Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 100
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 100 Reviews
Bea   –  
Hungary HU
Visited: September 2024 Reviewed: Sep 13, 2024

Email Bea  |  35-50 years of age  |  Experience level: first safari

Highly recommended tour operator
5/5

I had the trip of my life, thank to Frena Adventures:) Fred, the owner, so patiently organized the tour as per my wish.
My tour guide, Ronnie, is very knowledgable and explained to me everything I needed to know either about the daily programs or about local particularities in Rwanda and Uganda.
I did golden monkey trekking in Rwanda, gorilla trekking in Uganda that was the experience of my life😍 it was also very useful that Ronnie explained me a night before how the trek will look like as on spot not all the information is clear. We did game drives in Queen Elisabeth national park, Ronnie managed to find leopard that luckily even passed by our car...I am still shocked from that experience too as it is quite hard to find leopards...and on top of that we saw lions, elephants, buffalos and monkeys🥰
The boat safari in Kazinga channel was even better than I expected, besides the beautiful scenery we saw many hippos, elephants and buffalos on riverside.
On my 5th day we went to chimoanzee trekking that was the cherry on top of my 5 day tour safari.
The lodges where we stayed were all dreamy, close to nature, some were inside the national parks with amazingly kind staff.
Words cant tell how greatful I am for this trip, a thousand thank you Frena Adventures to make my dream come true🫶🏻❤️

Adrian   –  
Canada CA
Visited: September 2024 Reviewed: Sep 11, 2024

Email Adrian  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent!
5/5

My wife and I had a fantastic time on our honeymoon with Frena Adventures! We did a 2 day trek in Rwanda and Uganda, and our guide Farouk was amazing! He was perfect and we were so lucky to have him as our guide! It was a wonderful way to kick off the honeymoon. Farouk was very knowledgeable, made us feel so comfortable, and was a fantastic driver!

Langdon   –  
Australia AU
Visited: August 2024 Reviewed: Sep 2, 2024

Email Langdon  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic experience, great guide, good value
5/5

We took a 6 person private tour with Frena through Rwanda and Uganda. Our itinerary started with the Golden Monkeys in Rwanda before doing a Gorilla and Chimpanzee trek in Uganda. We also had a boat ride on Lake Bunyonyi and the Kazinga Channel and a game drive in Queen Elizabeth NP. We had a fantastic time on the tour, the Gorilla and Chimpanzee treks were the highlights. We'd also highly recommend our guide (Ronald) who was excellent at making sure the trip ran smoothly, providing us with information throughout the journey and answering our many question in depth. One area for improvement would be with the Frena head office. While our experience was still smooth some of their communications could have contained more detailed / organised.

Erica   –  
United States US
Visited: August 2024 Reviewed: Aug 31, 2024

Email Erica  |  20-35 years of age  |  Experience level: first safari

Wonderful tour!
5/5

Frena adventures was wonderful to work with. Very responsive and everything during the tour went smoothly. Our guide Ronald was wonderful and took great care of us during our 4 day Rwanda and Uganda trip. Would definitely use them again!

Kyle   –  
United States US
Visited: August 2024 Reviewed: Aug 8, 2024

Email Kyle  |  20-35 years of age  |  Experience level: first safari

Farouk was an excellent guide. Very friendly, knowledgeable, and trustworthy.
5/5

Our adventure in Rwanda and Uganda with Frena was magnificent. Our guide Farouk consistently exceeded our expectations. He drove us many hours throughout Uganda and Rwanda while sharing the rich history and culture of both nations. The gorilla tour itself in the Bwindi national forest was out of this world spectacular. We were a mere 5 feet away from a family of gorillas including 2 babies. My wife and I had such an amazing time. We highly recommend this tour to anyone and are already considering to go back in a few years.

Medric   –  
Australia AU
Visited: August 2024 Reviewed: Aug 6, 2024

Email Medric  |  35-50 years of age  |  Experience level: over 5 safaris

Great Experience
5/5

We travelled as a group of 6: 3 couples, with Frena Adventures from Kigali (Rwanda) to Bwindi Impenetrable Forest to hike with the Endangered Mountain Gorillas, where we also did a Batwa Village Cultural Visit. The experience was second to none. The next day, we travelled to Volcanoes National Park to see the Golden Monkeys. Again, exceptional (though, after the gorillas a bit vanilla 😉) Ronald, our driver and guide was friendly, a good driver, knowledgeable and very helpful. The mini-bus he drove was comfortable and clean. The accomodations (mid-range) were great, as were all the meal inclusions and endless bottled water provided. Would warmly recommend Frena Adventures

Tuomas   –  
Finland FI
Visited: June 2024 Reviewed: Jul 30, 2024

Email Tuomas  |  20-35 years of age  |  Experience level: first safari

Unforgettable 4-Day Safari with Frena Adventures
5/5

We had an absolutely wonderful 4-day safari with Frena Adventures. From start to finish, everything was very well organized. The breathtaking scenery in Uganda and Rwanda left us in awe, with lush landscapes and diverse wildlife that made every moment unforgettable. Our guide, Gerald, was great - knowledgeable and friendly. Our only regret is not having spent more time there. We highly recommend Frena Adventures for anyone looking to embark on a memorable safari.

