Reviews
Email Phyllis | 35-50 years of age | Experience level: first safari
Affordable, organised good customer service
During the trip everything was well planned out and executed from pick up point to game drives.
DE
Email Janna | 20-35 years of age | Experience level: first safari
Amazing experience
My first planned booked got cancelled, so I looked for something else quite spontaneous. I send in a request looking for a Tsavo East Tour two days later and less than 24 h later I got a response via mail and a WhatsApp message. Even me being away during the day was no problem and the payment and further planning was set for the evening.
The payment worked out well, the WhatsApp contact was friendly and supportive.
The next morning I got picked up on time and the luck to be the only one on the tour (probably one of the rare good things about COVID).
My guide Omar was amazing! He shared all his knowledge with me and even went to the Sheldricks with me, just because I love elephants so much. It didn’t work out in the end, because you need a form to get in, but that’s what we didn’t knew beforehand.
The lunch was amazing, everyone was very friendly and charming.
Definitely worth a visit! I can only recommend it!
Reply from West Travel and Tours
Posted on Jan 19, 2021Dear Janna,
Thank you so much for your review!
We truly appreciate you taking the time to write this wonderful review.
We are delighted to read that you had an amazing safari with us and our Driver Guide Omar, did an excellent job. Arguably, Tsavo National Park offers the best wildlife and safari destination in Kenya and Africa as it lends you the opportunity for game drives and spotting variety of wild animals and bird species. We are also happy to read that you loved your stop over lunch at Ashnil Aruba Lodge, we take great care in selecting the destinations and accommodation for our clients. We are very proud of our team and the service they provide.
We hope to welcome you back to Kenya soon! All the best from the entire West Travel Team.
Email Rachel | 20-35 years of age | Experience level: first safari
Perfect tour organizers for affordable holidays
West Travel and tours organised our holiday last year and we were very impressed. We booked a Bush and Beach holiday and I can say that the exceeded our expectations. The staff are so friendly and always willing to assist,the driver was very professional, company provided us with bottled drinking water through out the safari, and all the hotels they booked us we so nice. I would recommend this company to anybody looking for a company that will give personalized attention.
Email Moses Obusubiri | 50-65 years of age | Experience level: over 5 safaris
Customer focused and friendly
on time and very perfect and able to met my expections
Email Alphonce Juma Orango | 35-50 years of age | Experience level: first safari
They were very professional and the website helped me get the services very fast. A good team.
We got more than what we expected. The Drives were very cool and the guides were very proffesional. I recommend for all tours since they fully customize.
Email Stephen | 50-65 years of age | Experience level: 2-5 safaris
The hospitality is overwhelming
Very good support system is extended to clients. The pricing is also competitive. The team members are flexible to accommodate customers’ needs and diversity.
It was convenient and well arranged thus very comfortable
The booking and visa applications perfectly done . Hotel bookings perfectly done in terms of reception and stay. The buses used to transport good but better can be done. Communication in terms of tour guide well but a more explosive person in terms of communication skills . The potter of the buses person relations needed with high respect towards the client. He didn’t portray this . The company can be recommended far to other clients . Overall high. Response to bookings perfect thanks Dennis for this