#lamaratourism
Lamara Tourism
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $120 to $460 per person per day (USD, excl. int'l flights)
Reviews
SK
Email Romana | 20-35 years of age | Experience level: first safari
Perfect experience
It was amazing trip. The communication with Lamara tourism was very good, they were always helpful and accommodating. The advantage is that we could pay upon arrival. Safari itself is an unforgettable experience. It was a private tour and we got the best guide Ronny. He could tell interesting things about animals, he could drive well and he was also very helpful with everything we needed. Thank you all!
US
Email Raj P | 50-65 years of age | Experience level: first safari
One Stop Personalized Custom Safari Operator in Kenya
Lamara Tourism planned a perfect safari vacation for our family to Masai Mara and Amboseli. Wilkister and Vincent were very responsive from the start of our interactions and Francis brought it to life. When our flight was delayed, Vincent ensured that our hotel accommodations were adjusted accordingly. Francis, our safari guide and driver is the best. During game drives, he took us to the right spots all the time. He ensured that we saw the Big 5, Wildebeest Crossing, Elephant herds crossing and a lot more. He knows every corner of Masai Mara and Amboseli. Overall, Lamara gave us a wonderful experience!
AT
Email Fabian | 20-35 years of age | Experience level: first safari
Be careful, not reliable and fraudulent!
We recently tried to book a safari with them but after a deposit was paid they stopped all communication, since about 2 weeks now. If you want to avoid a lot of trouble which ruins your holidays, do not book with them!
Reply from Lamara Tourism
Posted on Sep 3, 2024 I sincerely apologize for the distressing experience you had with your booking with us, and we understand how frustrating and disappointing this must have been, especially with your safari approaching.
However, we are aware that you brought this issue to our attention almost a month before your safari, and I regret that our communication was not as timely as it should have been. This situation is certainly not reflective of the high standards we strive to maintain at Lamara Tourism and our quality of our safari experiences.
Regarding your request to cancel the booking, we respect your decision and we are ready to initiate the cancellation process. And the first step is usually filling the cancellation form then we process the refund accordingly, which is provided once a formal cancellation is requested.
While we deeply regret that this situation has led you to reconsider your plans with us, I kindly ask that our agents not be intimidated or threatened. We value honest feedback, whether positive or negative, as it helps us improve our services. Your insights into what went wrong are invaluable, and we will be taking steps to ensure that similar issues do not occur in the future.
Wishing you all the best.
We were left stranded and never arrived
Do not lose your money, they will not answer calls or emails and leave you stranded at the airport
Email Mr. Gati | 20-35 years of age | Experience level: 2-5 safaris
my experience right from the airport to my place was so awesome .Taking care of everything and my tr
everything about them it's so good especially for those who are willing to visit Kenya and travel around.
US
Email Alex | 20-35 years of age | Experience level: first safari
Perfect trip organizers
Vincent and his team were knowledgeable of what I wanted leading to the perfect time in Kenya
AE
Email Faith | 20-35 years of age | Experience level: first safari
Amazing
It was amazing and everything was perfect . We are looking coming soon
Email Emanuel Clemente | 20-35 years of age | Experience level: first safari
Professional
Well organised and professional. Good driver and accommodation
AE
Email Zipporah | 20-35 years of age | Experience level: first safari
Fine on details ,and knows what's best for you
Was introduced to Lamara agency by afriend, services were on point ,communication on top notch,may God Bless you .
CN
Email scott | 50-65 years of age | Experience level: first safari
very good service
2 ninghts 3days travel everyday its marvelous all day is cost