Reviews

Sort By: Date Most Helpful Rating 21-30 of 35 Reviews
Jonty   –  
United Kingdom UK
Visited: December 2019 Reviewed: May 5, 2021

Email Jonty  |  50-65 years of age  |  Experience level: over 5 safaris

Friendly and efficient tours
5/5

We had a great tour around Queen Elizabeth park. Confidently & safely shown all the animals there. Would definitely use them again.

Miriam   –  
United Kingdom UK
Visited: January 2020 Reviewed: May 6, 2021

Email Miriam  |  35-50 years of age  |  Experience level: over 5 safaris

Fabulous
5/5

We had a lovely time with my family, it was my first time to see a lion. The tour guide was so lovely and very approachable. They had the knowledge of the place so we learnt quite a lot which was very good for my kids.

Ian   –  
Rwanda RW
Visited: January 2021 Reviewed: May 6, 2021

Email Ian  |  35-50 years of age  |  Experience level: 2-5 safaris

They are hospitable, caring, very kind and down to earth with customer services. Maraka to me is the
5/5

They are hospitable,good food and accommodation,your money will be at good use.

Vincent   –  
Rwanda RW
Visited: February 2020 Reviewed: May 6, 2021

Email Vincent  |  20-35 years of age  |  Experience level: first safari

It was excellent with effective and efficient services
5/5

That day was unforgettable in my life due to how effective communication was, services were fully excellent, prices were fair indeed and lastly the tour was very lovable

Avery   –  
United States US
Visited: May 2021 Reviewed: May 31, 2021

Email Avery  |  20-35 years of age  |  Experience level: 2-5 safaris

A quality tour, but room for improvement
4/5

Maraka Tours and Safaris gave us a great time in Uganda. However, they lacked strong communication and preparedness at times. For example, important documents were often misplaced which delayed our travels, we had multiple vehicle issues, some preventable, and we were often arriving very late to our lodges. While no African Safari is without issues, some issues we had on our trip were completely preventable and this is what left us feeling frustrated at times. It is my hope and wish that Maraka will continue to improve their service in order to better demonstrate preparedness to all future clients.

While I still recommend Maraka, I encourage all future guests to understand there will likely be hiccups and to make sure you understand the full itinerary and the very long drives. I hope Maraka can continue to improve as they grow and help make future safaris even better!

I will also say that the staff at Maraka are excellent and very kind. While we did have the issues, they were always trying to work through them. Again, as they grow I hope they will straighten out some things to help make their tours run smoother.

Patricia   –  
United States US
Visited: May 2021 Reviewed: Jun 19, 2021

Email Patricia  |  20-35 years of age  |  Experience level: first safari

Amazing experience and enjoyable adventure!
5/5

My boyfriend and I have always wanted to tour Africa and after a long search we decided to go to Uganda. I am so glad we entrusted Maraka Tours and Safaris with our vacation! The staff was amazing and the company handled all bookings to all the places we went to. We were received at the airport by kind staff, the car was very clean and comfortable with bottled water! We had the 15 day package to tour western Uganda and out tour guide was knowledgeable. We explored Murchison falls national park, had a boat cruise and were entertained with different African dances and foods. We saw how the Batwa live in the forests, beautiful scenery, fresh air and so many delicious fresh fruits. Our favorite times were the early morning game drives to see the animals. All accomodation, meals for the day and bottled water were included at pocket friendly prices considering other companies we searched under. I cannot appreciate Maraka Tours and Safaris enough for making our first ever trip to Africa memorable!

Sarah   –  
Uganda UG
Visited: February 2022 Reviewed: Apr 9, 2022

Email Sarah  |  50-65 years of age  |  Experience level: 2-5 safaris

Maraka Tours is a superb operator with quite hospitable and friendly staff and affordable
5/5

My family of 4 booked a a two day trip to Murchison National park. The operator was quite helpful and all the arrangements were superb. Communication was timely with all the details we needed. We enjoyed the game drive as we were able to see a variety of animals including the lion which we had never seen physically. Our trip to the falls was such a fulfilling experience hence giving us value for money. We highly recommend this company.

Kuku   –  
Uganda UG
Visited: November 2021 Reviewed: Apr 11, 2022

Email Kuku  |  35-50 years of age  |  Experience level: 2-5 safaris

The tour operator was knowledgeable, experienced and was fun
5/5

My friends and i took girls trip to Mombasa in Kenya, Maraka Tours & Safaris being our 1st choice tour company we entrusted them with all our travel arrangements from Kampala through Nairobi and finally to Mombasa that was our destination point at Diani Paradise Hotel. Maraka tours staff was amazing. We booked a package that was pocket friendly with them and they handled all the bookings and we didn’t have to hustle with anything, the cars used in transportation are clean, well maintained and in good Mechanical condition. The staff are courteous and keen. Their guide was very knowledgeable about tourist destinations and was fluent in English.

Antony   –  
Poland PL
Visited: January 2022 Reviewed: Apr 16, 2022

Email Antony  |  35-50 years of age  |  Experience level: 2-5 safaris

Maraka have a very responsive mode of communication. They responded to our queries very promptly.
5/5

We (myself and my family)needed to travel to Uganda & Kenya and so we wrote to various tour operators with questions to understand the best sites to visit. Maraka was the first to respond with a comprehensive list of sites to visit with the rates. We then proceeded to select the sites. They gave us a detailed route plan on where to visit across the 2 weeks. While we communicated all this time, the other operators had still not responded. They then helped us on our travel documentations which made our life quite easy.

We then proceeded to pay deposits and arrived in Uganda in time for our visits. This was the most enjoyable travels.

George Gibson Family   –  
United Kingdom UK
Visited: February 2022 Reviewed: Apr 18, 2022

Email George Gibson Family  |  35-50 years of age  |  Experience level: over 5 safaris

Impressed with every detail provided on each request. The trip was a very memorable adventure.
5/5

Recently, we returned from Uganda where we had a fascinating family tour. Everything was exceptional, well organised. We saw so many incredible sites, hot spots and have unforgettable memories of animals, birds, crater lakes among others. Your help and efforts in organising this trip is appreciated. We will not hesitate to recommend your company to our friends. We hope that we stay in touch in order to organise other tours for the future. Thank you very much!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 28
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
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