Reviews

Sort By: Date Most Helpful Rating 101-110 of 196 Reviews
Carolina   –  
Netherlands NL
Visited: July 2019 Reviewed: Aug 7, 2019

Email Carolina  |  50-65 years of age  |  Experience level: first safari

Wonderful 5 days Safari Maasai Mara & Amboseli; perfect organisation, excellent guide, great value.
4/5

Great experience to visit both Maasai Mara & Amboseli; although not the full big five we have seen a lot of animals. Starting with the tour operator; from start to end a very professional organisation. Patricia, our contact person in headquarters Nairobi is driving for maximum customer satisfaction. The safari itself, the car was a 4 x 4 Land Cruiser Pop-up Top Jeep; car well maintained, clean, bottles with water available, enough binoculars, luggage stored in the back and wrapped in blankets to keep the dust out. Our first accommodation, the small and intimated luxury Losokwan Camp; very friendly staff, meals served outside combining food and excellent views. Improvement needed is the shower (you get a bucket with 20 litre hot water). Our second accommodation was the large AA-lodge close to Amboseli; very good shower, lay-out of the lodge very nice but missing the charm and intimacy of the Losokwan camp. Emmanuel our guide, was very knowledgeable; he does not only know which animals you see but was sharing a lot of detailed information on facts and their habits. He knows where and how to spot them. He brings the jeep close enough to the animals to get a very good look but at the same time respecting the habitat of the animals. Animals didn't seem to be disturbed by our presence. Apart from being an excellent guide he was pleasant company and a safe driver.
Why not a 5* rating? This has to do with the package. We booked Maasai Mara and Amboseli with a transfer by train from Emali to Mombasa. We had to go back from Maasai Mara to Nairobi and then to Amboseli, driving for 12 hours, with no time left for a game drive. Safety wise it is not desired to have one person driving that much. On our last day we had to catch the train from Emali to Mombasa early in the morning (only one train per day) so again no time for game drive. Of the 5 day safari effectively there were only 3 days with game drives. Those 3 days were excellent, definitely 5* !!!!. The information on, especially, the 3rd day (1 full day driving without game drive) should have been provided by Kenya Safaris during booking. If we would have known this upfront we would have changed the package to balance game drives and transfers better.

Consuelo Gennari   –  
Italy IT
Visited: June 2019 Reviewed: Aug 2, 2019

Email Consuelo Gennari  |  35-50 years of age  |  Experience level: 2-5 safaris

perfect organization, reliable and very professional
5/5

Everything was smoth and well organized, our driver was incredible, the vehicle very comfortable and the lodges we stayed in amazing,
one of the best safari ever done!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 5, 2019

Jambo Consuelo Gennari,

Natural World Kenya Safaris thanks you for letting us plan your best safari ever!

We appreciate your commendations on the smooth organisation done by your tour manager, your incredible tour guide/driver, the comfortable safari vehicle, as well as the amazing accommodation.

Asante & Karibu Tena!

Julie Zhao   –  
Canada CA
Visited: June 2019 Reviewed: Aug 1, 2019

Email Julie Zhao

good
5/5

safari tour was great, good accommodation, fair price

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 5, 2019

Jambo Julie Zhao,

Thank you for your feedback on your great safari, good accommodation & fair tour package.

We as Natural World Kenya Safaris look forward to seeing you again in Africa, Kenya!

Karibu Tena!

Caitlin   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 31, 2019

Email Caitlin

AMAZING 2 night weekend safari from Nairobi
5/5

We had the most incredible time on safari, it exceeded our expectations and we were so lucky with what we saw. Highlights include – cheetahs, multiple lions, watching a lion kill and eat a wilderbeest, the end of a wilderbeest river crossing, lots of elephants up close, a crocodile out of water and a black rhino!

Peter, our driver, was absolutely fantastic – very professional, a safe driver, and a great tour guide.

Thank you so much for all your help and quick responses on organising.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 1, 2019

Jambo Caitlin,

Natural World Kenya Safaris thanks you for allowing us to realise your 3 days (2 nights) safari.

We are glad that you had an amazing experience of a lifetime!

Thank you for your feedback on:
- your fantastic, very professional, safe & great tour guide/driver Peter,
- as well as the help & quick responses from your tour manager.

Asante & Karibu Tena!

