Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 48
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 53 Reviews
Mark   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 3, 2024

Email Mark  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mark and not that of SafariBookings.
Tour didn't quite meet the decription we were originally quoted for.
3/5

The tour was expensive for what it was. The lodge just outside the park was in an excellent location but it was run down. Rooms and the bathroom weren't really clean. The restaurant food wasn't good quality.
Norman - who drove us from the airport also drove us on the first game drive as no professional guide was available. It's not as good an experience in a car and certainly not what we paid for. Kruger National Park is excellent of course and delivered the big 5 for us! Overall a mediocre tour operator who charges a lot. We realise now that we could have done the tour ourselves without using a tour operator for less than half the price.

Chen   –  
Singapore SG
Visited: October 2024 Reviewed: Oct 21, 2024

Email Chen  |  20-35 years of age  |  Experience level: first safari

Fuss free tour and comfortable stay
4/5

Decided to go with Nhalalala Travel because of the many positive reviews. Had 2 young children so booking a safari tour was a no-brainer. We booked the 3D2N Kruger Safari Tour with Panorama Route. Booking the tour was straightforward, simple and fuss free. I truly appreciated that Norman was super responsive, prompt and comprehensive in his replies. I’d think that the highlight of the trip was the hotel venue, Kruger Gate Hotel. Glad that it was an option as part of the tour package. Their viewing deck was amazing - we saw a family of elephants right in front of our eyes! Truly a magical and unique experience. Being just a minute away from Kruger Park’s entrance makes it extra convenient and no time wasted. It was also nice that the tour guide was friendly. Some areas of improvement, however, is that clearer communications during the actual tour would be good. For instance, we only knew who will be picking us up and at what time the day before. We were also only told the day before our sunset drive that children below 6 will not be allowed, this is despite us informing in advance of the age of our kids when confirming the tour. Thankfully they managed to find alternatives by engaging another Safari guide to bring us out in the afternoon instead. Still, it would have been better to have known upfront about the conditions and limitations earlier. There were also times where I felt some uncertainties when my queries were not answered timely during the tour, e.g. we were told to be at the lobby by 6am but waited till 6.15am for the tour guide to arrive. It would have been nice to give me an update of the whereabouts and estimated arrival time if late. Hence, I strongly suggest to iron these details out in advance if you were to book the same tour. Nevertheless, the overall experience is still lovely and I’d recommend first-time travellers with limited time to try out this tour with Nhalalala!

Syed Hussain   –  
Saudi Arabia SA
Visited: July 2024 Reviewed: Jul 29, 2024

Email Syed Hussain  |  35-50 years of age  |  Experience level: first safari

Operator is very nice, accomodating and helpful
4/5

He helped us a lot in making a plan of safari, pick and drop from hotel and money chsnge as well.we definitely recomend this operator group.

Robyn   –  
United States US
Visited: February 2024 Reviewed: Mar 5, 2024

Email Robyn  |  35-50 years of age  |  Experience level: first safari

Norman was outstanding to coordinate the trip with due to his flexibility and prompt responses.
4/5

Norman was great at accommodating my travel and payment requests. Khongi was the driver assigned to my trip. He was a friendly and outgoing personality which made him easy to talk to. He expertly navigated the many potholes on the Panorama Route. I felt safe with his driving the entire trip.

The Kruger Gate Hotel was amazing as was the safari at Kruger National Park. The safari was a new experience, and I therefore had a lot of questions. All of the tour operators were patient to ensure I was comfortable. I did the full day safari which included two breaks. One in the morning and one for lunch.

The Panorama Route was a long trip back to Johannesburg. We made two stops. One at the Lisbon Falls and the second at the Blyde River Canyon (includes the Three Rondavels). The weather wasn't great but we managed to see the sites despite the rain and clouds. Beware that this route doubled the amount of time to drive back to Johannesburg.

Overall, Nhlalala Travel was a lovely group to work with.

Marina   –  
Spain ES
Visited: March 2023 Reviewed: Nov 10, 2023

Email Marina  |  20-35 years of age  |  Experience level: 2-5 safaris

An unforgettable memory
4/5

If you are planning to visit Kruger, do not hesitate and choose this agency. Norman was always attentive to make sure that we had an unforgettable and personalize experience and he was also very open to listen our point of view of points of improvement to be the best.

A part form the wild animals that you can see in Kruger National Park, don’t forget to visit Blyde River Canyon. It’s absolutely incredible!

If we have the pleasure to come back to this beautiful country, we will repeat the experience for sure.

Stefano & Chiara   –  
Switzerland CH
Visited: November 2024 Reviewed: Nov 12, 2024

Email Stefano & Chiara  |  20-35 years of age  |  Experience level: 2-5 safaris

Trustworthy all in one-package
5/5

We really enjoyed our safari tour to Kruger with Nhalala Travel.
From the beginning the communication was very kind and we got all replies very quick. Norman was accompanying us during these days. He made us feel very confortable. He is a openminded person and we had very interesting talks in the long drive from Johannesburg-Kruger & back.

David   –  
Canada CA
Visited: November 2024 Reviewed: Nov 11, 2024

Email David  |  50-65 years of age  |  Experience level: first safari

Great value, great service, great people.
5/5

I did a 3 night safari to Kruger National Park, and stayed at Sabie River Bush Lodge. Norman, the owner of Nhlalala Travel answered all my questions quickly and made the organization of the trip easy. The tour guide, Khongi, was fantastic—knowledgeable, helpful, friendly—he made sure everything went smoothly. The accommodations were great value, the Park was full of wildlife, and the best surprise was the Panorama route, with spectacular rock formations and mountain views.

Desy   –  
Australia AU
Visited: October 2024 Reviewed: Oct 29, 2024

Email Desy  |  35-50 years of age  |  Experience level: first safari

Best Tour Operator
5/5

We really enjoyed our safari trip and stayed at Sabi River Sun that organised by Norman from Nhlala Travel. Norman provided the best services, making sure we were being looked after. And the private travel from Tambo Airport to Sabi River Sun is a big plus!! I would recommend anyone that needs to book their safari trip at Kruger Park to book with Norman. The price is affordable, the tour is amazing and the operator is very realible - 5stars.

Beatriz   –  
Brazil BR
Visited: October 2024 Reviewed: Oct 21, 2024

Email Beatriz  |  35-50 years of age  |  Experience level: first safari

UNFORGETABLE
5/5

We booked online from Brazil and were a little concerned at first since none of our agents here knew the company. They went to Joburg airport to fetch us upon our arrival and since then we were so well cared and pampered all the travel long.
Our guide, Norman, made every day a special day - always patient with my kids, eager to show us places and tell stories. We not only recommend the services but also consider them part of our family.
Can't wait to travel to SA again.

Alex   –  
Mexico MX
Visited: October 2024 Reviewed: Oct 19, 2024

Email Alex  |  65+ years of age  |  Experience level: first safari

Excellent service and great personnel
5/5

Everything ran efficiently and on time.
Our driver and guide, Lucky, was a really nice person. He was always on time and was very knowledgeable and helpful.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 48
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0
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