Reviews

Sort By: Date Most Helpful Rating 31-40 of 112 Reviews
Mark   –  
United States US
Visited: August 2021 Reviewed: Aug 22, 2021

Email Mark  |  50-65 years of age  |  Experience level: 2-5 safaris

Very Honest Tour Operator That Communicates With You Very Often and Well
5/5

We booked a 3 day Gorilla treking tour with Fred (Frena Adventures) that was to begin in Kigali, cross the Uganda border, trek with Gorilla's in Bwindi National Park. Flying into Kigali, Rwanda is much closer to Bwindi than flying into Entebbe. Anyway we had the trip booked for a party of 7, and due to the COVID pandemic (which seems to never end) kept the border closed and made getting into Uganda very difficult from Tanzania or Kenya due to all the additional testing we'd need to do.

Long story short, Fred was with us the entire time. As things arose, we could email him, and he'd respond promptly. We made a down payment on our tour, and due to all the circumstances, we had to cancel, and Fred was very good about refunding an agreed amount of money. It was very fair with us. I felt all along that Fred was a very honest man, and doing all he could to work things out with us. Like I mentioned earlier, he was quick to communicate. We didn't actually take this tour, but we have been working with Fred from January - August 2021, and I feel I have a really good idea of what kind of a man he is and company he runs.

We plan to do this Gorilla treking tour sometime, and we will plan to do it with Frena Adventures.

Orlin   –  
United States US
Visited: December 2020 Reviewed: Jan 13, 2022

Email Orlin  |  35-50 years of age  |  Experience level: first safari

Helpful in other ways besides the Safari
4/5

We had a great time on our Safari, which was Muchison Falls Big 5 plus Chimanzee tracking. It included a boat trip to the falls, which I highly recommend, the ranger guide on the boat was great. The guide at the Rhino Zoo was also great. Our driver from Frena was not a driver-guide and he did not talk much, but he got us there and back safely and knew where to find the lions. The Lodge we stayed at on the outside of the park had spactacular views and exceptionally nice staff. We left our doors open the second night, in order to be cooler and slept very good.
Frena advised us on things to do besides the Safari, in eastern Uganda (climb Tororo rock) which was great.

Faizal   –  
South Africa ZA
Visited: January 2022 Reviewed: Feb 2, 2022

Email Faizal

GORILLA TREKKING TOUR
5/5

We booked the 3 day gorilla trekking tour. It was an awesome once in a lifetime experience
Fred, the director of the company was hands on , efficient and catered for all our needs.
Highly recommend this company for the gorilla trekking tour

Jonathan   –  
Norway NO
Visited: July 2022 Reviewed: Jul 13, 2022

Email Jonathan  |  20-35 years of age  |  Experience level: first safari

The tour operator was great. Always available and extremely professional.
5/5

I was fortunate enough to have an amazing and experienced guide with the name of Ronald on the trip to Murchison Falls National Park . Ronald made the trip memorable with his knowledge of the different animals and calm and polite manner. All in all great experience.

Douaa   –  
United Arab Emirates AE
Visited: July 2022 Reviewed: Jul 22, 2022

Email Douaa  |  35-50 years of age  |  Experience level: 2-5 safaris

It was just amazing!
5/5

I highly recommend

Uganda is an amazing country unfortunately not many people know about it :)

They are so professional and friendly I’ve spent a wonderful time.

If I’ll go to Uganda again I’ll definitely go with them

Ronald Metev   –  
Canada CA
Visited: June 2022 Reviewed: Sep 16, 2022

Email Ronald Metev  |  35-50 years of age  |  Experience level: first safari

Amazing experience
5/5

Felt safe the whole time during this tour and got to see so much. My girlfriend and I did a private tour which we would recomend to anyone

Harry   –  
Canada CA
Visited: September 2022 Reviewed: Sep 18, 2022

Email Harry  |  35-50 years of age  |  Experience level: 2-5 safaris

Great tour
4/5

Gorilla trekking was incredible and our hotel stops in Bwindi and Bunyonyi were nice, clean and comfortable. Our driver, Farouk, was accommodating and allowed us to deviate from our set itinerary (we wanted to check out a tea plantation instead of a Kigali tour). Communication with Fred was also quick and easy. Our only suggestion would be for better organization in terms of specific locations - we were supposed to go to a viewpoint on the Twin Lakes but weren’t sure where that was. That being said, our driver ensured we still found a scenic viewpoint.

Teal Atkin   –  
United States US
Visited: June 2022 Reviewed: Sep 24, 2022

Email Teal Atkin  |  20-35 years of age  |  Experience level: 2-5 safaris

You can be sure to get the best tour package, on Frena Adventures
5/5

I used to doubt the quality of tour packages and tour operators in Uganda. But that changed when I came in contact with Frena Adventures. Frena is a tour company based in Entebbe and it is hard to find a better tour operator in Entebbe. Not only are they affordable, they also offer excellent tour services. You will get the best tour guide in Entebbe, Mine was Elvis. You will get to visit Queen Elizabeth and the Nile River. You will get to visit the Murchison Falls and even the Kibale Forest National Park. With Frena, you can be sure to get the best tour packages in Entebbe.

Teal Bake   –  
United States US
Visited: March 2022 Reviewed: Sep 24, 2022

Email Teal Bake  |  35-50 years of age  |  Experience level: over 5 safaris

Their tours are guaranteed to be thoughtful, personalized and informative.
5/5

I took a nine days tour, including bird watching at Bigodi Swamp and Queen Elizabeth National Park, game drives in Queen Elizabeth National Park, and boat rides on Lake Bunyonyi. Also their guides have excellent knowledge. They are experts in customized tours, and provide services for individuals, families, and corporate groups. Their tours are guaranteed to be thoughtful, personalized and informative.

Romana Bark   –  
United States US
Visited: April 2022 Reviewed: Sep 25, 2022

Email Romana Bark  |  20-35 years of age  |  Experience level: 2-5 safaris

We loved the experience with them
5/5

We loved our experience with them. We were picked up from the airport by a driver Ronald and brought to our lodging. The staff were very friendly and the driver was very knowledgeable. We were very lucky to see many Chimpanzees in Nyungwe Forest. We were able to go on the canopy walk and it was all very exciting. We were able to get some great pictures and the whole tour was well organized.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 1
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