Reviews

Sort By: Date Most Helpful Rating 11-20 of 29 Reviews
Jennifer   –  
United States US
Visited: December 2023 Reviewed: Feb 15, 2024

Email Jennifer  |  50-65 years of age  |  Experience level: 2-5 safaris

Crystal was responsive and went above and beyond in order to plan and execute the perfect trip!
5/5

Crystal booked my accommodations with Serena Hotels in Masai Mara, Amboseli, and Lake Elementaita complete with full-board for two people. Grace was my contact and she was fabulous. I have never wired money before and she was available for all my questions (and problems) even with the time difference. She walked me through and communicated with me to ensure everything was completed correctly. The Serena Hotel chain is beautiful but our schedule needed a little flexibility... especially on meals. Grace was very happy to work with the hotel in Amboseli to make changes to our schedule. (Instead of having lunch the first day, we received a credit and had lunch on our last day there.) We also were able to get a packed lunch in Lake Elementaita. If you want a very nice hotel with great views, good food, and nice service, choose Serena. The staff are so nice and welcoming, no request is too much for them to assist with. I am not sure if it was Crystal's magic but while there I got to check off three things on my bucket list. In Amboseli, we found Craig, the majestic bull elephant, and the clouds cleared and I was able to see the mountain. It was a perfect ending to a pretty spectacular trip. I highly recommend Grace and Crystal Tours.

Damola   –  
Nigeria NG
Visited: November 2023 Reviewed: Dec 20, 2023

Email Damola  |  20-35 years of age  |  Experience level: first safari

Very Interesting and interactive
5/5

The tour guard gave us detailed explanation and history about Kenya, its worth the experience

Ita Duron   –  
United States US
Visited: November 2023 Reviewed: Dec 19, 2023

Email Ita Duron

Kind and knowledgeable
5/5

I can only compliment Crystal Voyage for their professionalism, patience and customer service.The staff in the main office are logistical masterminds and made everything connect smoothly, while my tour guide was sincerely invested in making my day a memorable experience. Although, as much as he searched, the tiger never appeared, I enjoyed a most beautiful experience during the safari. Thank you very much to Crystal Tours.

Aminat   –  
Nigeria NG
Visited: November 2023 Reviewed: Dec 12, 2023

Email Aminat  |  20-35 years of age  |  Experience level: first safari

Very engaging and nice
5/5

I thoroughly enjoyed the experience...............

Mercy Karani   –  
Kenya KE
Visited: August 2023 Reviewed: Dec 5, 2023

Email Mercy Karani  |  20-35 years of age  |  Experience level: first safari

Everything was so well organized from the beginning to the end
5/5

They planned the tour and our Lunch so perfectly.

The driver was so well informed about the animals in park and the histories of various birds.

Our lunch at the park was also amazing. My teammates and I really enjoyed the game drive and can recommend Crystal tours for all travel needs!

Lali N   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 5, 2023

Email Lali N  |  35-50 years of age  |  Experience level: 2-5 safaris

Very knowledgeable and very friendly, it was an informative tour
5/5

I reached out to Crystal Travel on instagram after seeing a youtube video where they were mentioned. From the initial contact to us landing in Nairobi the communication was good. We did half day National Park tour with lunch and it was a fab afternoon for my family and I. Would definitely recommend Grace and her team. Asante sana!

Jennifer   –  
Nigeria NG
Visited: November 2023 Reviewed: Nov 27, 2023

Email Jennifer

He was very engaging, provided valuable information and creating memorable moments
5/5

Crystal Tour and Travel is an exceptional travel agency that deserves high praise for their outstanding services. Even from enquiries, I was met with professionalism and efficiency. The staff at Crystal Tour and Travel are knowledgeable, friendly, and go above and beyond to ensure customer satisfaction.

Ijeoma   –  
Nigeria NG
Visited: November 2023 Reviewed: Nov 23, 2023

Email Ijeoma

The tour operator was polite and nice.
4/5

Amazing services. You get value for your money, and they are reliable.

The tour was amazing. I will definitely do it again on my next trip.

Cess   –  
Kenya KE
Visited: June 2023 Reviewed: Nov 23, 2023

Email Cess  |  20-35 years of age  |  Experience level: first safari

Fantastic experience
5/5

The itinerary was well planned, exceptional customer service. Crystal tours were so responsive to all our inquiries before the trip and addressed our concerns promptly.

Adedayo   –  
Nigeria NG
Visited: November 2023 Reviewed: Nov 20, 2023

Email Adedayo  |  20-35 years of age  |  Experience level: first safari

Expert travel orchestrators, crafting seamless journeys.
4/5

Crystal Tour and Travel exceeded expectations — stellar communication, impeccable service, excellent value, unwavering reliability, and an unforgettable tour. Highly recommend!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 25
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Crystal Voyage, not SafariBookings
  • The tours offered by Crystal Voyage are subject to their terms & conditions