Reviews

Sort By: Date Most Helpful Rating 231-240 of 311 Reviews
Ferenc   –  
Hungary HU
Visited: February 2022 Reviewed: Feb 24, 2022

Email Ferenc  |  35-50 years of age  |  Experience level: first safari

Best journey of our life
5/5

It was the best journey in our family's whole life. We were with two little children (2,5 and 4,5 years old) and firstly we can't find safari tour who are able to organise safari for as young children. But we had contacted the leader Emmanuel and he made me know everything about the safari.
The driver (David) was very polite and he knows everything about the circle of life of the National Park and Conservation Area. He always ask about the children are OK or not. We have a lot of good hot dishes during the whole safari, It was nice to have a picnic in that area. The driver always know where we are supposed to go in order to see the wildlife. We have seen almost the big five (except Leopard), but the best moment of the safari was that one male and one female lions layed under our jeep in Ngorongoro Crater. It was very-very avesome.
The Lodges was great first night was in the Serenity Hereditary Lodge in a well-suited five stars camp in the middle of the Serengeti National Park. The second night was in the Serena Lodge which has a great view to the Ngorongoro Crater It was avesome to see the animals from the bed.
Everything was really professional and we have the best time in that journey.

Sofia   –  
Chile CL
Visited: February 2022 Reviewed: Feb 17, 2022

Email Sofia  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent Experience
5/5

Wonderful experience, we did a joining group safari camping Tarangire, Serengeti and Ngorongoro, they pick us and drop off in our hostel and we were able to see the big 5 and a lot of other animals, the experience with the gruop was amazing and we made good friends, our guide Mandela was excellent and give us a lot of useful information about everything, and the cook Charles did incredible meals for all of us.
Chatting and arranging everything with Emmanuel was the best, he is a very kind man and he made sure that everything planned went well.

Tariq   –  
Sudan SD
Visited: February 2022 Reviewed: Feb 14, 2022

Email Tariq  |  20-35 years of age  |  Experience level: first safari

Unforgettable experience with true professionals
5/5

Emmanuel is a true professional committed to quality customer service. This company provided me with the experience of a lifetime. My tour guide, Joseph, was amazing as well. He went out of his way to ensure I had the best experience, which I did. He's an intelligent man and a joy to speak with along the journey. He can provide an answer to any question you have regarding the animals.

The accommodation provided in this tour is top notch, especially the second night (if you're doing 3 days).

Overall, this company checks all the boxes. They handle everything from start to finish and really take anyway from the stress of planning it all.

Florian   –  
Germany DE
Visited: February 2022 Reviewed: Feb 10, 2022

Email Florian  |  20-35 years of age  |  Experience level: first safari

3-Day Lodge Safari to Serengeti + Ngorongoro
5/5

I planned my Safari from Germany so I was relying on reviews. I used Safaribookings.com to send requests to several companies. Since I didn’t know whether they would respond I sent out 5 requests. Turned out they were all very attentive, but Emanuel from Crater Explorer exceeded everything. He responded to the request via mail after less than an hour and sent me information via WhatsApp as well. He also provided a lot of pictures and called me several times to make sure all my questions got answered. He’s really interested and you’ll feel very well taken care off.

The payment process was a little confusing since they use Pesapal, which doesn’t work with all mobile providers in Germany (they block them and you get an error shown). After figuring out how to use it I made a down payment of 20% via Pesapal with my credit card and had to add additional money because of 5% fees. The same occurred when I paid the outstanding amount via credit card in Arusha (I did because I didn’t wanna take out that amount of money in cash). So the payment process and fee structure might be something that could be improved but in the end all the money went where it was supposed to, so no deduction here.

Since this was my first Trip to Africa, I didn’t know what to expect and was a little nervous about the upcoming experience. I flew into Arusha and a driver with a private car picked me up there and brought me to the arrival hotel (Venus Hotel) which was very nice and included within the overall price. I got a briefing with Emanuel himself this evening and my pick up scheduled for 6 am the next morning. During the briefing, Emanuel told me that we’ll be a mixed tour from different companies due to the COVID lack of customers

The safari started by collecting all the participants in Arusha and bringing us to a camp site, where we switched from Mini Van to Safari-Truck, meeting up the tour guide (Salim was simply an awesome guy with a lot of experience, which would prove very useful during the Game drives!) and the cook (Abou didn’t really speak English but tried his very best to accommodate all of us perfectly during our trip!) who would join us for the next days. We got a nice breakfast there and then went on our way to the parks.

The Safari itself was just one of the best experiences in my life and I would recommend everyone to do one if he or she gets the chance to do so. Absolutely Incredible!!!

We even had a mixed group regarding the level of comfort (2 including me were staying in tented lodge and lodge and 4 were staying in camp sites). Since you leave very early each morning, you don’t get to have breakfasts at the lodges, which I found a little inconvenient since I got annoyed by the breakfast boxes very quickly and the lodges had great dining. Besides this, the Serengeti Tented Lodge was quiet nice and the Ngorongoro Serena Lodge was simply an over the top exclusive hotel with a stunning view into the crater (and a shower up to European standards which was very nice after a long day of game drives). The drive in between the campsite and the lodge every night made it kind of hard to have nice sit togethers after the safari days but this is totally on COVID, since they usually put together homogenous groups regarding the places where the participants stay.

