Reviews

Sort By: Date Most Helpful Rating 41-50 of 112 Reviews
Sanne   –  
Norway NO
Visited: July 2023 Reviewed: Jul 10, 2023

Email Sanne  |  20-35 years of age  |  Experience level: first safari

Knowledgeable, friendly and service minded
5/5

Very reliable, good service and value for money. The gorilla and Safari experience was amazing.

Jobathan   –  
Norway NO
Visited: July 2023 Reviewed: Jul 10, 2023

Email Jobathan  |  20-35 years of age  |  Experience level: 2-5 safaris

A professional tour operator with a lot of experience.
5/5

Had an amazing trip. Would recommend Frena adventures to everyone wanting a great experience either it be gorilla trekking or safari in Queen Elizabeth national park. I did both this year.

With Frena i got great service, easy communication and guide(s) with so much lokal knowledge that the car ride it self is very enjoyable. The trip was amazing and definitely worth the money.

Patricia G   –  
Chile CL
Visited: June 2023 Reviewed: Jul 7, 2023

Email Patricia G  |  50-65 years of age  |  Experience level: first safari

Awesome experience
5/5

We booked the 4 day Ruanda-Uganda with Gorilla trekking and Queen Elizabeth NP, that was perfectly scheduled for us (me and my daughter), Thanks to fluent communication with Fred, that answered all my questions and inquieres on time. But the utmost part was our guide Champion, a 5 star guy who really made us the trip, his knowledge and experience about animaos and the land and also his friendliness. We enjoyed our time being with him and also of course, the amazing animals we saw, which he always knew where and what to look at!

Jayanti   –  
United Arab Emirates AE
Visited: June 2023 Reviewed: Jul 2, 2023

Email Jayanti  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Jayanti and not that of SafariBookings.
Soured our hard earned vacation
1/5

Fred and Eddie have managed to sour our hard earned trip to Rwanda and Uganda.
I booked the 5 day mid-range itinerary with Frena. I sent our tickets to Fred as soon as i booked it (a month ahead of our trip), he ignored our flight time and added chimp tracking, which we only got to know, was never possible after meeting Eddie, the tour guide. He refunded the money but was so vague and indirect and not sorry about this and rudely told me to research pricing of the chim tracking.
The car was a very uncomfortable van, making the long drives uncomfortable and unsafe! the front seat snapped back multiple times on my husband’s feet. Eddie never apologized, never did anything about it. Even the roof that was propped up for the game safari, came slamming down and thankfully we werent standing at that time, all because he forgot to engage the safety lock and again, never apologized.
Eddie had no interest in communicating the plan of the day, change in plans, any delays etc, we just had to figure it out. Day 2, i asked him about lunch enroute and he told me we will have late lunch at the lodge, we reached at 5pm, and due to his communication mishap, they had not prepared lunch. All he said was “why dont you have an early dinner by 6?” No apologies again.
The last day, he made us leave our lodge at 6:30 for a 6 hour drive, reaching the airport 5 hours before our flight (im sure he knew they dont even let you in) under the pretense that we may get traffic, when he actually wanted to get to Kampala sooner.

Zhongyu Lou   –  
Switzerland CH
Visited: April 2023 Reviewed: May 6, 2023

Email Zhongyu Lou  |  35-50 years of age  |  Experience level: first safari

The tour is fantastic and the guide is excellent!
5/5

The tour was amazing! We have 7 days guided tour with Frena Adventures. We saw the gorillas in Bwindi. We saw lions eating buffalo in queen Elizabeth National park. I waked up one day with a hippo lying next to my window. It was fantastic experience.

I have to mention that our driver Ronald did a great job. He is not only a good driver, but also a very knowledgeable guide. He know how to find the animals. He answered all the questions we had about everything. He is friendly, funny and honest. I am very happy to have him with us for 7 days.

I would like to highly recommend Frena Adventures.

Lin   –  
United States US
Visited: May 2023 Reviewed: May 4, 2023

Email Lin  |  20-35 years of age  |  Experience level: first safari

Great tour
5/5

Nice tour overall: good communication, reasonable price, and the gorillas were lovely; got to see a silverback up close!

Mengye   –  
United States US
Visited: May 2023 Reviewed: May 4, 2023

Email Mengye  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing 1-day trip to Agakera and Lake Ihema
5/5

TLDR; Our 1-day trip to Agakera was amazing and zero regret. Highly recommended.
The trip was well planned. Our tour guide is Gerald who is an awesome guide and takes great photos. We have everything in 1-day so a lot of driving (from and back to Kigali). We started at 6:30am, and did around 2 hours game drive. We were able to see a lot of animals, including giraffes, baboons, zebras, buffalos, and the rarely seen leopard. After lunch we did an hour boat ride and saw hippos, crocodiles and many birds. It was so many things packed in one day. We are very satisfied with everything. The only downside is that it seems that I wasn't told to take the covid test (required to enter the park) but it gets sorted out eventually.
We return to our hotels safely in the evening. We highly recommend the service provided by Fred and Gerald from Frena Adventures.

Mario   –  
Cyprus CY
Visited: April 2023 Reviewed: May 4, 2023

Email Mario  |  20-35 years of age  |  Experience level: 2-5 safaris

Epic
5/5

This tour was one of the best experiences of my life. I loved every minute and Frena and Ronald (guide) made sure everything went perfectly. I would rate this tour best on relatability, professionalism and value for money. My guide Ronald was the best person I could have with me on this experience. Ronald was more than a tour guide he was a friend who I laughed and had fun with. I will definitely book again with Frena and Ronald for any future experience.

Jev   –  
Switzerland CH
Visited: April 2023 Reviewed: May 1, 2023

Email Jev  |  35-50 years of age  |  Experience level: first safari

amazing tour in Uganda and Reanda
5/5

Our 7 day tour included Bwindi, Queen Elizabeth NP and Akagera NP. It was just wonderful! We saw gorillas from close distance and in the open (staying close to a huge silverback felt very special), lions devouring a buffalo, plenty of hippos (one eating grass next to our bungalow), chimps, baboons etc. Our driver Ronald did a great job by showing us animals and cultural things and explaining stuff. He is such a friendly, intelligent, funny guy, and it was great to have him around. He became a friend in these 7 days. Thank you Ronald for everything!

This tour was one of the cheapest I could find, but it turned out to be high quality. The car was very comfortable, hotels were more than decent (some felt luxurious), and the planning was great. Ronald is very reliable and knowledgable, and we never felt that he was trying to save money on our tour and experiences.

I would definitely recommend Frena Adventures.

Maria   –  
United States US
Visited: April 2023 Reviewed: Apr 9, 2023

Email Maria  |  20-35 years of age  |  Experience level: first safari

Ronald was an excellent driver
5/5

Frena adventures provided exactly what we needed! We already had our trip planned but needed transportation. Ronald picked us up from Kigali Airport, drove us around Kigali then to Volcanoes National Park, Lake Kivu, and back to Kigali during our 4 day trip. He made the trip easy and carefree. Highly recommend!

Average User Rating
5.0/5
Rating Breakdown
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  • 1 star 1
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