Beat Lang   –  
Switzerland CH
Visited: July 2019 Reviewed: Jul 31, 2019

Email Beat Lang  |  50-65 years of age  |  Experience level: over 5 safaris

Splendid 6 day Safari to Amboseli, Naivasha and Masai Mara
5/5

On this well organised Safari we saw a lot of exceptional wildlife. Booking was very easy and our special requests were accepted. Albert is a well experienced guide with a very good knowledge of animals and Kenya. He is also a safe and reliable driver. He found a good alternative to the bad road to Masai Mara. The comfortable loges were well chosen. We had a great time on this Safari organised by Natural World. We were glad to have a 4x4 Landcruiser as the roads inside the parks often were rough.

Peter en Isis   –  
Netherlands NL
Visited: July 2019 Reviewed: Jul 28, 2019

Email Peter en Isis  |  20-35 years of age  |  Experience level: first safari

It was so impressive! We had a great 3 day-safari with Natural World Kenya Safaris in Masai Mara!
5/5

We had a great safari with Peter Nyamu. We saw a lot of beautiful animals during the 3 days. He knows a lot about the parc and all the animals and is a very good and safe driver. Also the food in our stay in hotel (luxe) was very well. The staff of the company (Pauline) replyed very soon and was very helpfull. We will really recommend it, only the visit to the Masai Village is a tourist trap. Don't go there if you want to see an authentic place.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Jul 30, 2019

Jambo Peter,

We thank you all for joining Natural World Kenya Safaris on your 3 days (2 nights) tour to Maasai Mara!

Thank you for your positive feedback on:
- your knowledgeable & safe tour guide/driver Peter Nyamu,
- the luxury level accommodation with great food,
- & your quick to respond & helpful tour manager Pauline.

From our team we gladly say, "Asante & Karibu Tena!"

Robert And Tanja   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Jul 28, 2019

Email Robert And Tanja  |  35-50 years of age  |  Experience level: 2-5 safaris

Safari so good!
5/5

Just back from a wonderful Kenyan safari with Natural World. And I have no hesitation in giving them five well-deserved stars.
From the initial quote and the fine-tuning of the itinerary to the post-tour customer care by Humphrey and Caroline, this company was excellent.
Our superb driver Moses picked us up from our Nairobi hotel, the (upgraded) Land Cruiser full of wildlife guides and Moses' head full of the knowledge of 19 years as a safari tour guide.
He took us on a 5-night (bumpy - wear a sports bra, ladies!) road trip to Tsavo West, Amboseli, Lake Naivasha and the Masai Mara, and made it his personal mission to ensure we saw as much of Kenya's amazing fauna and flora as possible.
We managed four of the big five (no rhino sadly, but understandably) after a very determined day seeking out a leopard, and then spotting two!
We opted for Comfort-level accommodation, which was actually very, er... comfortable, though the first night's camp at Rhino Valley Lodge was very basic. But it made up for that with incredible panoramic views. The other camps were lovely and the food was very good too (with a special mention for Zebra Plains Mara Camp).
Crescent Camp at Lake Naivasha initially seemed as though it would be disappointing, as the lakeside was strewn with litter (one would think the camp might make an effort to clean up its lake front, even if it is public access), but the boat tour and walking safari on the island more than made up for this - as we strolled among the zebra and giraffe.
All in all, it was an amazing experience, and we have with wonderful memories and spectacular photographs to cherish.
Thank you to the team at Natural World Kenya Safaris, and Moses in particular.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Jul 30, 2019

Jambo Robert & Tanja,

Thank you for traveling with Natural World Kenya Safaris on your 6 days (5 nights) tour to Tsavo West, Amboseli, Lake Naivasha & Maasai Mara.

Thank you for appreciating:
- the fine-tuned itinerary,
- customer care by the owner Mr. Humphrey & your tour manager Caroline,
- your superb & knowledgeable tour guide/driver Moses,
- the 4x4 pop-up top Land Cruiser Jeep,
- & the comfort level accommodation with good food, especially Zebra Plains Mara Camp.

We look forward to seeing you again to spot the Rhino!

Asante!

