Reviews

Sort By: Date Most Helpful Rating 101-110 of 196 Reviews
Joyce   –  
United States US
Visited: July 2019 Reviewed: Aug 8, 2019

Email Joyce  |  50-65 years of age  |  Experience level: first safari

The Best gift for myself !
5/5

We had 6 girl friends to enjoy the 8day-7night natural world Kenya-Tanzania safari together. Including Nairobi Airport pick up .

The phone didn’t work in some hotel room.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 9, 2019

Jambo Joyce from USA,

Thank you all for letting us be part of the best experience you had on your 8 days (7 nights) tour to Kenya & Tanzania.

Your recognition is well noted regarding the courtesy transfers to and from the airport.

Natural World Kenya Safaris apologises for the phone setback during one of your hotel stays.

We also welcome you back for other experiences!

Asante Sana!

Sandrine   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Aug 10, 2019

Email Sandrine  |  35-50 years of age  |  Experience level: first safari

Good value for money. Fantastic experience
5/5

We had enquired about a day trip from Diani beach to tsavo east via email. the correspondence and organisation through email was fuss free, easy and polite along with very good pricing.
We booked this trip in the last week of our holiday after spending 2 weeks on the beach in Diani. This was by far our best experience. It was a big trip (14hours) in the car but was worth every minute. Dominic our driver was courteous,helpful and very professional. We were driven to a souvenir shop en route, had buffet lunch at a wonderful lodge (wished we stayed there for the night) and not once did we feel taken advantage of or unsafe. 
I would definitely like to recommend this company to anyone who is looking to go on safari.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 13, 2019

Jambo Sandrine from UAE,

Thank you for making Natural World Kenya Safaris your choice of safari company in Kenya.

We are happy that you had a fantastic experience on your 1 day tour to Tsavo East National Park.

We appreciate your kind words about:
- the value-for-money tour package,
- the fuss-free and easy booking process done by your tour manager,
- your courteous, helpful and very professional tour guide/driver Dominic,
- as well as the lunch stop.

Thank you once again for your feedback.

We look forward to seeing you again in Africa, Kenya☺

Asante!

Florence   –  
United States US
Visited: July 2019 Reviewed: Aug 10, 2019

Email Florence  |  50-65 years of age  |  Experience level: 2-5 safaris

Awesome!
5/5

I was in Nairobi for work and only had one day off on my own to enjoy seeing some of Kenya's extraordinary wildlife. I chose to do the Amboseli day trip from Nairobi and it was magnificient! My guide and driver was very knowledgeable and made sure that the visit to the park was focused on what I wanted to see and at the pace that I wanted. It's an extraordinary park to watch elephants, hippos, giraffes and many other animals. I had an unforgettable time and, whilst I would have loved to have had 5 days instead of one, it was well worth going for one day. Warmly recommended!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 13, 2019

Jambo Florence from USA,

Thank you for booking your one day trip to Amboseli National Park with Natural World Kenya Safaris.

Thank you for appreciating your very knowledgeable tour guide/driver.

We are glad that you had an unforgettable time!

Karibu Tena Kenya!

Karen Scriven   –  
United States US
Visited: July 2019 Reviewed: Aug 14, 2019

Email Karen Scriven  |  50-65 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

Where do I start? We did a five-day, four night safari in the Masaai Mara. The customer service with Duncan was superb since a year ago when we started planning our dream vacation to Kenya and the Masaai Mara Reserve. Every attention to detail, responsive to every request for our family which included elderly grandparents and teenage kids! We had the best accommodations right in the Reserve. Service was wonderful. We had door to door service -- from picking us up at the airport when we landed in NBO, to transport to the flights to the Mara triangle, to dropping us off at our next stop when we finished our safari. And then there is our expert safari guide and driver, Leonard. He was by far one of the best parts of our trip and why this tour company is so solid. Leonard was with us for the full five days. He tailored our drives to accommodate our energy levels, our passion for seeing the big five, and our thirst for knowledge about the animals. From the first afternoon drive we saw lion cubs, hyenas, zebras and so much more. Every day Leonard took us along for a new adventure. Can't say enough about how informed, knowledgeable and friendly he was. He took great care of us. Natural World made this safari so easy. They handled all the flights to/from Serena to NBO, the accommodations, the visit to the Massai village, etc. It is was helpful and a major stress relief to hand that all over to Duncan and his team so all we had to do was enjoy our time. Thank you, Leonard and Duncan for the most incredible trip. I travel frequently to Africa for work, but never had taken such a vacation. And to be able to show my family and parents such a beautiful place was a true gift. Thank you for making it so easy.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 15, 2019

Jambo Karen from USA,

Thank you for being with Natural World Kenya Safaris on your experience of a lifetime to Maasai Mara Game Reserve, for 5 days (4 nights).

We appreciate your comments on:
- the superb & helpful customer service by your attentive & responsive tour manager Duncan,
- luxury-level accommodation at Mara Serena Safari Lodge,
- the complimentary airport to & from hotel transfers,
- as well as your experienced, informed, knowledgeable & friendly tour guide/driver Leonard.

We all look forward to planning your next safari!

Karibu Tena!

