Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 25
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 25 Reviews
Nick Guldstrom   –  
Sweden SE
Visited: May 2019 Reviewed: Aug 20, 2019

Email Nick Guldstrom  |  35-50 years of age  |  Experience level: over 5 safaris

Waaaoh...full of fun and adventure. Can't wait for our next tour
5/5

Crystal offered greatest experience we've ever had with my family.
The whole package was well managed with quite Versant tour guides and quite affordable.

It was just fun,fun,fun!!

Martin   –  
United Kingdom UK
Visited: November 2019 Reviewed: Nov 8, 2019

Email Martin  |  50-65 years of age  |  Experience level: first safari

Caring, extremely helpful when other major travel agencies let me down
5/5

Excellent communications and worked beyond expectations to ensure travel etc correct

Naomi   –  
Sweden SE
Visited: December 2019 Reviewed: Jul 22, 2022

Email Naomi  |  35-50 years of age  |  Experience level: 2-5 safaris

She is very kind and efficient at her work.
5/5

Had the best time with family and friends Malaysia and Singapore tour was a blast.Everything was well planned from transportation, transfers, and sightseeing.

A Nzioki   –  
Kenya KE
Visited: April 2022 Reviewed: Aug 2, 2022

Email A Nzioki  |  20-35 years of age  |  Experience level: over 5 safaris

Master planner and executor, :-)
5/5

Grace is the ultimate plug-anything travel and vacations. You only need to give a brief, sit back and let her work her magic.

Thank you Grace for always going beyond our expectations and ensuring a smooth process from travel, transfers, check in, stay and travel back.

Scholar   –  
United States US
Visited: June 2022 Reviewed: Aug 9, 2022

Email Scholar

Reliable and efficient.
5/5

the communication with the agent was very prompt and very informative. the services were excellent.
Any queries i raised were attended to without complain.
The package that i was given was affordable.
i would recommend them.

Robert   –  
Kenya KE
Visited: March 2021 Reviewed: Aug 10, 2022

Email Robert  |  35-50 years of age  |  Experience level: over 5 safaris

Involved
5/5

Crystal Tour were very helpful in providing options and detailed information. when it came time to coordinate the trip they were there all the way.

My fiancee and I loved the selections of destinations provided by Crystal tours and the personalised service.

Hazel Siromoni   –  
India IN
Visited: February 2023 Reviewed: Mar 7, 2023

Email Hazel Siromoni  |  50-65 years of age  |  Experience level: first safari

Efficient, personalized attention, high standards of service
5/5

Grace of Crystal tour planned our itinerary to the every detail. Such personalized service was given and so much of care was taken in ensuring that our travel experience was the best.
I was very impressed the prompt trouble shooting happened in a situation finding an absolutely fantastic alternate solution.
Kudos to crystal tours and especially Grace who took care of our bookings.
Highly recommend to all friends and any one considering their services. You would not be disappointed.
Thank you Grace and thank you Crystal tours for making mine and my daughters memorable trip.

Sana Siromoni   –  
India IN
Visited: February 2023 Reviewed: Mar 16, 2023

Email Sana Siromoni  |  20-35 years of age  |  Experience level: first safari

She was very reliable
5/5

Our experience with Crystal tours was amazing. I recommend everyone to use them when travelling to Kenya. Our tour operators Grace and Joseph were absolutely amazing. We were so lucky to have them. It was one of the most memorable experiences thanks to them. They took care of everything and made sure we were comfortable wherever we went.

Resham Chugani   –  
India IN
Visited: May 2023 Reviewed: Jun 14, 2023

Email Resham Chugani  |  35-50 years of age  |  Experience level: first safari

Masai Mara
5/5

We were a group of 4, traveling with Crystal Tours from Nairobi to Masai Mara and back.
Our experience with the agency has been wonderful.
Right from booking experience with Ms. Grace, to the hospitality from her on arrival, to the splendid experience with our learned & very polite guide Fred is commendable. We highly recommend Crystal Tours for their great service and hospitality.
Thank you and we will surely book you up, whenever we are there in future.
Thanks again and good luck!

bonface   –  
Kenya KE
Visited: August 2021 Reviewed: Nov 20, 2023

Email bonface  |  20-35 years of age  |  Experience level: first safari

Crystal Tours is an outstanding operator that delivers an unforgettable safari experience
5/5

Unforgettable Safari Experience with Crystal Tours and Travel
I cannot express enough how impressed I was with the Safari adventure I recently embarked on organised and planned by Crystal Tours and Travel. The communication and organization from Crystal Tours and Travel was exceptional. The team was responsive to my inquiries, providing detailed information about the itinerary, accommodations and what to expect during the safari. Their attention to detail instilled confidence and excitement even before the trip began.
The highlight of the tour was undoubtedly the visit to Nairobi National park. The knowledgable and passionate guides provided invaluable insights into the park's diverse ecosystem, wildlife and conservation efforts. My experience of the Safari with Crystal Tours and Travel surpassed all expectations.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 25
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 0
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