Reviews

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France Turmel   –  
Canada CA
Visited: August 2019 Reviewed: Sep 16, 2019

Email France Turmel  |  50-65 years of age  |  Experience level: first safari

Spectacular and fabulous experience, espacially thé Tanzanie part with our guide Peter Damasi Mimja
4/5

I appreciate all the experience, the guides (Peter on Tanzania part especially), the animals, lodges and services, transport, the amazing nature and the beautifull landscape.
The lunch were so so... chicken all days, in the sun in the jeep during 4-5 hours ! The Explorer Nature Mara Lodge was the worst lodge (no hot shower, broken bed, not enough food...). I appreciate to be upgrade twice, it was nice places (with pool and really good food), thank !

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Sep 18, 2019

Jambo France from Canada,

Thank you for choosing one of our many exciting safari adventures combining the best of Kenya and Tanzania. The tour, as you say, was a spectacular & fabulous experience with your tour guides & drivers, including Peter from Tanzania.

We apologise on behalf of Explore Nature Mara Lodge for the challenges you experienced. We are checking with them to ensure this does not happen to any other guest.

Karibu Tena Kenya!

Clint & Laura   –  
Canada CA
Visited: September 2019 Reviewed: Oct 13, 2019

Email Clint & Laura  |  65+ years of age  |  Experience level: 2-5 safaris

Great guide, great accommodations ... some long drives.
4/5

I highly recommend this company. We chose the 11 day package that started in Ol Pejeta and ended in the Maasi Mara. The accommodations were always better than we hoped and the guide, and his knowledge, we're exceptional. We chose the "comfort" level, wishing to stay in the various tented camps along the way. (In my opinion, the best way to enjoy a safari). The only downside was a couple of days of long drives, always a bit longer than stated. However, the game we saw more than made up for a couple of long driving days. The guide, accommodations, travel vehicle and game viewing all exceeded our expectations.

Chiara Masi   –  
Kenya KE
Visited: October 2019 Reviewed: Nov 5, 2019

Email Chiara Masi  |  20-35 years of age  |  Experience level: first safari

Confortable, funny and relaxed!
4/5

The communication was very good, they are always available and they answer to your questions very quickly! The service, the driver makes you fell like a very guest, they know to take care about the customer! One thing that for me was a little bit bad was that sometimes is a must that you have to give the tip or they ask you a tip, yes in a good way, but for me a tip is something more that if you want you can give! It's not a must!

Reply from Natural World Kenya Safaris
Reply from Natural World Kenya Safaris
Posted on Nov 6, 2019

Jambo Chiara Masi from Kenya,

Natural World Kenya Safaris invests in getting the best drivers/guides in the tourism industry. This does not mean that you cannot have that special preference of an individual driver guide. If you do decide to choose your driver/guide at safari booking, we shall allocate him to your safari if available for the dates. If not, you can always make another choice or simply let us do it for you.

Our main goal is your satisfaction: providing you with the experience of a lifetime.

Individual waiters, porters, the driver/guide and other service providers may provide exemplary service and it is your discretion to decide to tip. The amount is dependent on your evaluation of the quality of the service rendered.

We apologise that you did not find the process friendly.

Thank you for your feedback.

Andrew   –  
United States US
Visited: October 2021 Reviewed: Nov 16, 2021

Email Andrew  |  35-50 years of age  |  Experience level: 2-5 safaris

Lots of great animals to see
4/5

It was a good trip, but we did lots of driving. We probably could have skipped the last park in lieu of some extra time to enjoy some of the earlier ones.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 176
  • 4 star 14
  • 3 star 2
  • 2 star 1
  • 1 star 3
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