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Email Irena | 35-50 years of age | Experience level: 2-5 safaris
Terrible - he is a cheat !! Do not use this company at any cost!!
In January 2020, we have arranged and paid for a 15 daytravel for 5 person in Tanzania with agency Ringo Adventure Safaris from Kenya- Diana beach. The travel included trekking for 3 person at Kilimanjaromountain (6 day - Marangu route) and a 4 day safari in the NP Manyara, and NPNgorongoro with accommodation in Serena Lodge Ngorongoro. We have is fully paid for all and that we have the account(paybill) of Ringo Adventure Safaris, signature of director Mr. Amos, which theright or original of the name is Hamisi Bekari.
We pay this man the extra moneyfor stay in Tanzania in the hope that he will be taken care of by ourworry-free travel for all 15 days from start to end… BUT… The case is such:Ringo Adventure Safaris, Amos told me that in Tanzania working with a localagency to Bestday Safaris. It has proven to be a lie, because the Bestdaysafaris does not have any contracts for our trips and travel (I was spoke withMr. Peter from Bestday Safari after our travel…). In fact it is he Amos-HamisiBekari – Ringo Adventure Safaris) with the Tresa Trekking and a Safari fromArusha, to which the director was supposed to be Thahit Kassim Juma. Later, itturned out that the agency is not registered as an agency acting illegally inorder to avoid the payment of the state fee and taxes.
In conclusion, the Amos-Hamisi Bekari, the director of thetourist agency of the Ringo Adventure Safaris from Kenya is a collaborationwith the Thahib Kassim Juma (nonexisting and engaging in unauthorized agency, TresaTrekking and Safari) to steal our 2.785$. :
According to the contract it is our journey that we hadpaid for the Trekking Kilimanjaro for 6 days for 3 people– with an extra day ofacclimatization at the Horombo hut) but to get there, we get only five (5) days,without the extra day of acclimatization. (Which may be the reason that one ofthe members was unable to conquer the summit Uhuru peak.).
Without our knowledge for only 5 days it's Thabit KassimJuma orders the mountain guide Jeff before treking (one day before we havemeeting in Altezza lodge in Moshi with Amos, Thabit, Jeff and our guys whowants and pay for treking – this day we are talking around 5 or 6 days and wetold Jeff (and Thabit and Amos9 that we paid for 6 days…). Immediately aftergetting out of the trek we order to Thabit that he must refound money-back,becouse they didn't have 6 days treking…. Since then we didn't seen Thabit anymore… , and this moment started a complication in the communication between thethis two of 'maneger' Amos and Thabit. They can't spek at phone or whatsupbecause they haven't connection – this is lie of course…
Later on, we were the injured of the two the most expensiveof the day that we have a pay for– NP Ngorongoro and stay in the Serena Lodge Ngorongorofor 5 person. That we didn't get and don't see it. Thabit said to me on phone,that Amos didn't pay for this to him... But Amos said to me on phone that he ispaying the Thabit all of money for everythin around our conntract , but he giveall the money in his (Thabit) hands witout any contracts or account or paybill…he just give the money in his hands. I can't belive this… this is so stupid andI'm not an idiot…
In my opinion is that they are to prepare all this togetherand both together they are thiefs and wants to stole our 2.785$. Amos – HamisiBekari from the agency's Ringo Aventure Safaris – he promise to me that he willrefund all this money of 2.785$ to me… however, of the 17.in January up totoday, 09.in march we have not received even a single dollar. It is all justtalk. The theft of the money, I signed up Tanzanianand the Kenyan police, andnotification to the competent department for the operation of travel agenciesin Kenya and Tanzania.
CAUTION FOR YOU: PLEASE IF YOU WANT TO GET WHAT YOU PAY AND IF YOU WANT TO HAVE ANUNFORGETTABLE HOLIDAY WITHOUT A LOT OF TROUBLES…. NEVER CONTACT ANY OF THOSE TWO AGENCIES :
RINGO ADVENTURE SAFARIS (FROM KENYA – DIANI BEACH) OR.AMOS- HAMISI BEKARI
AND
TRESA TREKKING AND SAFARIS (FROM TANZANIA – ARUSHA) ORTHABIT KASSIM JUMA (this man is a fraud and a liar, which is the one ofavoiding the payment of taxes and the receipt of the money in his hands and liethat he has an turist agency Tresa… this agency is not registered and worksunlawfully and all business is illegally…)
!!! Both of these men: Amos or Thabit will destroy yourholidays and steal your money!!!!
!!!! check on the internet: there in north part of Tanzania or Kenya has registred thousand oftourist agencies and check on the tripadvisor which is the best agency foryou!!!!
Since today (March 2022) he never answers to me from 2020 despite all his promises how will return our money!
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