Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 292
  • 4 star 3
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 297 Reviews
Marcel   –  
Canada CA
Visited: October 2024 Reviewed: Nov 20, 2024

Email Marcel  |  20-35 years of age  |  Experience level: first safari

Great experience and well organized.
5/5

My partner and I recently returned from a three-day, two-night luxury private safari with Crater Explore, and we can’t recommend them highly enough! From the moment we arrived, the staff was exceptionally friendly and organized, making us feel welcome and valued throughout our entire journey. Our guide, Chazz, was absolutely amazing—his passion for wildlife and his extensive knowledge made the trip unforgettable. We were treated to clean and comfortable hotels and enjoyed delicious meals. Over our three days, we were fortunate to see every animal we had hoped to encounter, with the only exception being a rhino.

It’s worth noting that the roads during our safari were quite dry and dusty. We did notice many other safari companies on the same routes, resulting in busy roads that kicked up quite a bit of dust. Additionally, while the roads were bumpy once we were in the safari areas, my partner and I found it more amusing than bothersome. Just a little heads up for fellow travelers! Overall, our experience with Crater Explore was nothing short of amazing.

Sara   –  
Germany DE
Visited: November 2024 Reviewed: Nov 20, 2024

Email Sara  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect, from the beginning Till the end
5/5

It was the best experience i ever had. Each Dollar was a good investigation. The guide was very nice, also the accomodation an the food. They picked us up from the airport and brought us to our next accomodation.

I would repeat it every time. Thank you for All.

Romina   –  
Germany DE
Visited: November 2024 Reviewed: Nov 19, 2024

Email Romina  |  35-50 years of age  |  Experience level: first safari

It is the best Company you can Book.
5/5

it was the best two days! we were in Tangire National Park and in Ngorongoro carter. one night was included and we felt very comfortable there. The guides were super nice and did everything with a lot of love! we had great communication beforehand and felt very well looked after! They adapted to our flight times and picked us up from the airport and took us to our accommodation! we paid 5% of the amount in advance and paid the rest in dollars on site! everything went super easy and relaxed. We will come again!

Enric   –  
Spain ES
Visited: November 2024 Reviewed: Nov 11, 2024

Email Enric  |  35-50 years of age  |  Experience level: first safari

All I wanted to know before a Safari
5/5

This is a translation of my review written in catalán. So please note the expressions that may look weird.

My experience with crater explorer was very satisfactory. From the beginning we had a very fluid communication with the organizer Emmanuel. He gave us the information we wanted and then he was not pushy to close the sale and gave us time to think It about while we keep ask him questions. When they tell you the price for the first time, if you come from an economy like Catalonian's, you think it's a lot of money. But if you then know the price of the tickets to the national parks, a driver and a private chef who accompany you every day, the food, the gas consumed by the jeeps they use... and that includes both nights before the safari as the night after to simple but correct hotels, and the transfers to the airport...then you understand what you pay for.
When we arrived Emmanuel told us to change the route and start with Serengetti instead of Tarangire. The hours to see animals (game drive as they call it) are the same. The reason for the change is that Cràter Explorer is a small agency and as such tries to square all the tours of its clients always in a way that doesn't hurt you too much. So, on our first day we met people who had already had a day of safari for example. And instead the last one we went alone as if it were a private safari. The camps you go to are the same as the other agencies that offer the camping safari. The tents are big enough. There was room to leave backpacks inside without problems. The mattresses are fine, but they are mattresses. They are not fancy like the one for the gym or for doing yoga. In one of the camps there was no hot water. In Ngorongoro, which is where it is cooler (7 degrees Celsius at night) although there is hot water. We weren't cold though.
Charles was a very good driver and guide. Some maneuvers he did allowed us to be very close to lions, even lionesses with their cubs. He is a very calm man. He will answer all your questions but don't expect him to take the initiative to explain things to you without you asking him. There is a lot of noise in the Jeep and he doesn't speak too loudly. Take the opportunity to ask questions when you stop to see an animal. However I 100% recommend Charles as a driver/guide. Emmanuel the cook was lovely. Every day he got up at the crack of dawn to prepare us a packed lunch, and then breakfast. When we arrived in the evening he would prepare lunch for us. It's good, western, recognizable food. There are usually some carbohydrates, either pasta or rice, protein and vegetables. The vegetables are boiled. Nothing comes raw.
And I don't think I'm leaving anything behind. I have written the review that I would have liked to read before hiring them. With all possible details. Enjoy the tour with them.

