Luxury African Safari tours in East Africa
Natural World Kenya Safaris
- Located In:
- Size:
- 50-100 employees (Founded in 2002)
- Member Of:
- ATTA, ASTA, KATO, MCTA & Ecotourism Kenya
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $310 to $500 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Matt & Carrie Hartman | 35-50 years of age | Experience level: 2-5 safaris
Mind-blowing safari with an exceptional guide!
Our safari was wonderful, it truly exceeded our expectations.
The wealth of animals, the changing landscape at each location, and the people of Kenya are at to be marveled at. We were fortunate to enjoy multiple views of lions, cheetahs, leopards, rhinos, and everything else you could hope to see.
We had many questions when booking, and Henry at Natural World was very responsive and helpful. Anytime we had a concern or question, he provided answers.
Our guide, Anderson Tiga, was nothing short of incredible. Our success was due to his knowledge of each area and his skill at navigating the vehicle in difficult conditions. On top of that, he's a wonderful person to chat with and genuinely cares about you.
We have nothing but praise for Anderson and Natural World. Thank you!
Reply from Natural World Kenya Safaris
Posted on Sep 20, 2019Jambo Matt & Carrie Hartman from Canada,
Thank you for commending us as a tour operator. We are a local Kenyan tour operator with international operating standards and values. For your peace of mind Natural World Kenya Safaris is also a proud member of KATO, ASTA, ECO-TOURISM, EAST AFRICAN WILDLIFE SOCIETY, MCTA and Atta.
To enjoy the full benefits of a local Kenyan tour operator, our local tour consultants, local support staff, local tour drivers and guides are born and bred in East Africa and share a common purpose to make your African safari experience the most memorable ever. This is true in your case by the help of your responsive tour manager Henry, as well as your knowledgeable, skillful & caring tour guide & driver Anderson Tinga.
Cheers to more safaris with us!
FR
Email Apeles Santamaria | 50-65 years of age | Experience level: first safari
REALY 5 STARS SAFARI FROM STARTING UNTIL THE END
Very good and frendly communications with Henry, clear and fast answers about my questions.
Wonderfull service from Noha Wahiu our guide, he's realy experimented, good driver, he knows the parks,the ways and also the animals,
and the must for us he speaks very good french!!!!
I recommand Natural World Kenia Safaris, you can trust on them, they are very professionals any bad surprise !!!!
Thank you one more time to all the team,for us it was like a dream during 9 days, sure we'll come back next time and send you some friends.
Apeles.
Reply from Natural World Kenya Safaris
Posted on Sep 24, 2019Jambo,
Thank you Apeles Santamaria from France, for trusting us to fulfill your dream safari. We are grateful that you got to experience our 9 days (8 nights) safari to Maasai Mara, Lake Nakuru, Lake Naivasha, Amboseli, Tsavo West & Tsavo East. A value-for-money tour package all planned by your friendly & communicative tour manager Henry.
Your French-speaking tour guide Noah Wahiu driving the sturdy Land Cruiser, did not disappoint. He played a huge role in ensuring that his immense knowledge gave you the best experience.
Karibu Tena Santamaria!
Email Kenneth & Pauline Kates | 65+ years of age | Experience level: over 5 safaris
Very happy with service, quality. It was all first class.
Safari World were spot on with everything. Communication was excellent, everything went according to plan and the driver did an excellent job. Accommodation was comfortable and clean and meals great.
Reply from Natural World Kenya Safaris
Posted on Sep 27, 2019Jambo Kenneth & Pauline Kates,
Thank you for choosing our 5 days (4 nights) Kenya tour to Tsavo East, Tsavo West & Amboseli National Parks.
We note your commendation about our 1st Class services. That all four of you got to experience the safari world by the help of your tour manager Faith & driver/guide Abdul. Everything went according to plan as per our pledge to help you understand how amazing of an experience a Kenya holiday safari is, at an incredibly competitive price.
We will continue to customise packages to suit any and all customers, and strive to make your safari trip or excursion truly one of the greatest experiences of your entire life.
Asante!
DK
Email Mette Erichsen | 35-50 years of age | Experience level: 2-5 safaris
Terrible guide and vehicle!
At first it was quit rapid, swift reply and ordering the tour was easy.
