#lamaratourism
Lamara Tourism
- Located In:
- Size:
- 5-10 employees (Founded in 2018)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $120 to $460 per person per day (USD, excl. int'l flights)
Reviews
AE
Email Godfrey Owambo | 35-50 years of age | Experience level: 2-5 safaris
One stop shop for all for your Kenya safari tours
La Mara Tourism is just the best, their services were just beyond my expectations the tour guides were just amazing knowing the best part of the Jungle to find the animals the Lions which are normally difficult to find during day time as we were told but we were lucky to see them. Maasai Mara is must visit if you want to see the real African junge, & The Nairobi National Park which prides itself as the world's biggest national park within a city is a must do!
Thank you La Mara!
Email Mr. Gati | 20-35 years of age | Experience level: 2-5 safaris
my experience right from the airport to my place was so awesome .Taking care of everything and my tr
everything about them it's so good especially for those who are willing to visit Kenya and travel around.
EG
Email Millicent | 20-35 years of age | Experience level: first safari
I had an awesome experience
The guides did a great great job communication was perfect and the time was very punctual
US
Email Fiona | 20-35 years of age | Experience level: 2-5 safaris
Wouldn't trust my travel to anyone else.
Great with their work,shared helpful information,gave great advice,open and very honest.Their knowledge and communication skills are exemplary and beyond your expectations. La Mara Tourism is the best travel partner I would recommend to anyone who is looking for satisfaction and best travel experience ;)
The tour was very good,the staff were great,very puntual,keep up good workaw
Very well organized, good communication,the safari is a dream come true
Email Cecilia | 35-50 years of age | Experience level: over 5 safaris
Awesome trip at masaai mara and lake Nakuru!
After some discussion, and weighting diferent optiongs we finaly decided on La Mara Tourism and we took the 4(FOUR) Awesome Days in Kenya tour, visit Lake Nakuru and Maasai Mara It was a wonderful safari with this guys! It was my first safari in Kenya and I loved it. Lots of animals and to see the great migration was awesome! Never thought there were so many animals :). The wildebeest migration was spectacular. Isaiah our guide was like a friend and his knowledge and understanding of the animals and the terrain was out of this world. Great work La Mara Tourism team, u really understands the Maasai mara, I have lots of memories to keep!
Email JC | 20-35 years of age | Experience level: over 5 safaris
Always goes the extra mile
Lamara Tourism provided an exceptionally personalised service towards making our dream honeymoon. In the run up to our holiday, Willy and the team were super knowledgable and gave good range of options throughout the process. We built a 3 week itinerary including Mt.Kenya, Mara & Tsavo with a drop off in Mombasa before we went onto Lamu.
On draft completion you would get a full PDF write up of each stage of the trip, photos, hotel and what was included.
Whilst on the trip we need a last minute change in itinerary, shifting everyday a day and adding another day in Mara. This was dealt with with minimal effort from our part and completely taken out of our hands, great!
Two areas I think they could have improved on is the consistency of their invoicing which came across slightly unprofessional and raised alarm bells (we got that resolved and all was good - don’t worry!).
Additionally we ended up choosing a couple of the hotels ourself (which is fine), however given that lodge was part of a wider group with multi-nights offers across their locations, we could have benefited from switching other hotels on the route.
DE
Email ALIREZA | 35-50 years of age | Experience level: first safari
Not a reliable tour operator. They will try their best to over-charge you.
I received different accommodation than what I originally ordered.
Reply from Lamara Tourism
Posted on Jan 7, 2022We explained the changes prior the booking of the safari to you, we once again apologize for the inconviniences caused
We were left stranded and never arrived
Do not lose your money, they will not answer calls or emails and leave you stranded at the airport
AT
Email Fabian | 20-35 years of age | Experience level: first safari
Be careful, not reliable and fraudulent!
We recently tried to book a safari with them but after a deposit was paid they stopped all communication, since about 2 weeks now. If you want to avoid a lot of trouble which ruins your holidays, do not book with them!
Reply from Lamara Tourism
Posted on Sep 3, 2024 I sincerely apologize for the distressing experience you had with your booking with us, and we understand how frustrating and disappointing this must have been, especially with your safari approaching.
However, we are aware that you brought this issue to our attention almost a month before your safari, and I regret that our communication was not as timely as it should have been. This situation is certainly not reflective of the high standards we strive to maintain at Lamara Tourism and our quality of our safari experiences.
Regarding your request to cancel the booking, we respect your decision and we are ready to initiate the cancellation process. And the first step is usually filling the cancellation form then we process the refund accordingly, which is provided once a formal cancellation is requested.
While we deeply regret that this situation has led you to reconsider your plans with us, I kindly ask that our agents not be intimidated or threatened. We value honest feedback, whether positive or negative, as it helps us improve our services. Your insights into what went wrong are invaluable, and we will be taking steps to ensure that similar issues do not occur in the future.
Wishing you all the best.