Marion   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 24, 2024

Email Marion

Very well organised tour
5/5

We booked a 3 day gorilla trekking tour online with Fred and had an incredible time! Ronnie picked us up from the airport and took us to different activities planned around our timings and interests, was really nice and a great driver. Everything went really smoothly with no surprises. This was my 12th country visited in Africa and probably the best experience I’ve had.

Ben   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 23, 2024

Email Ben  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent tour operator
5/5

Fred was very easy to communicate throughout the initial process. Very quick to answer all questions and we adapted our itinerary a number of times which he was very accommodating with. The collection at the airport was swift and easy with Ronnie, our tour guide and driver. Every day Ronnie would provide clear instruction on the next day including timings and for each activity. Ronnie was also very excellent at driving in some tough conditions. He was always happy to help with the many questions we had. Thank you Ronnie and Fred for a wonderful experience

Michelle Gunderson - Miller   –  
United States US
Visited: July 2024 Reviewed: Jul 16, 2024

Email Michelle Gunderson - Miller  |  35-50 years of age  |  Experience level: first safari

Fantastic experience with our guide, Ronald!
5/5

We had an absolutely amazing time on our Frena tour with our guide, Ronald. From the moment I contacted Fred, the owner, I got quick responses. He answered all my questions and let me make adjustments to our itinerary until it fit exactly what we wanted. We flew into Entebbe, and Ronald picked us up at our hotel. We did a 10 hour drive to Bwindi and Ronald answered literally ANY question we had for him. He brought us to a delicious Ugandan buffet, helped us withdraw cash from the ATM, and made sure we had everything we needed during that long drive.

We spent 2 nights in Bwindi at a beautiful lodge with the most incredible views for our gorilla trek. Prior to the trek, Ronald informed us exactly how it would happen, so we were never unsure or confused when we arrived. From there, we stayed 2 nights near Queen Elisabeth National park where Ronald took us on multiple game drives and did everything he could to make sure we saw as many animals as possible. He was so good at spotting the animals and stopped and slowed down anytime we wanted photos and videos. He completely catered to us and made the experience so amazing by telling us all about the animals we were seeing and again, answering all of our questions. The lodge was absolutely stunning and we fell asleep to the sounds of hippos every night! We also did a channel cruise while there where we were literally within 10-20 feet of hippos and elephants and so many birds. We spent our last night in Kibale at yet another gorgeous lodge. We did chimpanzee trekking there (which I recommend—it is just as amazing as the gorillas, but is easier!). We drove by other tourist vehicles that had a lot of tourists inside and felt so spoiled by our private tour with Ronald!

A few things:

1. We were in a tourist van that had a roof that popped up. We thought it was great, but I guess some have been disappointed in the past we were told. Ronald mentioned that you can request other types of vehicles. So be sure to ask Fred about that. But the van was comfortable for our long drives and it was perfect for our game drives.

2. This company is owned by a man from Uganda. I wanted our money to stay in Uganda, so I chose Frena.

3. The lodges all provide three meals a day. We were never hungry.

4. Fred is running the whole thing, so don’t be concerned if it takes a day or two to hear back from him. It’s only him answering all the emails!

5. You won’t be connected with your driver until the night before. Don’t worry! I was a little stressed about that, but you’ll get a what’s app message connecting you, and once connected, you’ll always get responses from your driver when you’re not with them.

6. I felt so safe being shown around by Ronald. A lot of people told us we should stay in Rwanda instead, claiming Uganda isn’t safe. We never once felt unsafe.

7. It literally is a private tour. I honestly didn’t realize this until a few months after we booked!

8. You pay half the tour when you book. You pay the second half later. If you plan to pay when you arrive, you must do so in cash. So be sure to ask BEFORE YOU LEAVE if you don’t want to be carrying thousands of your currency abroad. My friend who used Frena warned me of this, so we just paid with card a month before our trips.
9. When you’re on the treks, a lot of tipping is expected by the other people involved, so bring small bills (they accept US dollars, euros, and pounds).

Again, I cannot recommend Frena enough. I seriously felt like Ronald was just our friend showing us around his home country. We saw so many amazing animals and had so much fun while doing it. Do not hesitate—book Frena! Look at my photos to see how great it was!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 100
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 1
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