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Average User Rating
4.8/5

Rating Breakdown
  • 5 star 16
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1

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jerome   –  
France FR
Visited: July 2024 Reviewed: Aug 17, 2024

Email jerome  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of jerome and not that of SafariBookings.
huge disappointment
1/5

We had booked with Maximilian a stay for 3 days and 3 nights, first half day with the Masai, then 2 full days of safaris. Everything had started well, great welcome by the Double G Safaris team, very attentive team, 2 hours with the Masai... Maximilian arrived during our evening meal explaining to us that he had lost his mobile and our exchanges on the upcoming program while we had had him on the phone the day before to confirm everything. Small worry but after reading our exchanges, he validates the 2 days to come (2 days of safari), we pay him in cash and explains to us that he will not be our guide because he is too busy and but will give us someone we trust.
The next morning we leave serenely with the same guide who had taken us to visit the Masai village. He is adorable and we spend an unforgettable day.
On the way back, I talk to him about the next day. Surprised, he tells me that Maximilian had told him that it was over for us, that we were leaving the next day by train to Dar Es Salaam. Surprised, the worry is mounting, we try to contact Maximilian who does not answer us. We arrive at the camp thinking to see him to discuss it but we are told that he had to be absent and that he will not be there this evening! He sends us a simple message to tell us to pay the guide the entrance fee to Mikumi!
Our guide comes to tell me that Max has just called him, that he has bought our train tickets for the next morning at 7:00 and that it is like this and no other way!
The team on site is incomprehensible, our children are in tears to have to leave like this. We have the feeling of being kicked out of the camp.
Maximilian will not answer us anymore, our driver will have him on the phone but will not be able to do anything to change the situation. We leave sad, the team of the adorable camp with us is sad too.
Maximilian is a liar, a person without any morals.
Guide to avoid who gives a very sad image of his country where people are however so adorable.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 16
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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