It did a no time leave up to our expectations.
Not because there wasn't any wildlife, but becuase our driver who was NOT near being a guid was just unprofessional, and had not knowledge
of wildlife and the undead. His only method of finding something was to feel after all the others or via the radio to inquire about where something was. Even though we were interested in birds and told him that, he always drove past and it was more about rushing back and forth than seeing anything.
He shortened our trip in Tsavo West because he thought it was too hot. This despite the fact that at the time of day the lions can be seen.
Our trip got worse entering Tsvao in a car which should have been slanted. The dust came in all the way from and it was not possible to sit in the car and breathe.
We were actually happy when we got off at Voi train station and had to take the train to Mombasa, where we will be met by a driver from the company and driven to our next destination Chale Island.
However, it did not get any better unfortunately. We were met by an driver who was also a guide. When he found out we were going to Chale Island it was like a problem, he calles several time naming Chale Island and were upset. We would like to skip lunch and thus arrive earlier. We made this clear to him. But he thought the trip was too long train we needed lunch. Despite the fact that we insisted on skipping lunch several times, he did not. After a one hour drive we ended up at a restaurant. From the time we ordered to the food arrived, an hour and a half went by where we just waited as we arrived late for the buffet. He calls He is very rude and repeatedly scolds the staff in front of us. We feel we are at fault and are guilty of it all. He eats cake while talking while we wait for almost 2 hours for some pom fries and some chicken!
We stopped by a supermarket to buy some water and suddenly he came in to the supermarket too. He wanted a Cola he said, and by the counter he just put it into our basket. I thought he would pick it up, when we had to pay for our stuff. But NO he did not. We ende paying for it, and that made me angry. I did not say anything, and a fex dollars are no problem for me, men it's the principles of doing it in that manner! When we finally reached to place form where we has to take the boat to Chale Island, we both agreed that he should not have any tip at all, both for delaying us for several hours and for the Cola trick.
Then he just out of te blue says " come on, something for the driver"? I find this manner so rood and unprofessional.
All in all a terrible safari with the Natural world and a terrible trip that we didn't enjoyed at any time. Miserable guide, miserable car, then it can not be good. Waste of money and precious time.
We where on a budget safari in Uganda for 10 day before this, and has a great guid and a proper car for less amount of money pr day.
Would never recommend it at alle.
Reply from Natural World Kenya Safaris
Posted on Sep 30, 2019Jambo Mette from Denmark,
Thank you for joining Natural World Kenya Safaris on the 4 days (3 nights) safari visiting Amboseli National Park, Taita Hills game sanctuary & the Tsavo East National Park.
Thank you too for taking your time to review us and to express your dissatisfaction with the provided services.
We too are disappointed that your expectations were not met during the entire safari period as you have put it.
Our greatest regret is that for the 4 days you did not contact the company to raise any issues regarding the safari driver/guide or the safari vehicle itself, even with telephone and internet access throughout. We could have corrected/rectified the issue immediately if you had communicated the same to us.
During the safari booking process and even on our safari booking conditions, we have always indicated that you should contact the office immediately if anything is not right or there is a problem. This is so that we can correct the situation immediately, unfortunately you never contacted us in this regard.
It is very disturbing that you could spend 3 nights/4 days with a driver guide and safari vehicle that you do not like and not see the need to report the same for immediate action.
We would have been very glad if you had raised the concerns with a sequence in this review:
Like for instance, it would have been helpful if you explained the issues on Day 1 at Amboseli, issues on Day 2 at Taita Hills Wildlife Sanctuary and issues on Day 3 at Tsavo East National Park.
You would have further explained if the driver/guide was rushing during the morning game viewing drive, the mid-morning one or the afternoon game viewing drive sessions.
This way, other prospective visitors would understand how safari is done and also the expectations.
Driving speed is limited to 30km per hour in the national parks and speeding may not be realistic due to the nature of tracks and the terrain.
The summary on game viewing drives in the national parks does not show the sequence and neither does it indicate the accommodation, meals etc. It does not also say whether there was a mechanical problem with safari vehicle or otherwise.
An objective review could certainly have focused on the entirety and fundamental aspects of the safari tour. On the second paragraph, you could have focused only negatively on your transfer driver who might have been too eager to have you take lunch after a long day.