Jeff M.   –  
Canada CA
Visited: July 2019 Reviewed: Jul 27, 2019

Email Jeff M.  |  50-65 years of age  |  Experience level: 2-5 safaris

You won't find a better safari company!
5/5

We booked two safaris through this company. The first was a four-day safari to Masai Mara in a 4x4 Land Cruiser; the second was a one-day safari to Hell's Gate & Lake Naivasha in a mini van. Both bookings were completed entirely online, although we made phone calls the day before the safari to ensure that there were no issues. We did not book the Hell's Gate safari until we returned from the Masai Mara trip.
The booking staff are quick to respond to emails, professional in providing details of the proposed safari, upfront about extra costs, and helpful in terms of special requests--we had two vegans in our group who were anxious about having their needs met. Payment was not directly through my credit card but through a PayPal like system called Pesapal. It worked without an issue. Duncan organized our Mara safari and Michelle the Hell's Gate safari.
For the first safari we requested George Mbugua, who turned out to be excellent. Not only was he great at spotting the animals, including a kill on our second day, but he was professional in respecting the animals. We saw everything except a rhino, (no one seemed to see one as they are rare and elusive), including numerous cheetah and lions. One lion was in a tree. We saw a leopard close up. However, we noticed some other companies' drivers interfering with the animals' movement. George clearly was opposed to such practices, as were we. George was always early for any meeting, and took steps to ensure our safety and comfort throughout the trip. We met other travellers with Natural World who reported similar experiences with their drivers. The 4x4 is worth the extra cost for game drive experiences.
We stayed at Enkorok camp in Masai Mara. It was an excellent budget choice, reviewed separately.
The trip to Hell's Gate was guided by Mike Kioko. This was in a minivan, as the trip didn't include game drives in a vehicle. Instead, we rode bikes through the park, hiked through the gorge, boated on the lake, and walked on Crescent Island. Essentially, Mike had to ensure we arrived at the designated times and arrange things with the other guides. He did so perfectly. Again, safety was most important. Note that on this trip you should bring some money to tip at least two additional guides.
We would highly recommend this trip. It gives you a chance to be active, although the hiking and riding might be too strenuous for some people. We saw a variety of wildlife on bike or foot, including giraffes and zebras crossing our paths very closely. Lunch at the Sopa Lodge was fantastic. The trip took a full 12.5 hours.
Natural World was an excellent choice. I can't really compare it to other agencies, as we didn't use them, but we have nothing but praise for this company. They even called after both trips to ensure that our safaris were great. The end of safari "gift" was very welcome icing on the cake of two fantastic experiences with this company.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Jul 30, 2019

Jambo Jeff & Family,

Thank you for choosing Natural World Kenya Safaris to plan your two tours: 4 days (3 nights) to Maasai Mara, & 1 day to Hell's Gate & Lake Naivasha.

Thank you for recognising:
- our online booking & planning process that's efficient,
- your tour managers Duncan & Michelle, who were responsive, professional, upfront & helpful,
- the online payment system PesaPal,
- your excellent, professional, punctual & safe tour guide/driver George Mbugua for the Maasai Mara tour,
- the worthwhile 4x4 pop-up top Land Cruiser Jeep,
- the excellent economy level accommodation at Enkorok Mara Camp,
- your great & safe tour guide/driver Mike Kioko for the excursion,
- as well as the gift.

We appreciate the thorough feedback, as this accentuates our core purpose which is to make your dreams come true.

We look forward to planning your next tour to Africa, Kenya to spot the elusive Rhino!

Asante.

Mieke L.   –  
United States US
Visited: June 2019 Reviewed: Jul 27, 2019

Email Mieke L.  |  35-50 years of age  |  Experience level: 2-5 safaris

Dream safari!!!
5/5

From beginning to end our Safari was absolutely fantastic! Our driver and guide, George, was super friendly and knowledgeable and he was a great fit for me and my husband’s trip. We did a private safari which was perfect for us. He let us choose what we want to do and where we wanted to go and how long we wanted to spend. Everything was perfectly arranged from the food the accommodations with good communication.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Jul 30, 2019

Jambo Mieke,

Natural World Kenya Safaris thanks both of you for allowing us to plan & make happen the fantastic Africa, Kenya safari you had.

Thank you for your feedback on your super friendly & knowledgeable tour guide/driver George, and your tour manager who arranged the whole tour including the accommodation & food.

Asante & Karibu Tena!

Pedro Ardines   –  
Mexico MX
Visited: July 2019 Reviewed: Jul 27, 2019

Email Pedro Ardines  |  35-50 years of age  |  Experience level: first safari

I can't imagine this experience without the magic of service from Natural World Kenya Safaris
5/5

Just finished a week ago our Safari with this company. We went through Kenya and Tanzania. Drivers were AWESOME. Always making an effort for us to watch all the animals. Ask for Thomas or Paul Mbaya in Kenia. they both are AMAZING!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Jul 30, 2019

Jambo Pedro,

Thank you for being with Natural World Kenya Safaris from the booking stages of your Kenya & Tanzania tour till the end.

We appreciate your comment on your awesome tour guides/drivers Thomas & Paul Mbaya.

We all look forward to planning your next tour when you come to Africa!

Karibu Tena!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3
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