SafariBookings has received complaints from clients about Lamara Tourism.

Reviews

Sort By: Date Most Helpful Rating 21-30 of 42 Reviews
Niclas   –  
Hong Kong HK
Visited: October 2022 Reviewed: Oct 17, 2022

Email Niclas

The Best Safari tour you will ever take!
5/5

Ezekiel and Frances with La Mara Tourism are the best in the business. They have a lot of experience and they will give you a safari that you will never forget. I strongly recomend them.

Fanny   –  
Hong Kong HK
Visited: October 2022 Reviewed: Oct 16, 2022

Email Fanny  |  35-50 years of age  |  Experience level: 2-5 safaris

The tour guide and driver have well knowledge of the safari animals and the directions
5/5

I had a very impressive memory of now efficient and knowledgeable of the way their find the Big 5!
They had very efficient communication and I felt safe to be with them all the Way.
They re very professional and have a sense of humor to make the trip very memorable!
Thank you!

scott   –  
China CN
Visited: March 2022 Reviewed: Mar 25, 2022

Email scott  |  50-65 years of age  |  Experience level: first safari

very good service
5/5

2 ninghts 3days travel everyday its marvelous all day is cost

Zipporah   –  
United Arab Emirates AE
Visited: February 2022 Reviewed: Mar 18, 2022

Email Zipporah  |  20-35 years of age  |  Experience level: first safari

Fine on details ,and knows what's best for you
5/5

Was introduced to Lamara agency by afriend, services were on point ,communication on top notch,may God Bless you .

Emanuel Clemente   –  
Kenya KE
Visited: February 2022 Reviewed: Feb 22, 2022

Email Emanuel Clemente  |  20-35 years of age  |  Experience level: first safari

Professional
5/5

Well organised and professional. Good driver and accommodation

Faith   –  
United Arab Emirates AE
Visited: September 2019 Reviewed: Dec 24, 2019

Email Faith  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

It was amazing and everything was perfect . We are looking coming soon

Alex   –  
United States US
Visited: December 2019 Reviewed: Dec 22, 2019

Email Alex  |  20-35 years of age  |  Experience level: first safari

Perfect trip organizers
5/5

Vincent and his team were knowledgeable of what I wanted leading to the perfect time in Kenya

Mr. Gati   –  
South Africa ZA
Visited: April 2019 Reviewed: Dec 18, 2019

Email Mr. Gati  |  20-35 years of age  |  Experience level: 2-5 safaris

my experience right from the airport to my place was so awesome .Taking care of everything and my tr
5/5

everything about them it's so good especially for those who are willing to visit Kenya and travel around.

Chris   –  
United Kingdom UK
Visited: August 2024 Reviewed: Oct 5, 2024

Email Chris

The review below is the personal opinion of Chris and not that of SafariBookings.
We were left stranded and never arrived
1/5

Do not lose your money, they will not answer calls or emails and leave you stranded at the airport

Fabian   –  
Austria AT
Visited: July 2024 Reviewed: Sep 2, 2024

Email Fabian  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Fabian and not that of SafariBookings.
Be careful, not reliable and fraudulent!
1/5

We recently tried to book a safari with them but after a deposit was paid they stopped all communication, since about 2 weeks now. If you want to avoid a lot of trouble which ruins your holidays, do not book with them!

Reply from Lamara Tourism
Reply from Lamara Tourism
Posted on Sep 3, 2024

I sincerely apologize for the distressing experience you had with your booking with us, and we understand how frustrating and disappointing this must have been, especially with your safari approaching.

However, we are aware that you brought this issue to our attention almost a month before your safari, and I regret that our communication was not as timely as it should have been. This situation is certainly not reflective of the high standards we strive to maintain at Lamara Tourism and our quality of our safari experiences.

Regarding your request to cancel the booking, we respect your decision and we are ready to initiate the cancellation process. And the first step is usually filling the cancellation form then we process the refund accordingly, which is provided once a formal cancellation is requested.

While we deeply regret that this situation has led you to reconsider your plans with us, I kindly ask that our agents not be intimidated or threatened. We value honest feedback, whether positive or negative, as it helps us improve our services. Your insights into what went wrong are invaluable, and we will be taking steps to ensure that similar issues do not occur in the future.

Wishing you all the best.

Disclaimer

  • All corporate and/or tour info is provided by Lamara Tourism, not SafariBookings
  • The tours offered by Lamara Tourism are subject to their terms & conditions