Nowhere has the actual drive between Mombasa railway station to Chale Island been mentioned.
There is a negativity in the description of driver guide as obscure at time of first meeting, which may be a reflection of an unfriendly attitude.
Safari is interactive, and drivers/guides being human react or perform to their utmost best in a friendly atmosphere.
We sincerely regret that your expectations were not adequately met, and shall continue to do our best to keep on making memorable East Africa safari tours to visitors.
CA
Email Sougata | 35-50 years of age | Experience level: first safari
Very professional, very good service, very experienced guide
Very happy with the service, communication, professionalism. Henry responded regularly through email. Due to his constant responses didn’t seem we were corresponding from abroad. The Safari Jeep we booked for 7 days was clean, in very good condition. Guide Julius was the best - knowledgeable, friendly, attentive.
Reply from Natural World Kenya Safaris
Posted on Oct 3, 2019Jambo Sougata from Canada,
On behalf of Henry your tour manager, we thank both of you for choosing our 7 days (6 nights) Africa tour to Amboseli, Lake Naivasha, Lake Nakuru & Maasai Mara.
We acknowledge your appreciation for our services including your knowledgeable & friendly tour guide and driver Julius Muthee. He was able to drive you around the parks safely in a clean & well-maintained 4x4 Land Cruiser Jeep.
We look forward to having you, your friends or family on another safari.
Karibu Tena!
AT
Email Isabella Titz | 35-50 years of age | Experience level: first safari
Perfect safari!
We, 2 adults and our two kids, are still totally impressed.
It was our first trip to Kenya. We were interested by the many positive reviews. Wrote an email and after only a few hours we even received a Watts App call from Martha in the office in Mombasa! From the beginning there was a sound direct information and well-prepared tour to our liking. from very responsible, punctual pick-up to the really remarkable quick reaction after our 8-hour flight delay made us feel safe and secure right from the start. We booked the Comfort Lodges, which were all highly recommended. We have made the deposit by bank transfer in euros and made the balance right before the start of the safari. Everything worked smoothly !! I have to emphasize our driver Pascal here! Human and with lots of background information, he was the perfect companion for our 10-day tour. He has turned his attention to our wishes and made our safari a perfect experience. We opted for the jeep / pop-up roof, built to be sturdy for the roads, recommended for wildlife viewing and comfort. Natural World Kenya Safaris deserves every point and we thank you for a great holiday. At the end of our trip we were personally called by the boss to inquire about our safari and our satisfaction.
Reply from Natural World Kenya Safaris
Posted on Oct 3, 2019Jambo Isabella Titz from Austria,
The Natural World Team is glad that your family is still totally impressed by the whole 10days (9 nights) safari experience, on your first visit to Kenya!
Your tour manager Martha from our Mombasa Office, and Pascal your tour guide & driver who drove the sturdy 4x4 Jeep are also glad to have helped make this happen.
We aim to maintain our reputation as a leading provider of quality Kenya safari tours that match any budget & style. That said, we do have operational offices in both Nairobi and Mombasa, and wish to add yet more families, couples and individuals to the growing list of our satisfied tour participants.
Karibu Tena Africa, Kenya!
Email Sharon W | 50-65 years of age | Experience level: first safari
A fantastic One night safari tour
From the very beginning of booking the safari to the safari it’s self the service was brilliant. Our guide tour guide ‘Prince was friendly and made our safari A trip never to be forgotten . I would most definitely use Natural world Kenya safaris again.
Reply from Natural World Kenya Safaris
Posted on Oct 3, 2019Jambo Sharon Weeks from UK,
Thank you for agreeing to let Patricia from Natural World Kenya Safaris plan your tour to Maasai Mara, with an overnight stay at Zebra Plains Mara (a lodge perfectly positioned in the prime area of the Maasai Mara).
We are glad that you had an unforgettable experience with the guidance of your tour driver & guide Prince.
We hope you went back home with as many photos as possible to remember your adventure here in Kenya!
FI
Email Eemi Lappalainen | 20-35 years of age | Experience level: first safari
A Perfect 3-day Safari
We did a 3-day safari from Nairobi to Mombasa with Natural World Kenya Safaris in July, 2019 and our experience was excellent.