Again, the Safari experience was just absolutely amazing and I do 100% recommend a Safari in general and Crater Explorer as a Tour operator!

Since Emanuel wasn’t driving with us during the Safari, he decide to drive me to the airport on my departure day himself (together with his wife which, which I thought to be funny) to ask me everything about the safari and whether everything was up to my expectations. Guess that shows how interested he is in his customers well-being and that all things can be figured out with him!

Again, Emanuel, Salim, Abou ( and off course my super awesome Safari group from Sweden, China, and the Netherlands) thank you so much for making this once in a lifetime experience possible! And to come back to the Safari itself, we had a big game rate that was almost unreal (Big Five completed more than once with several sights even of the less common rhino and leopard)

100% recommended!

May Chen   –  
United Arab Emirates AE
Visited: February 2022 Reviewed: Feb 10, 2022

Email May Chen  |  20-35 years of age  |  Experience level: first safari

Trusted safari agency
5/5

The agency took great care of me as a solo traveler. We a lot of cute animals :) saw all big fives. My stay at the lodge inside the national parks were also amazing. This is a trusted company.

Jacqueline   –  
Canada CA
Visited: February 2022 Reviewed: Feb 6, 2022

Email Jacqueline  |  35-50 years of age  |  Experience level: first safari

SPEECHLESS!
5/5

This was BREATHTAKING! Going on this tour has absolutely giving me a humble and great full appreciation for the wonderful Nature and Wild life.
Our World is sooo beautiful with so much that we don’t know until we know…knowing this will forever change your life! Seeing all the animals in there own natural environment is a beauty. They are playful and happy just being themselves and that’s a wonderful thing to witness with my own eyes. Live Love and appreciate Life with all the beautiful Animsls and Nature ❤️.

Gee   –  
Canada CA
Visited: February 2022 Reviewed: Feb 6, 2022

Email Gee  |  50-65 years of age  |  Experience level: first safari

AWESOME!!!
5/5

My wife and i were searching for a affordable price to book for out trip to get to the Safari! Lord and behold we found an amazing company called…
Creator explorer. We started communicating with Emanuel instantly letting him know what we wanted to see and do during this 1st experience to the world most famous Safari
. Emanuel was very attentive and listened to our goals and what we wanted out of this tour. Emanuel is one of the most honest person any one who reach out to him will totally agree…he’s a 1 of a kind! Just by us requesting our goals in this incredible adventure for our 1st time. Emanuel made it all happen for us and the other couples that was travelling with us on the tour and journey to the
Safari and other sights.Our tour guide Malisa was splendid and a Fantastic driver…he took so much time out during our tour explaining educating us about almost every animal purpose and what the eat and do for survival in the Safari.
These two are just Spectacular. In additional to Emanuel & Malisa we also had a fabulous personal Chef that traveled with us and made some delicious 3 course meals for us all each day we were there…he took time out and asked us all what we would like him to make for us that was not on the daily menu and if any of us requested something he would gladly make it and surprised us with it…it was just so amazing. This is and will be my most memorable trip and tour ever!!!

Rense   –  
Netherlands NL
Visited: January 2022 Reviewed: Feb 2, 2022

Email Rense  |  20-35 years of age  |  Experience level: first safari

Awesome, well organised trip with friendly and professional staff
5/5

Amazing trip, food was above expectation, we got great service with transport to wherever we liked. They also helped with other small things like planning. In 4 days we saw the Big Five!! So happy.
Our guide was very experienced and knowledgable. He was able to answer every single question. Tents were fine as well, slept quite good. Would definitely recommend!
Everything ran very smooth. Thanks guys!

Micha Bigler   –  
Switzerland CH
Visited: January 2022 Reviewed: Feb 1, 2022

Email Micha Bigler  |  20-35 years of age  |  Experience level: first safari

Great tour operator
5/5

I spent a six day lodge safari with this tour operator in January 2022. I would definitively recommend to book the safari with crater explorer. There are some extras to the safari, for example the transfer to the airport or the bus station, the two complimentary nights in Arusha or the cook who accompanied us.

Salma   –  
Egypt EG
Visited: November 2021 Reviewed: Jan 31, 2022

Email Salma  |  20-35 years of age  |  Experience level: first safari

Great experience
5/5

We had an amazing trip organized by Crater Explorer. We did the 3 night/4 day safari and saw the big 5. Emmanuel was very responsive to all our messages and inquiries before and during our trip. Even though our package was a mid-range safari, we stayed in 5 star hotels and lodges in Ngorongoro and Marera valley. Only downside was the hotel in Arusha. It was below our expectations regarding cleanliness and service. However, we only stayed there a night before the safari and a night after. Everything else was more than perfect. Would definitely recommend Crater Explorer and Emmanuel!

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