email Juhani | 50-65 years of age | Experience level: first safari
Excellent service
Very reliable and good service. Our guide/driver was experienced at guiding and was able to create a safe and exciting trip for us.
Good value for the money.
US
Email Catherine | 65+ years of age | Experience level: over 5 safaris
Helpful tour operator in Rwanda,
Excellent communication with Fred. Tour well organized. Driver was reliable.
CA
Email Harry | 35-50 years of age | Experience level: 2-5 safaris
Great tour
Gorilla trekking was incredible and our hotel stops in Bwindi and Bunyonyi were nice, clean and comfortable. Our driver, Farouk, was accommodating and allowed us to deviate from our set itinerary (we wanted to check out a tea plantation instead of a Kigali tour). Communication with Fred was also quick and easy. Our only suggestion would be for better organization in terms of specific locations - we were supposed to go to a viewpoint on the Twin Lakes but weren’t sure where that was. That being said, our driver ensured we still found a scenic viewpoint.
US
Email Orlin | 35-50 years of age | Experience level: first safari
Helpful in other ways besides the Safari
We had a great time on our Safari, which was Muchison Falls Big 5 plus Chimanzee tracking. It included a boat trip to the falls, which I highly recommend, the ranger guide on the boat was great. The guide at the Rhino Zoo was also great. Our driver from Frena was not a driver-guide and he did not talk much, but he got us there and back safely and knew where to find the lions. The Lodge we stayed at on the outside of the park had spactacular views and exceptionally nice staff. We left our doors open the second night, in order to be cooler and slept very good.
Frena advised us on things to do besides the Safari, in eastern Uganda (climb Tororo rock) which was great.
Email Robert Malusha | 20-35 years of age | Experience level: first safari
Customer and pocket friendly
I happen to have traveled to Uganda on a short business trip and within a short notice Frena Adventures was able to plan a safari for me and my colleagues , excellent customers service both from
Our contact Fred and he’s safari guide.
Email Adam Butler | 35-50 years of age | Experience level: first safari
Once in a lifetime experience!
Yesterday we returned from our trip to Rwanda and Uganda via Frena Adventures and hosted by Ronald (what a guy!!!). We spent the first day with Golden Monkeys and the second day with the Mountain gorillas. It was without a doubt the best trip of our lives (and we try to go away as much as we can). Ronald was an absolute legend, he made us feel welcome, comfortable and safe. He knew when we needed to rest and when we wanted a good chat. He also had some big tunes playing in the car when we needed it!!. It wouldn’t have been the same trip without Ronald and Frena. Our plan is to go back again when we can to see the chimps.
DE
Email Thomas | 50-65 years of age | Experience level: over 5 safaris
Great Experience and Best Service
Many thanks to Frena Adventures for this great trip. The dialog with Fred, the owner of the agency, was always professional and every question was answered very promptly.
A Uganda trip was tailored exactly to our wishes and all my ideas were taken into account. The selected lodges and hotels were all good, very good or top class! The Turaco Treetops Lodge in Kibale deserves special mention here. An incredibly beautiful jungle hotel in the middle of the forest. That alone is an experience in itself.
Our driver Ronald also deserves extra praise. He was always available and guided us very well and safely through Uganda. And anyone who has seen or even experienced the traffic in Uganda knows what I'm talking about. We felt we were in good hands at all times. We have traveled to several African and Asian destinations (including Bangkok!), but the roads and driving styles in Uganda are in a class of their own. The closer you get to the cities, the worse it gets. Driving directions, traffic signs and traffic lights are at most a friendly recommendation, but depending on the time of day and day of the week, little or no attention is paid to them. And Ronald has the full picture. After a day at the latest, we adopted the African serenity and the journey became a pure pleasure, no matter who comes towards you when, where and in which lane or takes your right of way as a matter of course. And if something didn't go as planned, which can happen in Central Africa, an innovative solution was sought and always found.
In addition to the numerous birds, antelopes, zebras, crocodiles, hippos, warthogs, elephants and giraffes, we were also able to marvel at lions, leopards and chimpanzees (at close range!).
The scenic beauty of the Nile Valley, the highlands, the jungle and the numerous waterfalls etc. also speak for themselves, and you can't help but be amazed. And above all, there are the incredibly poor, but always friendly and smiling people, especially the countless children.
To sum up: An all-round unique and fantastic experience.
CN
Email Zheng Wu | 35-50 years of age | Experience level: 2-5 safaris
Very good experience with this Safari tour
This gorilla and the chimpanzee tracking is amazing. Company designed the reasonable road to me so I can forget the tired on this trip far from China. especially thank you to My guide Ronnie, he is a good guy, he helped me a lot.
Email Jazz | 50-65 years of age | Experience level: first safari
Amazing tour. Everything was perfect!
Ronald was our driver and he was terrific. Always on time and courteous and I had a great time joking with him. He made the tour so much more fun. Communication, service was to notch. Great value for money.