Dan   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 9, 2024

Email Dan  |  35-50 years of age  |  Experience level: first safari

The best experience of our lives
5/5

We have just finished a 5 day safari tour with crater explorer and it was AMAZING. Truly the best experience of my life. Charles (tour guide) & Emmanuel (chef) were brilliant, they really looked after us. We saw everything we wanted to see and we are already planning our next trip with them. Highly recommend

Nisha   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 3, 2024

Email Nisha  |  35-50 years of age  |  Experience level: first safari

Excellent service and value for money
5/5

We did 4 days Safari in the Serengeti National Park, Ngorongoro and Tarangire, organised by Crater Explorer Tours and Safari. We had excellent communication from Emmanuel right from the beginning till the end, who explained the process so well. We have been immensely impressed and enjoyed the experience thoroughly. We were able to see all of the Big 5's. The driver and guide Charles knew the Parks and took us to the best spots to see the wildlife. The Chef, Emanuel, prepared lovely dishes for us throughout our stay. We will highly recommend this service.

Vera   –  
Switzerland CH
Visited: October 2024 Reviewed: Oct 26, 2024

Email Vera

great 3 day safari
5/5

We had a great time at the safari, the lodge where we slept for 2 nights was also great. very delicious food and very friendly staff.

Christian   –  
Germany DE
Visited: October 2024 Reviewed: Oct 24, 2024

Email Christian  |  50-65 years of age  |  Experience level: over 5 safaris

Great tour with professionals - management and guides were thoughtful, game drives excellent
5/5

The choice of trip was somewhat random, but I have never regretted choosing Crater Explorer. From the beginning there was close communication via WhatsApp with Emanuel, the owner. Everything could be discussed, supplemented and clarified beforehand. Very professional. The pick-up from the airport was unproblematic and punctual, as was the pick-up from the hotel. We were a very nice and harmonious group from three countries. Our guide Gordon is the best, very knowledgeable and interested in giving us information about animal life.
The first day in Tangarire started off well with cheetahs, lions, a leopard, elephants, giraffes, buffalo, wildebeest, zebras, baboons and much more.
After an impressive day, we spent the first night in a tent, but before that we had dinner that was prepared by the guides on site. Like the whole trip, it was very good and varied. There was also something for vegans in our group. The next day was the long drive to the Serengeti. The Ngorongoro Crater was hidden in the fog, but above the Serengeti there was blue sky and sun. Halfway through the Serengeti there was a breakdown, a shock absorber spring had broken. Our guide and driver Gordon then made a temporary repair with a branch, with the help of many other drivers, who all stopped and gave support. For a while we were the main attraction with the broken-down car. The temporary repair lasted until we reached the campsite, where we saw an impressive sunset and the sunrise was also very colourful. After fixing the branch again, the safari through the Serengeti went surprisingly smoothly with many animal sightings, as for example hippos, hyenas, of course lions and all the other . The lunch break at the picnic area was also in unique surroundings and with good food. The day in the Ngorongoro Crater actually brought the missing black rhinoceros, thus completing the big five. In the morning at the campsite up there we had a visit from an elephant, and a few giraffes stopped by at the Serengeti camp. With Lake Manyara and a short tour through Mto wa Mbu looking at the rice fields, the artists and the banana plants and tasting banana beer and banana wine we did a smooth final day of our tour. It was really a great experience.

MAKSIM   –  
Russia RU
Visited: October 2024 Reviewed: Oct 22, 2024

Email MAKSIM  |  20-35 years of age  |  Experience level: first safari

producer of our excellent safari
5/5

We had a great 4 days on safari. The accommodation facilities turned out to be much better than we expected from a mid range tour. Every person was great. Starting from the nurse Emanuel and the guide driver, ending with the porters in the lodges. We booked a shared tour, there were only 4 tourists in the car and it was great! My recommendation - don't hesitate to ask Emanuel about the accommodations and parks if you're going for the first time - the information will be much more accurate than what is written on the Internet. Asante sana

Kirsten   –  
Australia AU
Visited: October 2024 Reviewed: Oct 7, 2024

Email Kirsten  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Kirsten and not that of SafariBookings.
Hakuna Matata
3/5

We booked our tour several months prior to visiting Africa, upon enquiry we received some information about the Budget 4 day Safari. We went ahead and booked the tour, however received no receipt or confirmation of our payment.

The lack of information provided leading up to the tour was not good, we sent a couple of emails leading up to the trip asking questions for assurance and although they were responsive, we weren’t given any information except “Hakuna Matata”
As two young females going to a foreign country feeling unsafe this lack of assurance made us feel even more uncertain and unsafe.

Upon arrival to our hotel we were told due to the company being small we were joining a different company's Safari, which made no sense to us and we didn’t understand.
The other company was nothing short of amazing, we had a great time.
Thanks for booking our Safari Emanuel, Hakuna Matata.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 292
  • 4 star 3
  • 3 star 2
  • 2 star 0
  • 1 star 0
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