Communication before the safari worked very well and the company even offered to pick us up from Nairobi airport a day before the safari.
The safari itself was an unforgettable experience and everything had been well planned. We visited Amboseli and Tsavo East National Parks and saw a lot of animals, e.g. lions, giraffes, hippos & elephants. We stayed in two different lodges (Amboseli Sopa Lodge & Ashnil Aruba Lodge) and they were very good, with tidy rooms and nice pools.
Our driver/guide Kennedy was professional and friendly. He was very good in spotting animals and explaining us more about them.
I can highly recommend Natural World Kenya Safaris based on my experiences.
Reply from Natural World Kenya Safaris
Posted on Oct 3, 2019Jambo Eemi Lappalainen from Finland,
At Natural World Kenya Safaris, we always give you the most choices – how many days do you want to go on safari? How many parks?
We offer tours from 3 to 12 days and choices of up to 10 beautiful parks, so there’s a safari trip waiting for every budget, schedule and desire.
In your case the 3 days (2 nights) tour to Amboseli & Tsavo East National Parks, as you say, was an excellent experience! Your professional and friendly tour guide and driver Kennedy made this possible.
These Nairobi to Mombasa tour packages are special! We’ve taken some of our best safaris and joined them with a fabulous finish – a fun, fast, comfortable train journey to the pristine Kenya coast. You’ll get to safari at our finest parks, see the animals, enjoy the landscapes, and then head off for a resort vacation of rest and relaxation.
And at your tour’s end, we’ll pick you up from the new, modern train station on the coast and deliver you to the resort of your choice – at Mombasa, Diani, Malindi, Kilifi or Watamu.
We are glad that you got to enjoy the whole experience, including your nightly stops at Amboseli Sopa Lodge & Ashnil Aruba Lodge. We look forward to hosting you, your family & friends in future.
Email Anne & Alan Graham | 50-65 years of age | Experience level: 2-5 safaris
Unforgettable trip and very well organised
From our first enquiry all questions were answered promptly and efficiently. The booking process was clear and we were able to have our first choices of all accommodation. No question was too small to ask.
The inclusive airport transfers were very welcome and again communication was great for this.
Our driver /guide picked us up as planned and the whole safari was excellent. Having a personal safari was so much better than travelling with a group as we had the freedom to choose what we wanted to persue in each place. Joesph our driver was great and we always felt safe with him and his knowledge of the wildlife was good and informative. Every day contained so many wow moments. The highlight had to be seeing a family of Cheetahs chase, kill and eat a wildebeest!
The personal touches from the company of the gift of safari blankets and having a check call from Humphrey the owner before we finished our trip were very welcome. I would recommend this company to family and friends.
Reply from Natural World Kenya Safaris
Posted on Oct 3, 2019Jambo Anne & Alan Graham from UK,
Thank you for booking and experiencing your Kenya safari with Natural World Kenya Safaris.
We are excited about your satisfaction on the 6 days Amboseli, Lake Naivasha, Lake Nakuru & Maasai Mara safari. A safari literally means journey, and the long drives with plenty of game viewing drives form the essence of an African safari.
Thank you for acknowledging your tour driver/guide Joseph who took good care of you and made sure that you made the most of your time in the parks. We agree that our private safari tours give our guests the freedom to choose what they want to pursue in their own timing, thus allowing flexibility.
Thank you for taking time to mention our efficiency in the administration of your safari tour and booking process.
Until your next visit to Kenya..Kwaheri!
Email Hannah Armstrong | 20-35 years of age | Experience level: 2-5 safaris
Tsavo review
Excellent safari. Abdul our driver was great. The jeep was very spacious and clean. Saw loads of animals, Abdul raced to find us lions!
Reply from Natural World Kenya Safaris
Posted on Oct 4, 2019Jambo Hannah Armstrong from UK,
We appreciate your loyalty as our returning customer since 2008, and choosing to visit Tsavo East & Tsavo West National Parks for 2 days using a spacious & clean 4x4 Land Cruiser Jeep.
Thank you for helping us fulfill our Vision to continue putting smiles on your faces, and amazing memories in the minds of each and every one of you. Even as Abdul raced to find you lions, and Lilian planned the best bespoke & value-for-money tour package for you.
Hope to see you again a third time!