Richard Keys   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 14, 2019

Email Richard Keys  |  35-50 years of age  |  Experience level: first safari

Out of this world
5/5

I can only describe this safari experience as totally amazing. Abdul our driver & guide looked after us amazingly well, ensuring we got to see the big 5 and everything else in between. His knowledge was excellent as was his genuine care for the environment, and his dry humour was rib tickling. Highly recommended and I would definitely use again.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 15, 2019

Jambo Richard Keys from UK,

Thank you for allowing Natural World Kenya Safaris to provide you with an amazing safari experience.

Thank you for your great feedback with respect to your caring, knowledgeable & humorous tour guide/driver Abdul.

We look forward to having you again on more Africa safaris!

Karibu Tena!

Emma   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 14, 2019

Email Emma

Amazing! Martha was brilliant organising it all and Gilbert was a fabulous guide and driver.
5/5

Absolutely brilliant! Martha was brilliant in terms of organising it all and Gilbert was a great driver/guide! The whole experience was amazing! A great company to go with.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 15, 2019

Jambo Emma from UK,

As Natural World Kenya Safaris we are glad to know that you had an amazing safari!

Thank you for your kind words regarding:
- your brilliant & organised tour manager Martha,
- & your fabulous tour guide/driver Gilbert.

We look forward to seeing you again!

Karibu Tena!

Stephen & Lorraine   –  
Swaziland SZ
Visited: August 2019 Reviewed: Aug 15, 2019

Email Stephen & Lorraine  |  65+ years of age  |  Experience level: first safari

Excellent service and very enjoyable experience
5/5

Very good communication. Pick up at guest house on time. Trip itinerary as published. Driver/ tour guide polite and communicated well. Pointed out game and birds. Took good care of us. Vehicle was as promised and meals too. Nice snacks thrown in that was unexpected. Lovely lunch buffet and venue. Boat trip was good. Very full and enjoyable day.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 17, 2019

Jambo Stephen & Lorraine from Swaziland,

Thank you for letting Natural World Kenya Safaris plan your one day excursion in Africa, Kenya.

Thank you for your great feedback on:
- the online communication you had with your tour manager when planning this tour,
- your punctual, polite & communicative tour guide/driver,
- the bespoke safari itinerary,
- the safari vehicle,
- as well as the meals.

We welcome you back for more enjoyable experiences with us in Kenya!

Asante!

Andreza   –  
Brazil BR
Visited: August 2019 Reviewed: Aug 19, 2019

Email Andreza  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

We booked a safari in another company and the guy just didn’t show up to pick us up for the safari.
So we had to find another safari in a hurry. We met Patricia at natural world office on a Saturday and she was amazing. She arranged a 2 night safari for us to start on Tuesday. She was so nice with us explaining everything and waiting us to decide. She got us a Jeep and a amazing camp at enkorok.
On Tuesday we met Mr. Francis, our guide. He was amazing taking us all around massai Mara and giving us a lot of explanations about the wildlife. He did his best so we could see all the animals. He took us to the river to try to see migration and to the Tanzania border. He was very patient to wait for us to take all the pictures we needed.
Natural world tours is an amazing company and we are very grateful for Patricia and Mr Francis that made our Safari happen in a wonderful way.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 20, 2019

Jambo Andreza from Brazil,

Thank you for making your 3 days (2 nights) tour with Natural World Kenya Safaris to Maasai Mara.

We appreciate your kind words about:
- your amazing & patient tour manager Patricia,
- the 4x4 pop-up top Land Cruiser Jeep,
- economy level accommodation at Enkorok Mara Camp,
- and your knowledgeable & patient tour guide/driver Mr Francis.

We look forward to seeing you again on more safaris.

Karibu Tena!

Raj Sandhu   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 21, 2019

Email Raj Sandhu  |  35-50 years of age  |  Experience level: 2-5 safaris

Totally exceeded our expectations!!
5/5

Wow, what a safai in the Masai Mara. Ester was excellent in her communications and booking of the safari. Francis, our driver and guide, was amazing with his knowledge, places to go and see the wild animals. We managed to see the migratoin hapening, saw elephants, giraffes, lions (sleeping & resting), cheetahs eating a kill, hyena eating a kill and many more. Francis was very accomodating, knew the Masai like the back of his hand and extremely knowledgeable, so much so that other drivers in their cars were asking him for advice and where to go.
Highly recommended and will use Natural World Kenya Safaris again on my next visit.

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Aug 22, 2019

Jambo Raj Sandhu from UK,

Natural World Kenya Safaris thanks you for planning your tour to Maasai Mara Game Reserve with us.

We are glad that the safari totally exceeded your expectations!

Thank you for appreciating:
- your communicative tour manager Esther,
- as well as your knowledgeable & accommodating tour guide/driver Francis.

Karibu Tena!

Jenna   –  
Canada CA
Visited: August 2019 Reviewed: Aug 22, 2019

Email Jenna  |  20-35 years of age  |  Experience level: 2-5 safaris

Kind, organized, and provided a great experience
4/5

My friend and I loved our safari. We enjoyed having our own private vehicle and a very kind driver who took such good care of us.
We saw beautiful scenery in 2 locations (Tsavo and Amboseli) over the course of 3 days, and so many animals we can't count them all!
We were disappointed to arrive late to the Rhino Sanctuary and miss out on the chance to enter. This was one reason I chose the specific accommodation in that area. We would have appreciated being consulted regarding the changes made to our itinerary that led to us missing this opportunity. BUT everything else was seamless and provided us with an unforgettable experience. Highly recommended.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3
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