Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 28
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-6 of 6 Reviews
patrick   –  
Uganda UG
Visited: August 2019 Reviewed: Sep 11, 2019

Email patrick  |  35-50 years of age  |  Experience level: first safari

Efficient and Reliable Tour Operator For Transport, and Accommodation Bookings
4/5

I went for a tour to Bwindi Impenetrable forest in August. My Tour was well planned to cover my safari tour, and accommodation bookings. The tour guides and drivers were very friendly and this made my tour experience even better. I was very satisfied with the service rendered by this tour company.

Rogers Tao   –  
Hong Kong HK
Visited: December 2019 Reviewed: Jun 10, 2020

Email Rogers Tao  |  35-50 years of age  |  Experience level: 2-5 safaris

Affordable Fulfilling Experience
4/5

An amazing and fulfilling arrangement by Maraka, especially the bubbly guidance to all those places we went to! Awww.. The experiences at the craters in FortPortal and in the Queen Elizabeth National Park, were really amazing, months have passed now but it all feels like yesterday. We will surely return sometime. Thanks Maraka, thanks Uganda for the great memories

Morgan   –  
United States US
Visited: September 2019 Reviewed: Jun 21, 2020

Email Morgan  |  35-50 years of age  |  Experience level: 2-5 safaris

Exploring and cruising: The Pearl of Africa
4/5

We spent an adventurous and fabulous 2 weeks family tour adventuring Uganda with Maraka Safaris. Hotspots like Queen Elizabeth National Park were such amazing. The salt lake, bird watching within the park were such remarkable features among others. I think Uganda is endowed. Talk about the tour company, the guides were over the top amazing

Avery   –  
United States US
Visited: May 2021 Reviewed: May 31, 2021

Email Avery  |  20-35 years of age  |  Experience level: 2-5 safaris

A quality tour, but room for improvement
4/5

Maraka Tours and Safaris gave us a great time in Uganda. However, they lacked strong communication and preparedness at times. For example, important documents were often misplaced which delayed our travels, we had multiple vehicle issues, some preventable, and we were often arriving very late to our lodges. While no African Safari is without issues, some issues we had on our trip were completely preventable and this is what left us feeling frustrated at times. It is my hope and wish that Maraka will continue to improve their service in order to better demonstrate preparedness to all future clients.

While I still recommend Maraka, I encourage all future guests to understand there will likely be hiccups and to make sure you understand the full itinerary and the very long drives. I hope Maraka can continue to improve as they grow and help make future safaris even better!

I will also say that the staff at Maraka are excellent and very kind. While we did have the issues, they were always trying to work through them. Again, as they grow I hope they will straighten out some things to help make their tours run smoother.

Hannele   –  
Finland FI
Visited: January 2023 Reviewed: Feb 19, 2023

Email Hannele  |  65+ years of age  |  Experience level: 2-5 safaris

Well organized and managed tour, we liked a lot.
4/5

We had 15 Day Best Birding and Classic Wildlife Safari in Uganda. It was very nice experience though not a very easy one. The gorilla ( especially this) and chimpanzee trekkings were quite challenging in physical sense. A porter was a must in gorilla trekking. We had a very professional and nice guide with us all the time and also the other guides in National Parks were very professional. They found us many birds and recognized them well.
We had nice mid-prize accommodation in the country yard in every place, not one in any town which was very good. The service and the stuff everywhere was very friendly and helpful. The food was good in most places. Only one member of our group was vegan and her food was not so good in every place.
Quite expensive but worth every euro. Thank you Maraka Safaris!

PS   –  
Finland FI
Visited: January 2023 Reviewed: Feb 21, 2023

Email PS  |  65+ years of age  |  Experience level: 2-5 safaris

15 day best Birding & Classic windlife safari in Uganda was fine but very exhausting trip.
4/5

The trip was extremely packed of action. I would say, too packed. The lodges/hotels were very good, but they often situated too far from the birding or safari areas. For that reason, we had to wake up (2 weeks) almost every morning about six a´clock and often it was impossible to get to sleep before 23 or even midnight.
However everything was arranged properly and the fasilities were in every place exellent.
Before the trip I was quite confused about what things really included in the price of the safari, and the real surprise was, that we had to pay 390$ more when we arrived to Uganda. Explanation was: the prices had rised so much! That is not good bisnes policy. We should have known it before the trip.
In nature I got unbelieveble experiances.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 28
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
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